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435 Willoughby Avenue, Juneau, AK 99801, The USA – Show map
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13 properties in Juneau
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165 verified reviews
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The Driftwood Hotel's staff speak: English
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Food & Drink
WiFi is available in all areas and is free of charge.
Wired internet is available in the business centre and is free of charge.
Free public parking is possible on site (reservation is not needed).
Shuttle service (free) , Airport shuttle (free) , 24-hour front desk, Luggage storage, Laundry, Dry cleaning, Business centre, Fax/photocopying
Non-smoking rooms, Facilities for disabled guests, Family rooms, Designated smoking area
From 15:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All further older children or adults are charged USD 10 per person per night when using existing beds.
All older children or adults stay free of charge for extra beds.
One child under 2 years stays free of charge in a child's cot/crib.
The maximum number of extra beds/children's cots permitted in a room is 2.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 164 reviews
Value for money
Show reviews from:
This hotel was built in 1913 and has Victorian décor in the common areas and bar. The hotel is within a 5-minute walk of the capitol buildings of Juneau, Alaska.
Score from 108 reviews Review score
Located in Downtown Juneau, this hotel offers a free shuttle to Juneau International Airport and Ferry Terminal, just 10 miles away.
Score from 30 reviews Fabulous
Located across from Alaska State Museum, Prospector Hotel offers an on-site restaurant with views of the Juneau waterfront and Gastineau Channel. Rooms offer free Wi-Fi and cable TV with HBO.
Score from 36 reviews Very good
Free Wi-Fi and a free continental breakfast is offered to guests at this Juneau, Alaska pet-friendly motel. A free airport shuttle to Juneau International Airport, just 1 km away, is provided.
Score from 25 reviews Review score
Free wifi Real keys not key card 5 cup coffee pot
Scheduling the hotel shuttle No microwave in room Poor lighting in room No plugins in room
staff were very helpful and friendly, although a bit young and untrained Location for getting to restaurants and nightlife was great. Comfy and quiet. We stayed in an "apartment" with kitchenette- would be a nice choice for families on a budget
watch out for homeless mentally ill and alcoholics, esp at night - all over downtown Juneau. Lock your door at all times. I was ok with the hotel but those who want spotless and modern will be disappointed.
there was a lot of dubious activity, including suspicious prostitution type activity
It was quiet, short walking distance to stores,restaurants, museums,with a beautiful view of the mountains.there is a complimentary van to transport to airpirt or ferry.The staff are all very friendly. One block from public bus line
Location The shuttle driver
The lack of amenities, confusion with our pick up, baby needs, broken ice machine, lack of general knowledge with the front desk staff
Was extremely convenient to have the kitchenette. All of the staff (with the huge exception of the shuttle driver) were extremely warm and helpful.
TERRIBLE TERRIBLE TERRRIBLE shuttle driver. Basically ruined the entire experience for me. He's not bad at driving, but the negative conversations he makes you engage in are disturbing and it put a huge amount of anxiety and negativity on the beginning and end of my Juneau stay.
Next door to a very good restaurant that opens at 6A, enabling us to get to boats, etc., on time.
Alaska Native Friendly Airport shuttle Location
Originally tried to charge 31 more than originally booking including bed bed tax - seemed difficult to find original reservation
Convenient to tourist center of Juneau as well as state offices and water front. Bus service nearby.
Hotel restaurant closes at 2:00pm for the day Dinner hard to find. Major construction next door (temporary). Long distance to air port and ferry terminal.
John (driver) was really informative, entertaining and helpful. Greg (receptionist) was also very helpful. Assisted with my suitcase up two floors.
Room smelt musty. No lift (had to struggle down two flights of stairs with my suitcase). Rude receptionist rang to say that I was 5 minutes late for my shuttle to ferry. Processed the payment in my absence and refused to reverse charges on my credit card. Wanted to pay cash, but was not given this option. Kept telling me that I was late (10 mins) and that I was keeping people waiting (one woman in reception area). Not exactly rush hour at 04:40. Given this zero customer services with this guy, I would not recommend this motel to anyone.
The shuttle driver was awesome, very interesting to chat with on the way from the ferry and to the airport.
shuttle service- connected with ferries & airport several times; drivers were waiting for us very early in the AM & very late at night; stored luggage safely during a 2-day cruise; next door restaurant convenient & good; located away from bustling wharf area with short walk to stores, sights, etc.
small refrigerator & microwave would be helpful
Location. Shuttle to & from airport & ferry. Coffee in room. Clean. Staff was helpful.
good service, easy pick-up, drop-off at airport. Good location
no shower curtain or mat.
Room was comfortable. Bathroom was convenient (down the hall) & clean. Manager (lady) made an effort to accommodate our needs, esp. with box breakfasts. Local information provided. Available washer & dryer.
Location. Not close enough to walk to places we wanted to see. Someone took the take-away breakfast that was prepared for us. Managers were aloof- (wife seemed overworked). Laundry room was a mess. Advertised bicycles were inoperable.
wlan, short walking into town, bus stop nearby
bed felt like a hammock, no kettle, just a coffee maschine
Free transfers to and from airport and ferry terminal. Location. Updated bathrooms and good towels.
Would be nice if breakfast is included.
Close to dock
Did have room I reserved.
Free shuttle service was big money saver. Restaurant great for breakfast.
A bit out of the way in not nice area. Old style motel with walk up to 3rd floor. But was clean and comfortable for a budget accomodation.
Location is close to downtown. Pick up and drop off at ferry and airport. Excellent staff. Sandpiper restaurant right next door.
I really can't think of a single thing to complain about.
A grocery store is Right next to the hotel.
Free pick up from airport and back was good for me. Sandpaper cafe next to hotel was excellent for breakfast
Walls of rooms thin so can here neighbours.I was not unduly bothered by this as hotel nothing like full
Couldn't ask for a better location! easy walk to town without being in the midst of the masses. Small problem with room heat and Mgr. Donna immediately rectified beyond our expectations. Shuttle driver John gave us excellent tips on foods, places, etc. A++++`
State Museum closed for renovation. Not Driftwood's doing at all. 100% satisfied with hotel.
Showers Clean Helpful with early arrival
Lights didn't work on one circuit in the apartment. Apartment smelt a little musty downstairs room was fine
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