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The Back Bay Hotel
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When would you like to stay at the The Back Bay Hotel?
Top
Based on
221
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Kristina
Family with older children
Wilton,
United States of America
November 18, 2009
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The Back Bay Hotel was the perfect choice for our long weekend in Boston. It has a boutique feel without the high cost. Though not spacious, the beautifully decorated room was elegant in every detail including luxurious bathrobes, heated towel bars, a small refrig, flat screen TV, wireless, etc. The hotel's restaurant is very good, especially the lobster frittata for breakfast. The entire staff including room service, concierge, valet were all courteous and eager to help us. Shopping on Newbury Street is 3 blocks away and the excellent restaurants in the area were nice additions to our experience. Overall we had lovely stay and will definitely make this our hotel in Boston. Would like to have had a coffee machine in our room. |
9.5 |
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Lucy
Young couple
Westfield,
United Kingdom
November 11, 2009
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Staff were excellent, the bar very nice with good food and a great selection of wine/beer. We got a very good price when booking this hotel which made it even better. |
10 |
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Jan
Mature couple
Bridgend,
United Kingdom
November 2, 2009
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Comfort ,Friendliness,Cuffs Bar and Diner,Ideal location for City visit No Tea or Coffee making facilities in room was the only point of an enjoyable stay |
8 |
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Dave
Young couple
Dublin,
Ireland
November 1, 2009
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I liked the central location, friendly staff , busy hotel bar and great choice of food for breakfast. |
10 |
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David
Mature couple
Bromsgrove,
United Kingdom
October 31, 2009
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The staff were very hospitable, the free wi-fi and bottles of water in the rooms was great particularly as many hotels charge extra for these items. The hotel also sent us some sparkling wine and chocolates to our room on learning that we were celebrating our 20th Wedding Anniversary - a nice touch. We booked a deluxe king room, however the hotel allocated us a superior room. We were changed to the correct room on the second night and given a complmentary breakfast, however the breakfast was added to the bill and I had to ask for it to be taken off. Whilst all these issues were sorted out without hesitation it did take the edge off what was otherwise an excellent stay. |
8.5 |
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Deborah
Family with older children
Austin,
United States of America
October 30, 2009
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Nice room and amenities...very friendly staff The beds were awful....the only flaw of our visit |
8.5 |
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Anonymous
Mature couple
Ireland
October 30, 2009
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City Centre location |
9.5 |
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John
Solo traveller
Kalamazoo,
United States of America
October 26, 2009
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Comfortable, although small, room. The staff friendly and helpful. Back bay area is a good one for walking tours and places of historical interest. Some good restaurants within walking distance. Considerable street noise -traffic and loud late crowd across the street, AC seems somewhat ineffective. |
9.5 |
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Annettea
With friends
Portland,
United States of America
October 26, 2009
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Outstanding value and immaculate hotel. In the heart of everything and can't ask for more. |
10 |
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Michael
Family with older children
abergele,
United Kingdom
October 26, 2009
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everything was great from staff, room, location of hotel. |
9.5 |
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Tony
Mature couple
East Bergholt,
United Kingdom
October 21, 2009
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Outstanding service levels in all areas, with comfortable well appointed and equipped bedroom. Business centre would benefit from additional internet access points (only two presently) |
9.5 |
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Hazel
Mature couple
poole,
United Kingdom
October 16, 2009
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gym was rather cramped. doorman not very friendly. |
7.5 |
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Anonymous
Young couple
Ireland
October 14, 2009
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The hotel itself was beautiful and the location was excellent. We were able to walk to all the sights from the hotel. |
10 |
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Maher
Young couple
Qatif,
Saudi Arabia
October 12, 2009
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the room was good, nicely furnished, clean the wirless intenet was veeeeeeeeeery slow, and weak signle, however it was free |
8.5 |
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Connie
Mature couple
Naples,
United States of America
October 12, 2009
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Staff was so very nice and friendly. Our room was so comfortable.We enjoyed the exresso coffee maker in the room (very nice touch). We had a refrigerator in the room with water every day. Heated towels were great. Bed was so comfortable with plenty of pillows. We had a great time. Some reviews I read were good. I can say nothing bad about this fabulous place. |
10 |
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Anonymous
Mature couple
United Kingdom
October 11, 2009
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Central position Cost of food & snacks |
7.5 |
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Maria
Mature couple
Ennis,
Ireland
October 9, 2009
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the facilities-free internet use |
9 |
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Anonymous
With friends
United States of America
October 8, 2009
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Felt like a small hotel, rather than the huge impersonal ones that are around. |
8 |
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Nelleke
Mature couple
Breukelen Ut,
Netherlands
October 7, 2009
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After a busy day, you are looking forward going back to this soothing hotel. Rooms are comfortable, the people kind and the location perfect. The bar is noisy when there are many people, but as soon as you are 10 meters away, you hardly hear anything. |
10 |
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Raleigh
Mature couple
Somerset West,
South Africa
October 6, 2009
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The location is good The bedroom was small and impractical - no bedside table on the one side of the queen bed therefore no light. The light on the other side was so tall that one had to get out of bed to switch it off. We found the staff rather robotic so we cant say it was the best experience we had. |
5.5 |
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John
Family with older children
Cork,
Ireland
October 6, 2009
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Good Location. Room spacious & clean. Facilities Good. Staff friendly & helpful |
10 |
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Marilyn
Mature couple
London,
United Kingdom
October 5, 2009
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Friendly and very helpful reception and porterage staff. The room was very comfortable. |
10 |
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Elizabeth
Mature couple
South Yarra,
Australia
October 5, 2009
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Great welcome from staff made us feel very special. Very comfortable, great location, good (but not cheap) restaurant Coffee making facilities in the room, but no provision for tea drinkers. |
9 |
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Alastair
Solo traveller
Linkebeek,
Belgium
October 4, 2009
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The staff were efficient and polite and the room was both comfortable and clean. There is no mini-bar in the room and therefore, if you are working in your room, you either have to call room service (long wait) or venture to the public bar downstairs. |
7 |
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Anonymous
Mature couple
Ireland
September 29, 2009
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Relaxation and comfort and good food |
9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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