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Newest reviews for Harrah's Joliet Casino Hotel

  • Steve
      Canada
    September 14, 2014

    The rooms are large, and very clean. The hotel is quite, not a lot of noise on the floors, which is nice. Resturants were nice, food was good for the price. Would stay again if in the area.

    The area that the hotel is in, not much to do. Nothing for siteseeing in the area.

    9.6

  • Reima
      Australia
    September 2, 2014

    Restaurants were good, only a 10 minute walking distance to train station, free parking and Wi-Fi. Unlike a lot of other casino's, Harrahs wasn't filled with cigarette smoke.

    One way streets to get to the hotel and parking

    8.8

  • Steve
      Canada
    August 21, 2014

    Rooms were huge, and clean. The people that work there are always trying to help you. Resturants were very good and the food was great. Was there for one night, then booked a second night well there.

    Nothing to say here

    8.3

  • Nancy
      United States of America
    June 24, 2014

    Nice big room

    The room smelled like stale cigaretteS and mildew. The pillows were too fluffy and very uncomfortable.

    5.8

  • Anonymous
      United States of America
    June 24, 2014

    Close to where I needed to be, multiple restaurants available without going outside, fairly fast check-in and check-out, complimentary valet parking.

    No bottled water in the room, no safe in the room, limited TV channels, bar soap instead of body wash (personal preference), hard water left me feeling slimy after a shower.

    7.9

  • Anton
      South Africa
    June 21, 2014

    Good price

    Asked for a quiet room but i got a room that was looking down on the casino roof with all the fans on the roof making so much noise I could not sleep all night.

    5.4

  • J
      United States of America
    May 28, 2014

    No restaurant s

    10

  • Anonymous
      United States of America
    May 22, 2014

    Rooms were spacious and comfortable. Buffet was clean and the food was good.

    I did not like the part of town it was located.

    8.3

  • Minji
      United States of America
    March 14, 2014

    Big clean room

    They need a better staff! I called almost 30 times before operator finally picked up. I requested a morning call which never happened. On top of that their alarm clock was broken and didn't ring in the morning. Thanks god my phone alarm worked. I requested a late check out which they granted but it was never recorded in the system. Cable tv didn't work. Internet connection didn't work. There were some banging noises like they were doing some construction within the hotel which was very annoying but I couldn't even ask about it cause nobody picked up calls. Bed was very uncomfortable.

    7.5

  • David
      United States of America
    March 8, 2014

    Nice large room. Lots of walking space around the facilit. Clean public bath rooms.

    The ceiling in our room had dust bunnies from the room furnices. Poor TV selection

    8.8

  • Mary
      United States of America
    March 3, 2014

    Everything was great!

    No creamer/sugar for the morning coffee maker in the room.

    10

  • Ruby
      United States of America
    February 28, 2014

    Very nice!

    Small complaint/ was the bath mat was too small for the tub and the tub was slippery. The tub was too high for a person with knee problems.

    10

  • Stacie
      United States of America
    February 25, 2014

    Spacious room/bathroom. Toliet has its own room. Oversized soaking tub is wonderful! Beds are comfortable. Rooms are very clean.

    10

  • Stacie
      United States of America
    February 10, 2014

    We are no strangers to staying in hotels recently (nearly every weekend). This is one of the better hotels in which we've stayed. The rooms are very spacious, both the main quarters and the bathroom. The bed was one of the most comfortable hotel beds I've had the pleasure of sleeping in recently (wish I could've stayed longer!). The bathroom was very large and had an oversized tub which has more than ample room for two adults and there is a separate room for the toliet! We will definitely return for another stay!

    9.6

  • Donald
      United States of America
    February 2, 2014

    Excellent stay, very clean.

    the resturants were a little disappointing.

    10

  • Nancy
      United States of America
    January 29, 2014

    Nice clean room.

    The toilet stopped working and the hot water only lasted thru one shower.

    7.1

  • Anonymous
      United States of America
    January 18, 2014

    The rooms are very spacious!

    We ordered room service and asked about the advertised 10% discount that was on the information in our room and the restaurant said that they couldn't do it and that we should request the discount upon check out. The staff at the front desk couldn't do it either. No offer to contact the restaurant or give us any compensation. Disappointing. Also, upon booking the room, I mentioned that it was our 25th Anniversary and that I wanted to purchase a bottle of champagne so that it was in our room upon arrival. No one attended to this request. Again, disappointing.

    7.1

  • Francisco
      United States of America
    November 27, 2013

    everything fitted my needs on this trip, room service ,food quality.i like it.

    10

  • Sarah
      United States of America
    November 9, 2013

    I really enjoyed how friendly all staff members were. I have not been anywhere else where they were as friendly as you guys. We will be returning soon and often. I will also be recommending your place to everyone

    10

  • Tom
      United Kingdom
    October 12, 2013

    The gym Free valet Big bathroom

    Tv outdated

    9.2

  • Troy
      United States of America
    October 7, 2013

    Friendly staff and very nice facility for the price.

    We checked into a non-smoking room, but found cigarette ashes in our bathtub and some snack food on the floor behind the nightstand.

    9.6

  • Anonymous
      United States of America
    October 6, 2013

    Cab service awful train station locked bathroom at 6:05

    6.7

  • Allyson
      United States of America
    October 4, 2013

    The bathroom was awesome!!

    Bed was a little too firm but ok

    10

  • Ernest
      United States of America
    September 7, 2013

    Staff not understanding Booking. com for checking in and Checking out.

    8.3

  • Laurine
      United States of America
    August 21, 2013

    *cheryl - the woman who greeted us at check-in was extremely accommodating and friendly. *friendliness of all staff

    *no pool *sketchy neighborhood. *nothing for kids to do. *only 1 place from which to get room service *the pillows *the sheets

    7.5

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