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435 Willoughby Avenue, Juneau, AK 99801, United States of America – Show map
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13 properties in Juneau
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160 verified reviews
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The Driftwood Hotel's staff speaks: English
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WiFi is available in all areas and is free of charge.
Wired internet is available in the business center and is free of charge.
Free public parking is available on site (reservation is not needed).
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
All older children or adults stay free of charge for extra beds.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 159 reviews
Value for money
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This hotel was built in 1913 and has Victorian décor in the common areas and bar. The hotel is within a 5-minute walk of the capitol buildings of Juneau, Alaska.
Score from 110 reviews Review score
Featuring a roof-top hot tub, this downtown Juneau, Alaska inn is less than a 5 minute walk to wildlife tours at Adventure Bound Alaska and the cruise ship docks. A full breakfast is provided daily.
Score from 49 reviews Excellent
Free Wi-Fi and a free continental breakfast is offered to guests at this Juneau, Alaska pet-friendly motel. A free airport shuttle to Juneau International Airport, just 1 km away, is provided.
Score from 31 reviews Review score
Located across from Alaska State Museum, Prospector Hotel offers an on-site restaurant with views of the Juneau waterfront and Gastineau Channel. Rooms offer free Wi-Fi and cable TV with HBO.
Score from 37 reviews Very good
May 21, 2015
I especially liked the free shuttle service to the airport and ferry. We arrived at 3:45am and it was a great comfort to have the van waiting for us.
March 29, 2015
Scheduling the hotel shuttle No microwave in room Poor lighting in room No plugins in room
Free wifi Real keys not key card 5 cup coffee pot
March 28, 2015
watch out for homeless mentally ill and alcoholics, esp at night - all over downtown Juneau. Lock your door at all times. I was ok with the hotel but those who want spotless and modern will be disappointed.
staff were very helpful and friendly, although a bit young and untrained Location for getting to restaurants and nightlife was great. Comfy and quiet. We stayed in an "apartment" with kitchenette- would be a nice choice for families on a budget
January 27, 2015
there was a lot of dubious activity, including suspicious prostitution type activity
January 12, 2015
It was quiet, short walking distance to stores,restaurants, museums,with a beautiful view of the mountains.there is a complimentary van to transport to airpirt or ferry.The staff are all very friendly. One block from public bus line
November 2, 2014
October 28, 2014
The lack of amenities, confusion with our pick up, baby needs, broken ice machine, lack of general knowledge with the front desk staff
Location The shuttle driver
October 13, 2014
TERRIBLE TERRIBLE TERRRIBLE shuttle driver. Basically ruined the entire experience for me. He's not bad at driving, but the negative conversations he makes you engage in are disturbing and it put a huge amount of anxiety and negativity on the beginning and end of my Juneau stay.
Was extremely convenient to have the kitchenette. All of the staff (with the huge exception of the shuttle driver) were extremely warm and helpful.
October 13, 2014
Next door to a very good restaurant that opens at 6A, enabling us to get to boats, etc., on time.
October 11, 2014
Originally tried to charge 31 more than originally booking including bed bed tax - seemed difficult to find original reservation
Alaska Native Friendly Airport shuttle Location
October 4, 2014
Hotel restaurant closes at 2:00pm for the day Dinner hard to find. Major construction next door (temporary). Long distance to air port and ferry terminal.
Convenient to tourist center of Juneau as well as state offices and water front. Bus service nearby.
October 3, 2014
Room smelt musty. No lift (had to struggle down two flights of stairs with my suitcase). Rude receptionist rang to say that I was 5 minutes late for my shuttle to ferry. Processed the payment in my absence and refused to reverse charges on my credit card. Wanted to pay cash, but was not given this option. Kept telling me that I was late (10 mins) and that I was keeping people waiting (one woman in reception area). Not exactly rush hour at 04:40. Given this zero customer services with this guy, I would not recommend this motel to anyone.
John (driver) was really informative, entertaining and helpful. Greg (receptionist) was also very helpful. Assisted with my suitcase up two floors.
September 30, 2014
The shuttle driver was awesome, very interesting to chat with on the way from the ferry and to the airport.
September 28, 2014
small refrigerator & microwave would be helpful
shuttle service- connected with ferries & airport several times; drivers were waiting for us very early in the AM & very late at night; stored luggage safely during a 2-day cruise; next door restaurant convenient & good; located away from bustling wharf area with short walk to stores, sights, etc.
September 27, 2014
Location. Shuttle to & from airport & ferry. Coffee in room. Clean. Staff was helpful.
September 25, 2014
no shower curtain or mat.
good service, easy pick-up, drop-off at airport. Good location
September 23, 2014
Location. Not close enough to walk to places we wanted to see. Someone took the take-away breakfast that was prepared for us. Managers were aloof- (wife seemed overworked). Laundry room was a mess. Advertised bicycles were inoperable.
Room was comfortable. Bathroom was convenient (down the hall) & clean. Manager (lady) made an effort to accommodate our needs, esp. with box breakfasts. Local information provided. Available washer & dryer.
September 21, 2014
bed felt like a hammock, no kettle, just a coffee maschine
wlan, short walking into town, bus stop nearby
September 21, 2014
Would be nice if breakfast is included.
Free transfers to and from airport and ferry terminal. Location. Updated bathrooms and good towels.
September 19, 2014
Did have room I reserved.
Close to dock
September 19, 2014
A bit out of the way in not nice area. Old style motel with walk up to 3rd floor. But was clean and comfortable for a budget accomodation.
Free shuttle service was big money saver. Restaurant great for breakfast.
September 18, 2014
I really can't think of a single thing to complain about.
Location is close to downtown. Pick up and drop off at ferry and airport. Excellent staff. Sandpiper restaurant right next door.
September 17, 2014
A grocery store is Right next to the hotel.
September 16, 2014
Walls of rooms thin so can here neighbours.I was not unduly bothered by this as hotel nothing like full
Free pick up from airport and back was good for me. Sandpaper cafe next to hotel was excellent for breakfast
September 11, 2014
State Museum closed for renovation. Not Driftwood's doing at all. 100% satisfied with hotel.
Couldn't ask for a better location! easy walk to town without being in the midst of the masses. Small problem with room heat and Mgr. Donna immediately rectified beyond our expectations. Shuttle driver John gave us excellent tips on foods, places, etc. A++++`
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