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Property Highlights

Places of Interest:

Willis Tower (0.2 miles) Chicago Board of Trade Building (0.2 miles)
Show map JW Marriott Chicago

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Newest reviews for JW Marriott Chicago

  • Robert
      United States of America
    August 26, 2014

    Lobby, staff, great room. Good nights sleep.

    Nothing at all.

    9.6

  • Dwain
      United States of America
    August 20, 2014

    Loved everything was just a short cab ride away. The room was extremely comfortable and the staff was top-notch.

    10

  • Candace
      United States of America
    August 18, 2014

    spacious corner room, very accommodating and courteous, quick check-in, wonderful place to stay.

    had to leave so soon

    10

  • Anonymous
      United States of America
    August 12, 2014

    Staff are very freindly and helpful. They are doing a great job.

    The fact that wifi is not available in the rooms.

    9.6

  • Anonymous
      United Kingdom
    August 12, 2014

    Spacious lobby

    Room not cleaned well

    6.3

  • Ísis
      Brazil
    August 12, 2014

    Everything

    No free wifi in the room

    9.2

  • Jeremy
      United States of America
    August 5, 2014

    Front lobby was gorgeous, workout facilities were nice, Comfy bed. Close to a lot of the main attractions. Water taxi, Willis tower and Union Station are all just up the road for easy travel. So great location

    Staff did not help us with our bags, house keeping came into our room at 9 woke us up , even though we had the do not disturb sign up. There is a spa but it is not included into your hotel room price.

    5.8

  • Anonymous
      United Kingdom
    July 23, 2014

    A great hotel in a great location. The room was superb, and was a great base for our one night in Chicago.

    10

  • Ron
      United States of America
    July 22, 2014

    Location Nice bathroom

    The room was way too far from elevator -for the money the room was very average

    7.1

  • Elizabeth
      United States of America
    July 22, 2014

    We appreciated the very friendly staff and beautiful décor. After we checked out, they kept our bags while we explored the city.

    With the high room prices, the internet should have been free.

    9.6

  • Linda
      United States of America
    July 9, 2014

    Perfect location. Huge bathroom! Very quiet room.

    10

  • Anonymous
      United States of America
    July 9, 2014

    This was the second time we stayed at the JW Marriott. We really like the cleanliness, the courteous and helpful staff, and the location.

    10

  • Anonymous
      United States of America
    July 9, 2014

    Room was always clean, despite leaving the room late morning a couple of days. Catching a cab in front of the hotel was a breeze. Location was great for walking around downtown. Room was very quiet.

    9.6

  • Anonymous
      United States of America
    July 8, 2014

    Very nice hotel overall, extremely friendly and helpful staff. Conveniently located.

    The first room they gave us was extremely dusty, like they hadn't cleaned it in months! We had to ask to be moved to a new room and this time the room was very clean. They should make things a little more clear. Their website and flyers and information sheets in the room say that the fitness center is open 24h, but they don't specify that the pool and hot tub in the fitness center are open only 6am-11pm. We wanted to use the hot tub at 11:15pm and found out together with another couple that we couldn't because it was too late. Also their SPA did not have any manicure/pedicure technician working on a Saturday for the entire day. I understand these are details, but for a 5 stars hotel and for the cost of the room they should do better! Also, when you book a room keep in consideration that, if you have your car with you, you will have to pay $60 per day for parking, which I think is ridiculous!

    7.9

  • Raymond
      United States of America
    July 6, 2014

    I wish they would provide free internet service.

    Have to pay extra for internet service

    8.5

  • Fatima
      United States of America
    June 17, 2014

    Beautiful hotel, friendly staff, the room was nice and cozy.

    Wifi should be complementary nowadays , it's totally standard. If any coffee shop can offer it so can a high end property like the JW M. Valet parking at the hotel for guests is totally overpriced .

    8.8

  • Anonymous
      United States of America
    June 17, 2014

    Lovely hotel, friendly staff, great fitness center, beautiful room.

    I didn't like a four and a half star hotel lacked complimentary wi-fi for all guests.

    10

  • Jeremy
      United States of America
    May 27, 2014

    Awesome location Super staff Comfortable and clean

    $60 valet 24 hour parking

    10

  • Anonymous
      United States of America
    May 21, 2014

    Great location, very nice room.

    9.6

  • Niren
      United Kingdom
    May 20, 2014

    Nice , clean, freindly staff, good room service

    9.6

  • Larry
      United States of America
    May 20, 2014

    The location is away from everything.

    5.8

  • Mandy
      United States of America
    May 13, 2014

    A bit pricey for me

    7.1

  • Ryan
      Spain
    May 13, 2014

    Superior in every way. Will most definitely return.

    10

  • Eboney
      United States of America
    May 12, 2014

    The staff, room, and services were excellent. I wanted to take a relaxing trip with friends and be able to stay in a relaxing, comfortable environment. JW Marriott exceeded my expectations! I will definitely return.

    10

  • Ali
      Saudi Arabia
    May 9, 2014

    Location in the center

    The room and content, old heavily used Not easy to get internet thru Wi Fi I do not recommend it

    4.2

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