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6578 Thompson Road, East Syracuse, NY 13206, United States of America – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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16 properties in East Syracuse
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25 verified reviews
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Golf Course (within 2 miles)
24-Hour Front Desk
Non-smoking Rooms, Heating, Air Conditioning, Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Cards accepted at this property
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 25 reviews
Value for money
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This was absolutely the worst hotel I have ever stayed at. The shower handle fell off when I went to take a shower. You woul dthink they would have noticed this when/if they cleaned the room. The carpet was stained. The wall paper was falling off of the walls. The outlet in the bathroom was just one of the oulets that did not work in the room. It was a no smoking room that smelled like an ashtray. I could not open the broken window to get some fresh air. Should have taken the hint to look for another place when our checkin was delayed while the manager called the police to tell them they had been robbed
there was no soap or extra toilet paper and also no wastebaskets.
very clean room, brand new tv and furniture. bed was extremely comfortable.
dilapidated condition of facility. room had broken plexiglass windows, curtains that barely hung over the windows, shower plumbing wobbly, no ice bucket in room, no tissues in room. hall ways smelled stale/dirty(cigarette butts on floor). side entrance not secure.
price point, courteous staff room clean, A/C worked, bed comfortable. coffee in lobby with small nosh in AM(did not use~DunkinDonuts was next door)
The room was dirty, out dated and not worth the money. The staff was rude.
No breakfast because the manager was "away for a few days" and no one bought any groceries. The hotel wouldn't reimburse for Dunkin Donuts (share parking lot w/ inn) or Denny's (across street).
TV in room didn't work, was told maintenance was gone for the night and there were no other rooms. No attempt to compensate us for no tv. I would recommend to aquaintences, but I won't be back.
Clean and comfortable, priced right.
The rooms are musty smelling, the décor/furnishings was less than expected, and the bathroom ceiling was falling apart. I stayed at a Best Western the following night for the same amount of money, it was excellent in all ways.
Convenient location for my requirements
interior is old, run down and badly replaced, smokers room with obvious nicotin stain given as non-smokers, sheat ripped, towels ripped and old feeling like sand paper, bad smell throughout entire building, unfriendly staff and finding out that other travelers pay 1/2 and less for same room it looks like they could rent rooms for hours
That we got a room for graduation for reasonable price
- Internet connection was working on a mobile phone, but not on my laptop
The carpet was not vacuumed before we got there or anytime while we were there. We put a bath towel on the bottom of the tub to shower because it was so full of scum around the glued on items. All of the finishes like baseboards, door frames, counter edges, wall edges, wallpaper, etc were broken and dirty. There was a lot of evidence that parties had gone on here for years. I took the air-conditioner filter out to wash the black mold since I got a sinus headache. The free coffee, orange drink, and pastry were not worth having. They would not let us cancel the room. The difference between this one and other reasonable rooms was not worth it. I have rented fairly low cost rooms using internet booking before and got really great rooms. This one was a real disappointment.
It was easy to find, right beside a donut shop and across from a Denny'S. The bedsheets were clean but the bed was not so comfortable. The furniture tops were clean. The tv worked. The first room did not have a tv and the toilet had a used condom along with toilet dirt in it. We asked for another room and got one. The staff was friendly.
The guy at the front desk was very unfriendly, unhelpful, rude.. I got there 5mins. till 3p, and was told I had to wait till 3pm. The carpet in the room had lots of stains on the floor. The toilet seat was old and faded, you could see the wood in stead of the white. at 830am no breakfast and was told by the guy that there nothings else today wait til tomorrow.
Remote to TV did not work, Room key rarely worked. Complimentary breakfast not up to standards of what they advertised on internet. Just coffee, where was the juice for the kids or hot choc. Just muffins, where was the donuts? Felt more comfortable eating across the lot to Dunkin Donuts. Help was no help to directions to the hotel off Interstate.
Bed to sleep in late at night.
The free breakfast is just drink. Would like to have breads or cookies for a complete meal. Thanks.
We shouldn't have to ask for our breakfast. Each morning we came down for breakfast there was nothing left or available and we had to ask for it. Breakfast is a part of customer service and the person at the desk should be aware of that.
The cost of the room.
No hot water No shampoo or bar soap in room very little for breakfast choice other than 2 pieces of bread!!! Unorganized room bookings, our first room we were given was already taken( by the owner/manager)
The price was good
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