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5150 Westheimer, Houston, TX 77056, United States of America – Show map
Excellent location – rated 9.4/10! (score from 95 reviews)
Rated by guests after their stay at JW Marriott Houston.
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95 verified reviews
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JW Marriott Houston's staff speaks: English
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WiFi is available in all areas and costs USD 9.95 per 24 hours.
Wired internet is available in the hotel rooms and costs USD 9.95 per 24 hours.
Public parking is available on site (reservation is needed) and costs USD 18 per day.
Private parking is available on site (reservation is needed) and costs USD 31.39 per day.
24-Hour Front Desk, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
One older child or adult stays free of charge in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 95 reviews
Value for money
Show reviews from:
With an ideal location, directly connected to the Galleria shopping center in Houston, Texas, which offers over 350 stores, this hotel has comfortable guest rooms and convenient services.
Score from 142 reviews Very good
Located within a 10-minute walk from the premier shopping opportunities at the Houston Galleria, this modern boutique hotel features free Wi-Fi and a full dining experience at the on-site bar and...
Score from 391 reviews Very good
Positioned in the Galleria area of uptown Houston, Texas, 2 blocks from the Galleria Shopping Center, this all-suite hotel has free wireless high-speed internet access and on-site dining options.
Score from 248 reviews Excellent
A short distance from the Houston Zoo and with free shuttle service to the Medical Center, this hotel provides an on-site restaurant and convenience store.
Score from 197 reviews Very good
Poor maintemce and the rooms need a renovation
Location. Nothing else!
Hotel is under renovation. Therefore higher floor request not accepted. Time we check in, gentlemen reception staff did not even a bit smile. He was very rude.
This property is typical of the JW Marriott brand, so the quality is there.
There were facilities undergoing construction so the property didn't shine as much as it normally would.
Meeting rooms was exactly what we needed.
Some of the elevators were not working properly, doors slow to close and bell ringing. Once door close functioned OK, a bit unnerving wrt to getting stuck in the elevator.
Nice view from my room. Room service was excellent.
No help even offered getting my luggage to the front desk, to my room or out to the shuttle when I left. I walk with a cane. Starbucks closed by 11:00am and so was a place to get a meal except the bar or room service. No gift shop except a little sundry nook. I left at 3:15 am and the door man wasn't outside to watch for my shuttle despite being told I was expecting one by the front desk man. My shuttle almost left before I could get out there because I had to get my luggage together and out the door myself. Amenities for room were listed as coffeemaker-the coffeemaker was in a cabinet with no carafe or coffee or cups to use. Another thing listed as an amenity was a robe and slippers. However, there was a robe in the closet with a tag that you could buy it, no price of course, but if you tried it on I'm sure you would have been charged for it. No minivan either as advertised. The couple ahead was asked if they had a preference for where they wanted their room, mine was already set.
Location was perfect and staff was very friendly and helpful
Convenience to shopping and access to bus transport to downtown
Charging for the Parking
Comfort, cleanliness, response to my questions and courtesy
I didn't like the price of parking
Location and room's size.
The location, very convenient and walking distance fir shopping.
Rooms are a bit old
Responsive staff clean great location spacious rooms 24/7 fitness center
can hear the noise from other floors false fire alarm went off at odd times of the day, interrupted sleep. Room was not cleaned till came back to the room at night and called in.
Very good Hotel with the most profetional sttaf , in the heartnof the Galleria area and on Westhaimer St. where you can find the best restaurants and stores in Houston.
Comfortable and relaxing stay
In room safe did not work, no minibar. No restaurant open for dinner, need to request room service. Paid wifi was disconnected before checkout time.
Proximity to "The Galleria"
Breakfast is really not good
Hotel rooms need some upgrades. For the excellent hotel, I think the rooms were understated and need remodeling, especially larger batgrooms
Bathrooms too crowded
Prices for parking
Paying for wifi! Sound of the lift,
Great location, good facilities
Noisy room next to the service elevator, outdated interior, high price for what you get
Good location. Room size. Bed is comfortable.
No currency exchange. Management and staff are unfriendly and sometimes quite rude, like they are doing you a favor. Furniture is quite old.
Expenive compared to what u got
All staff were great. Very respectful, always greeted with "Mr. Williams"
Bed down-feather was too hot despite keeping room on 70.
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