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435 Willoughby Avenue, Juneau, AK 99801, U.S.A. – Show map
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13 properties in Juneau
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190 verified reviews
They speak your language
The Driftwood Hotel's staff speak: English
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WiFi is available in all areas and is free of charge.
Wired internet is available in the business centre and is free of charge.
Free public parking is possible on site (reservation is not needed).
Vending machine (drinks), Vending machine (snacks), Shuttle service (free), Airport shuttle (free), 24-hour front desk, Luggage storage, Laundry, Dry cleaning, Business centre, Fax/photocopying
Non-smoking rooms, Facilities for disabled guests, Family rooms, Designated smoking area
From 15:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All further older children or adults are charged USD 10 per person per night when using existing beds.
All older children or adults stay free of charge for extra beds.
One child under 2 years stays free of charge in a child's cot/crib.
The maximum number of extra beds/children's cots permitted in a room is 2.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 190 reviews
Value for money
Show reviews from:
This hotel was built in 1913 and has Victorian décor in the common areas and bar. The hotel is within a 5-minute walk of the capitol buildings of Juneau, Alaska.
Score from 109 reviews Review score
Located across from Alaska State Museum, Prospector Hotel offers an on-site restaurant with views of the Juneau waterfront and Gastineau Channel. Rooms offer free Wi-Fi and cable TV with HBO.
Score from 33 reviews Good
Free Wi-Fi and a free continental breakfast is offered to guests at this Juneau, Alaska pet-friendly motel. A free airport shuttle to Juneau International Airport, just 1 km away, is provided.
Score from 21 reviews Review score
This Extended Stay America - Juneau - Shell Simmons Drive is located in Juneau and especially designed for longer stays, with all rooms featuring a fully equipped kitchen.
Score from 23 reviews Review score
Was extremely convenient to have the kitchenette. All of the staff (with the huge exception of the shuttle driver) were extremely warm and helpful.
TERRIBLE TERRIBLE TERRRIBLE shuttle driver. Basically ruined the entire experience for me. He's not bad at driving, but the negative conversations he makes you engage in are disturbing and it put a huge amount of anxiety and negativity on the beginning and end of my Juneau stay.
Next door to a very good restaurant that opens at 6A, enabling us to get to boats, etc., on time.
Alaska Native Friendly Airport shuttle Location
Originally tried to charge 31 more than originally booking including bed bed tax - seemed difficult to find original reservation
Convenient to tourist center of Juneau as well as state offices and water front. Bus service nearby.
Hotel restaurant closes at 2:00pm for the day Dinner hard to find. Major construction next door (temporary). Long distance to air port and ferry terminal.
John (driver) was really informative, entertaining and helpful. Greg (receptionist) was also very helpful. Assisted with my suitcase up two floors.
Room smelt musty. No lift (had to struggle down two flights of stairs with my suitcase). Rude receptionist rang to say that I was 5 minutes late for my shuttle to ferry. Processed the payment in my absence and refused to reverse charges on my credit card. Wanted to pay cash, but was not given this option. Kept telling me that I was late (10 mins) and that I was keeping people waiting (one woman in reception area). Not exactly rush hour at 04:40. Given this zero customer services with this guy, I would not recommend this motel to anyone.
The shuttle driver was awesome, very interesting to chat with on the way from the ferry and to the airport.
shuttle service- connected with ferries & airport several times; drivers were waiting for us very early in the AM & very late at night; stored luggage safely during a 2-day cruise; next door restaurant convenient & good; located away from bustling wharf area with short walk to stores, sights, etc.
small refrigerator & microwave would be helpful
Location. Shuttle to & from airport & ferry. Coffee in room. Clean. Staff was helpful.
good service, easy pick-up, drop-off at airport. Good location
no shower curtain or mat.
Room was comfortable. Bathroom was convenient (down the hall) & clean. Manager (lady) made an effort to accommodate our needs, esp. with box breakfasts. Local information provided. Available washer & dryer.
Location. Not close enough to walk to places we wanted to see. Someone took the take-away breakfast that was prepared for us. Managers were aloof- (wife seemed overworked). Laundry room was a mess. Advertised bicycles were inoperable.
wlan, short walking into town, bus stop nearby
bed felt like a hammock, no kettle, just a coffee maschine
Free transfers to and from airport and ferry terminal. Location. Updated bathrooms and good towels.
Would be nice if breakfast is included.
Close to dock
Did have room I reserved.
Free shuttle service was big money saver. Restaurant great for breakfast.
A bit out of the way in not nice area. Old style motel with walk up to 3rd floor. But was clean and comfortable for a budget accomodation.
Location is close to downtown. Pick up and drop off at ferry and airport. Excellent staff. Sandpiper restaurant right next door.
I really can't think of a single thing to complain about.
A grocery store is Right next to the hotel.
Free pick up from airport and back was good for me. Sandpaper cafe next to hotel was excellent for breakfast
Walls of rooms thin so can here neighbours.I was not unduly bothered by this as hotel nothing like full
Couldn't ask for a better location! easy walk to town without being in the midst of the masses. Small problem with room heat and Mgr. Donna immediately rectified beyond our expectations. Shuttle driver John gave us excellent tips on foods, places, etc. A++++`
State Museum closed for renovation. Not Driftwood's doing at all. 100% satisfied with hotel.
Showers Clean Helpful with early arrival
Lights didn't work on one circuit in the apartment. Apartment smelt a little musty downstairs room was fine
Location. Shuttle service. Price.
Location, apartment size and 2 bedrooms were a great asset. Quick easy check-in and out.
This is a basic motor-court-motel type establishment. Clean, with a decent bed.
Waited nearly an hour and a half at the airport for the shuttle to pick me up. On the way home from Alaska, I also had a tight turn-around, and stayed at a hotel within walking distance of the airport. I discovered that many other people had done the same thing. Evidently the shuttle staffing for many hotels isn't really adequate in high season.
The staff was very friendly.
We stayed at this hotel on 2 different nights in one week. The windows were broken and would not open which made it way too HOT to sleep; no working thermostat; small, old T.V.'s with bad pictures. The second time we stayed there that week, the T.V. was on the floor with a bunch of cables and was not connected until WE did so! There were no trial size shampoos and such - just a small bar of soap. The only good thing about this place is the staff and the shuttle driver, John.
airport shuttle near downtown
noisy at night outdated staff unorganized
Do not accept rooms 217 or 218 if you want to sleep. They are right above the office and the night employee appears to invite his friends over and have a loud get together. Also people start checking in around 5 and 6 sometimes and you can hear them. Just normal conversation can be heard easily enough to wake you. Other than that it's not bad for the money.
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