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27 Grand Street, SoHo, New York City, NY 10013, United States of America – Show map
Excellent location – rated 9.2/10! (score from 146 reviews)
Rated by guests after their stay at The James New York.
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146 verified reviews
They speak 3 languages
The James New York's staff speaks: Italian, Spanish, English
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Private parking is available on site (reservation is not needed) and charges apply.
From 2:00 PM
Until 2:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
All older children or adults are charged USD 40 per person per night when using existing beds.
All older children or adults are charged USD 40 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 146 reviews
Value for money
Show reviews from:
In the upscale SoHo neighborhood, this luxury hotel is close to art galleries, designer shops and popular restaurants. This modern hotel features an outdoor restaurant and all rooms have city views.
Score from 1122 reviews Very good
Featuring a full-service spa and 4 restaurants, this 46-story Manhattan hotel is just one block from the Spring Street subway station. Rooms offer a personalized minibar and floor-to-ceiling windows.
Score from 389 reviews Excellent
Featuring a roof terrace with a pool, bar and lounge, Gansevoort Meatpacking is in New York, just under a quarter of a mile from the Whitney Museum of American Art. Guests can enjoy free Wi-Fi access....
Score from 488 reviews Very good
This sleek Manhattan hotel offers free Wi-Fi and rooms that feature a flat-screen TV, plush bedding, and classic French decor.
Score from 635 reviews Excellent
May 19, 2015
The staff could step up their energy level. Twice we had to ask the staff to fill the coffee pot on two of the mornings that we were there.
The restaurent and roof top bar were both lively and fun.
May 5, 2015
Housekeeping staff way too noisy and woke me up, two elevators is not enough and i had to wait for several minutes at times to get a lift back to my room, not enough staff in general to look after your needs (especially at front desk and in downstairs lobby)
Location is amazing, view from the rooftop is hard to beat, loved the happy hour comp cheese and wine idea
April 26, 2015
April 11, 2015
I loved everything from the staff, room , great bed, rainfall shower head, wonderful restaurant and roof top bar.
March 19, 2015
The staff went above and beyond to be welcoming and amenable. Loved the coffee and scones in the morning, and the cheese and wine in the evening. Extraordinary views from corner rooms. Beautiful fitness center. Comfortable, spacious, sunny rooms.
March 11, 2015
breakfast expensive, bad bakeries, not enough place in the cabinet
Staff, room service, bed, bathroom, late checkout offered, location
March 10, 2015
Did not know the clocks changed to daylight savings... A little note would have been great.
New bar manager Adan. Great guy.
March 4, 2015
The staff were excellent, friendly and helpful. But the bed was so comfortable I wanted to buy one myself.
February 10, 2015
The upstairs bar was closed for a party.
The staff were excellent. My room had a great view. What a great hidden gem this is.
February 4, 2015
restaurants and bars had constant private parties
Comfort and location
January 29, 2015
Good location. Small cozy hotel and fab restaurant if you didn't feel like going out.
January 20, 2015
staff and cleanliness
January 13, 2015
The fact that the concierge's hours started at 11am on Sunday and ended early at night. Also, the hotel car is not available on weekends which doesn't make sense.
Great location, free wifi, cosy hotel.
January 10, 2015
Amazing customer service from the moment you walk through the door. Staff was professional yet exhibited a warmth you rarely see at a boutique hotel. Great location, sexy yet comfortable ambiance and their attention to detail just added to what turned out to be an amazing experience.
January 9, 2015
Rooftop bar was crowded, occupancy of no more than a set number of people limited access to hotel guests. The rooms, while sleek and functional were smaller than what we expected.
Down to earth, hip, approachable, relaxed staff. Complementary wine, fruit and cheese. Gorgeous rooftop views. Vibrant surrounding neighborhood with lots to do.
December 14, 2014
We did mange to get into Jimmys rooftop bar, but it was closed for 2/3 nights which was disappointing. A seriously bad attitude from the bar staff, but amazing 360 degree views over Manhattan. In winter it meant the hotel offered few facilities, however the lobby was a great area to chill out in, albeit small. I can imagine the lower floors would get noisy if facing Canal St. We were on the 9th floor so ok.
The James is located between Tribeca and Soho making it a great hotel for the second time visitor to NYC looking to avoid the tourist hub of Times Square. The hotel is a smallish boutique hotel with friendly staff, (esp the bellman/concierge), good views and cool rooms. We had a corner king with views over the Financial District and the new Freedom Tower. The bed was very comfortable, and room minimalist but stylish with a brilliant wet room (shower). Free Wi-fi, pastries, wine and cheese in the lobby were great additional touches. It would be a perfect place to stay in summer with its rooftop pool and downstairs garden. The restaurant was very nice and worth trying (David Burke Kitchen). Overall, we enjoyed our stay.
November 25, 2014
The shower in the room had no power.
Location was great. Staff were very helpful and friendly. The hotel was very clean and well maintained.
November 20, 2014
sleek, contemporary. would definitely recommend to others.
November 18, 2014
the rooms need a little touch up.
The staff was always helpful and friendly
November 13, 2014
Do not stAy on 17th floor the noise from staff carrying materials up and down the stairs from the bar is shocking unnecessary and disturbed sleep all 4 nights - even on a Monday. Stupid and bad practice by the hotel
Water in room Location sbs kitchen downstairs
November 11, 2014
It is cold and housekeeping a bit rude.
The design and the location.
November 2, 2014
AC too loud, only 2 elevators
good location, rooms quite large for NY standards, relatively good value for price (if this is the case in NY at all...), great view, good rooftop bar
October 30, 2014
Rooms very small and for the price paid not quite at 5 star standard. There are better options for that price in NYC
Great location short walk to Soho shops and local restaurants
October 23, 2014
Why is there never a decent hairdryer?!
Concierge staff go out of their way and are interested and personal in their delivery - whatever you like they can make it happen! Great room, shower, views, comfort, wi-fi. Good for a business traveller. And the view from the gym? Wow.
October 21, 2014
Overpriced for three star type room
Great location and staff
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