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JW Marriott Ihilani Resort & Spa
92-1001 Olani Street, Ko'Olina Resort, Kapolei, HI 96707 – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
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6 Reasons to Choose JW Marriott Ihilani Resort & Spa
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15 properties in Kapolei
Including hotels, apartments, villas and more.
77 verified reviews
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JW Marriott Ihilani Resort & Spa's staff speak: English
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Outdoor Pool, Grounds
Tennis Court, Golf Course (within 2 miles), Fitness Center, Spa, Massage, Hot Tub, Beachfront
Food & Drink
Free! WiFi is available in public areas and is free of charge.
Wired internet is available in all areas and costs USD 14.95 per 24 hours.
Public parking is available on site (reservation is needed) and costs USD 35 per day.
Private parking is available on site (reservation is needed) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, ATM on site, Babysitting/Child Services, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two additional children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 50 per night when using existing beds.
One older child or adult is charged USD 20 per night in an extra bed.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
JW Marriott Ihilani Resort & Spa accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Ideal Alternatives for You
You must show a valid photo ID and a credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please note that room rates that include breakfast provide a buffet breakfast at Naupaka Terrace Restaurant for up to 2 adults staying in the same room.
The daily resort fee includes the following amenities:
• In-room high speed internet access
• Mai Tai for two (2) at Hokulea Lounge per stay
• Kids 10 and under eat free Breakfast Buffet with each paid adult
• 20% discount at Reflections Boutique (excluding the Sundry Shop)
• $100 discount on “Hawaiian Serenity Package” at Ihilani Spa which includes a 50 min facial & 50 min massage
• 45-minutes daily “Stretch By the Sea” Class
• Tennis access for 30 minutes
• Beach cabana rental for 1 hour
• Water hammock rental for 30 minutes
• Snorkel equipment rental for 1 hour
• Beach & lawn toy rental
• Unlimited local calls
• 60 minutes domestic long distance and international calls daily
• One free digital photo from Pacific Dream Photography
• Complimentary DVD(s) rental
- Prices and inclusions are subject to change
- Reservations required for cabana, tennis and, Serenity Package at Ihilani Spa
- Based on availability
- Not combinable with any other offers
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 77 reviews
Show reviews from:
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Beautiful Ocean views, clean spacious rooms, swimming lagoon, friendly staff.
Parking is expensive, poolside restaurants food wasn't the best
We loved our room and our view of the ocean! The employees are always so pleasant and willing to help you. The food is so ono and their signature kahuna colada is a must!
The daily parking fee is pretty steep...$36...this is for both self parking and valet parking. They also have an activity package they charge you daily, whether you use it or not.
The view is MARVELOUS!!, we only spent 50 bucks to upgrade to the ocean view suite
the baby crib was terrible merely crashed, no baby shampoo provided. In all,its not quite kids friendly, and the bath tub is dirty!
Love the location, the cleanliness, and overall environment.
Exquisite beachfront setting and grounds. Room was furnished beautifully. Food in main restaurant and the Italian fine dining restaurant was expensive but excellent. Staff was consistently gracious.
Poolside cafe late lunch service was impersonal and [their version of] fish taco and piña colada were expensive but low quality/bland.
All the hotel was nice, modern, spacious but cozy and quiet. We really like the wide and clean room, the excellent bed, the meals at the pool, the closeness to the beach, and so on... All staff was was friendly and helpful.
having to return so soon
The room was very spacious, as was the bathroom. The grounds were just beautiful and the beach very protected with lovely sand and no coral. Would go back again and again.
The location. It was out of the hub of Waikiki and very quiet. We love the mile and a half walk along the beach. It was always sunny there and there wasn't much to do besides relax.
The bed... It was hard and the pillows that were"down" we're really mostly feathers. It was like sleeping on sand, heavy and not supportive. The bath was nice but hotel maids are almost universally immune to cleaning the floor properly. The room in general and especially the water closet was very musty. Mold is one of my allergy triggers.
The pool service and towel service was excellent. The food was also very good.
Limited restaurants nearby.
Staff very responsive to any request or need
On 2 evenings there was no place except room service to get a meal. You need to alert guests that reservations are required. Room had lots of tiny bugs, even tho we were careful to have no food present
Everything was of high quality from the hotel common areas to the large comfortable bedroom with huge adjacent bathroom. Most notable were the wonderful Alohas from the staff and their genuine efforts to make us welcome.
Can't think of anything!
45 minutes to get 2 eggs over easy at breakfast !!
The Room Was very big and clean, the place is beautiful.
The Gift service is very bad, unpolite and disrepectful way of giving it as they were making You a favor. To get there "Gift" You have to present an específic hour with your husband, if no You dont get it. Is no sense!!! There is a problem with the comunication with the staff service, i had a bad moment and they dont really Care.
Awsome NYE firework! Had a blast with my love.
at Check-In: Mr Art was very professional & courteous--outstanding service! delux ocean view room was incredible! love the hotel decor & tropical paradise landscape. Naupaka Terrace: Mr Steven--excellent waiter, great food!
Tub could not hold water upon filling. water kept draining…was a bummer for a 5 Star Hotel.
From check-in to check-out, the staff more than met our expectations. The hotel was immaculate and furnishings first rate. You can't beat the views anywhere on the island!
We thought the whole place was amazing - wonderful views, extremely helpful staff, wonderful food. Something for everyone. My son particularly liked the sharks and rays. Amazing stay and I would very much love to return. Thank you all for making our visit so memorable! :)
Without a doubt, the staff! Friendly, helpful, authentic!
What is not to like? :-)
Love the size of the rooms. Nothing to dislike here.
quiet hotel friendly staff beautiful views
charge for parking
Grace from restaurant provided me with a great service-physically helped me out. Loved sharks and rays.
Beautiful and clean facilities and rooms. Few Japanese tourists (many at the Disney themed hotel next door). Not too crowded. Calm lagoon ocean was friendly to my two year old daughter.
Expensive valet and self parking ($30-$35 per day plus gratuity). No supermarket around the hotel so need to drive to the next town to buy cheaper stuff.
Clean, nice food
service is not personal, location very remote
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