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Westmark Baranof Hotel Juneau
127 North Franklin Street, Juneau, AK 99801 – Show map
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13 properties in Juneau
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49 verified reviews
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Westmark Baranof Hotel Juneau's staff speak: English
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Food & Drink
WiFi is available in all areas and charges apply.
Free! Free public parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Baggage Storage, Laundry, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Westmark Baranof Hotel Juneau accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please note that dogs are the only pets allowed at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 49 reviews
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Central location in Juneau
Hotel staff not very attentive and unable to answer any questions about Juneau and best places to go and see.
Cleanliness, restaurants and bar.
Shuttle service would be nice.
The location was right in the center of the downtown area which was very convenient. It was very comfortable and the staff was friendly and helpful. We had a really great breakfast at their restaurant. I would definitely stay there again.
You can hear every one in other rooms
Helpful employees, cafe available, comfortable beds,
Lots of wasted space in the kitchen. Not sure how to remedy w/o total remodel. Nice to see some of the older remains still of cabinetry. Also, would like to see shuttle service available from airport to hotel. Too bad the locals were screaming at each other outside our room throughout the night.
Very centrally located. Excellent breakfast within the building. Concierge was EXCELLENT, helping us with maps and ideas for our stay.
Kinda flimsy feeling. Young lady at front desk was not welcoming.
noise from doors, toilet, and street because window needed to be open because of no AC
The restaurant, lobby, desk, and courtesy van services were all top notch.
I did not like the rave music blasting through the windows until 4:00 a.m. and the inability to cool the room. The adjustment knob on the base board of the heat vent did little to stop the flow of heat even when turned off. I couldn't open the window because of the relentless thumping of music and screaming from the nightclub or house nearby. The hotel is a bit overpriced given these two location and comfort issues.
The bathroom was recently updated.
They need a spot to sell water etc.
Good location for sightseeing and walking around the town. Our room was very pleasant and recently redecorated. It was quiet even though right in town. Breakfast was good though not much choice regarding cereals.
The public areas are very drab - mostly done in shades of brown. The desk staff gave us poor advice re facilities on our arrival. There is no guest laundry and no access to laundry service at weekends, which was a problem for us.
Friendly bell hops and housekeeping staff. Clean rooms.
Paper thin walls, tiny rooms, poorly trained front desk staff.
1. Attentive staff in cafe. 2. Beautiful Bubble Room
1. No shuttle from airport means adding an additional $25+ taxi ride each way to cost of hotel. 2. SHABBY entry, under construction for adding a Starbucks kiosk. Why a coffee chain when PLENTY of local AK coffee roasters, which would be preferable. 3. Noisy heat.
The location to the pier ans also shops was very good. They did store our luggage.
The rooms were very small, difficult to move around, the walls were very very thin and not soundproof from next door.the concierge was wearing a dirty stained shirt. The waste basket in my room still had someone else's cotton bud in it. The advertising photos have been seriously photoshopped, the nice bright facade in the photo is so far from the actual it is seriously misleading. The breakfast room is chaotic, not a good way to start the day.
Location downtown...walked everywhere. Great to be in the historic section of Juneau. Liked the touches of its past architectural charm retained during upgrades and renovations - hope you continue to keep those reminders of elegant days gone by.
Gold Room restaurant is worth visiting, if only for the large Sydney Lawrence paintings. The food was okay, not great. The staff throughout the hotel was very accommodating.
The hotel is old, and the room shows it. Especially the bathroom. Also, being on the second floor on the street side of the building, there was a lot of street noise. Especially at bar closing time.
Have stayed there for many years over the last 50 or so, its half way up or down the hill, its convenient, its the meeting place still. keep it that way.
You need signage for your evening Restaurant! Can't even tell it exists.
Right downtown...very helpful front desk and cleaning staff.
needed one comfy arnchair
The hotel was right downtown; close to all the old town charm. The hotel does allow pets however the extra cost is higher than most.
the front desk staff failed to phone the wake up call requested; the room attendants failed to clean our room completely on the last night. felt like I was taken advantage of when they charge extra because of our pet and then don't clean room. I see the next question and would only recommend with caution
This is nicer hotel with lower price compared to same rated hotels in Alaska. Great location for a tourist. (Shopping, bus, waterfront and restaurants). The old guy piano player jamming with friends is worth hanging out in the lounge/bar.
No courtesy shuttle to and from airport or ferry terminal. Restaurant is very expensive so forced to leave and eat elsewhere. Walls very thin so can hear adjoining rooms.
Holly in the restaurant, who kept a level head and happy face while under pressure.
Our first room was very noisy and overlooked a commercial building that looked run down. The second room we had a week later was better overlooking the bay and waterfalls,unfortunately most of the view was overlooking a burnt out retail building. The reception and dining areas were generally good but the bedrooms were in need of a upgrade.
small, shabby fitness center but great that it has a universal gym. Café has yummy breakfasts. Helpful housekeeping and reception staff. nice new wall to wall carpet.
visible dirt on curtains and blankets. dusty grime on doors, jambs, walls. sink cracked. shower faucet degree markings misleading. overdue for a deep cleaning. could not figure out how to turn t.v. off. remote control missing so no t.v. available in 'fitness center.' Treadmills annoyingly squeaky - time to service them! No cleaning wipes for patrons to clean equipment after selves. Door to 'fitness center' would not lock so random people entered a tiny room with two treadmills, one elliptical, and one universal gym.
Suspect the Westmark Baranof is one of the better places to stay in Juneau, which is essentially a place Cruise ships visit on their way through the Inside Passage of Alsaka. Nice food at reasonable prices. Well located. Good Internet - free. And staff who are friendly and helpful.
Unfortunately the WMB is quite old and sort of shows as olde worlde but it is noisy at night - loud plumbing and noisy people so don't count on a good nights sleep
The staff was impressively nice and kind. They were really devoted to enhance my experience. They succeeded.
Clairaudient room - fortunately the neighbors were more or less quiet during the night
Very close to water and mountains for hiking, in historic downtown, easy walking distance to sites or transportation.
Lack of Eco-friendly options like recycling, reusing towels, etc.
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