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860 Collins Avenue, South Beach, Miami Beach, FL 33139, United States of America – Show map
Excellent location – rated 9.3/10! (score from 464 reviews)
Rated by guests after their stay at Jetset Franklin.
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464 verified reviews
They speak your language!
Jetset Franklin's staff speaks: Russian, Portuguese, Italian, French, Spanish, English
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Public parking is available at a location nearby (reservation is not possible) and charges apply.
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Daily Housekeeping
Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
Russian, Portuguese, Italian, French, Spanish, English
3:00 PM - 10:00 PM
11:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking for more than 14 people, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 464 reviews
Value for money
Show reviews from:
Friendly and warm staff, easy access to most places. Clean rooms, excellent WI-FI. Management very friendly and helpful. Quiet rooms. Worth every penny spent. Would definitely visit again. Very nice boutique apartments.
I loved everything about the hotel.
The only thing I didn't like was no parking. We had to use a parking garage that was about an 8 minute walk from the hotel.
Overall everything was great.
- no pool
The convenience to everything, but on the quieter end of Collins
A newly remodeled and apartment-style hotel with kitchen amenities. All-new furnishings from IKEA, very nicely decorated. The price was very reasonable and close to many shops and restaurants. There really isn't a lobby but staff is friendly.
You could hear people walking above you. Check-in closes at 10pm so might be an issue for late flights.
Location and large rooms
The furniture was stylish but not functional. It was difficult to sit on the furniture
Location good. Large room. Bright, new, clean, friendly and helpful staff. Wifi very fast
Poor lighting in the bathroom, the fridge was so noisy that I had to turn it off.
Everything! Enjoyed my stay. Quiet, clean, comfortable, nice and very friendly accommodating staff. Especially, the night shift guest rep. Think she's normally on shift around 10-11pm. Sad I couldn't remember her name.
Great customer service, staff is very nice and always trying to help. Suite was super clean, everything needed was in there, including complimentary coffee and beach towels. Few steps away from ocean drive and shopping area. Will definitely go back next time!
Really nothing, everything was great!
Very good location , near to ocean blvd
The room is really cleairaudient, the stuff is not friendly
Recommended this for Orel to anyone who has high standards, great location and the staff was really friendly
Everything. I love the location, cleanliness, comfort and decor of the property and rooms. The customer service was superb. They were very helpful and accommodating.
Need to fix cable networks. Few of the channels were static.
No idea what to expect. Just off the main block so not much walking to all the main bar and restaurants. Excellent accommodation, very pleasant greeting on arrival. Parking a couple of blocks away but no real hassle. Amazing refurb but the same going on next door ! Was no problem but it seems a lot of old property in this part of Miami are being refurbed.
Location Room decor
Strange set up with a real estate office in the lobby and limited hotel facilities. The rooms were very noisy (even though we requested a quiet room) with a lot of noise from fellow guests in the corridor late on Saturday night. No hotel facilities to speak of, e.g. no bar or restaurant, assistance with luggage, etc.
Great room, very fun.
The location was great! Also rooms clean and staff very accommodating.
Everything was great!,
Price Service Cleanliness Location Size of rooms The sleeper couches - awesome!
Location was amazing. Staff very friendly. Rooms clean, spacious- huge!!
no ice machine, only 1 ice tray no hand soap in the kitchen (only bar soap in bathroom)
The hotel was clean
The service is poor
No visitors past midnight....if u pay for a room you should be able to have visitors...especially on the weekend in Miami!
Size of room
Excellent location (just one block from the beach and Ocean Drive) and large and clean rooms. Hotel staff is very nice and gave all support during Silvia e my stay there, specially Rozy and Luiz (but we cannot forget Anna and Roger). For tourists who speak Portuguese: Luiz is a brazilian and can help you in Portuguese with good hints for places to go in Miami. Rozy and Roger also understand Portuguese. Collins Ave (where Jetset Franklin is located) has a lot of designer stores. Jetset Franklin is more a flat (there are everything in the room - refrigerator, microwave, stove, iron, etc.) than a hotel. Finally, a public parking (7th Street) is just two blocks from the hotel.
Limited TV channels.
At first I was worried about staying here or anywhere for that matter on South Beach because of all the hidden fees. This hotel did not do that. Roger, was very helpful and friendly. He even suggested a parking lot with reasonable pricing. The hotel was clean and very very nice. Pleasantly surprised!! We enjoyed and will definitely stay here everytime we visit South Beach.
Everything was amazing!
Excellent location. Stayed in largest room with 2 bedrooms. Large floor area. Good kitchen facilities.
Less than impressed by the hotel manager. Air conditioner not working in one of the rooms, resulting in the room being stuffy and humid in the night despite door being open to living room. Upon requesting it to be looked into, initial staff promised to fix it the following day, but that was not done. Upon further enquiry the next day, manager came in, refused to understand the situation, and insisted that leaving the door of that room open, and turning the central aircon to maximum will solve the problem. Tried to explain that that was not a feasible idea coz it would cause the other room to be way too cold. No further follow-up, and no offer to change rooms. Disappointed with overall hospitality and attitude.
TV channels were limited with no espn or movie channels.