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23808 Resort Parkway, San Antonio, TX 78261 – Show map
Excellent location – rated 9.2/10! (score from 67 reviews)
Rated by guests after their stay at JW Marriott San Antonio Hill Country Resort.
|Executive One-Bedroom Suite|
|King or Double Room with Balcony|
|Deluxe king or double with view|
|Deluxe King or Double Room|
|Luxury Two-Bedroom Suite|
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287 properties in San Antonio
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67 verified reviews
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JW Marriott San Antonio Hill Country Resort's staff speak: English
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Outdoor Pool, Grounds, Terrace
Tennis Court, Golf Course (within 2 miles), Water Sports Facilities (on site), Sauna, Fitness Center, Spa, Massage, Hot Tub, Game Room, Playground, Kids' Club
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar
Free! WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and costs USD 14.95 per hour.
Free! Free public parking is available on site (reservation is needed).
Private parking is available on site (reservation is needed) and costs USD 25 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 18 years stays free of charge when using existing beds.
Free! One child under 3 years stays free of charge in a crib.
Free! One older child or adult stays free of charge in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
JW Marriott San Antonio Hill Country Resort accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 67 reviews
Value for money
Show reviews from:
This San Antonio Hill Country Resort showcases 5 outdoor swimming pools and an on-site golf course.
Score from 42 reviews Very good
This all-suite hotel is 9 miles from San Antonio International Airport. The Staybridge Suites offers free shuttle services within 5 miles of the hotel and features suites with free Wi-Fi.
Score from 40 reviews Very good
A 15-minute drive from San Antonio International Airport, this hotel features an outdoor swimming pool and a whirlpool. Free Wi-Fi is also provided.
Score from 97 reviews Wonderful
Featuring a putting green and an outdoor pool with a hot tub, the New Braunfels T Bar M Resort is a 14-minute drive from Gruene Hall.
Score from 250 reviews Very good
Kid activities Lazy river Valet and concierge
The sports bar had VERY slow service. The value was good, but we wouldn't go back because the service was terrible. We waited 25 minutes for a soda and that was after asking 3 different waitresses.
The bars, pools, billiard table and helpfulness of staff address all great.
Smaller children running up and down the halls to and from the elevators beginning at 7:30am, valet services took over an hour, concierge not super helpful, spa was nothing special, took over an hour in line to check in and the room we reserved was not the room we ended up with.
little pricey, but luxurious
Location Customer Service Lazy River Adult pool and water slides
No Microwave in room Refrigerators only stay cold 2 hours at a time Drinks are way overpriced
The water park, pool, golf courses
Lost my reservations, poor bus boy service, waited 45 minutes n had to go to front desk for help, they refused to let us get our own carts, rooms over priced for what they are
The pool was too crowded
Great conference facilities Excellent service Beautiful surroundings
Staff was very polite and accommodating. The pools were clean even for 4th of July weekend. The food was amazing!!
A waiter was a bit unattentive, other than that, everything else was great!
Beautiful Hotel!!!! Beautiful Location!!!! Recommended for business and families with young children and above or groups of friends; NOT for families with older children.
Having to walk up and down a long steep hill to get to the entrance after parking your car and being passed up by multi-passenger gulf carts, and not being asked for a lift or assistance. Very frustrating!!!! The dining was horrible for the price. Having to go off premise to receive a decent and affordable meal was also very frustrating!!!! Some of the activities for the price was unreasonable for instance bike rentals were ridiculously priced and again very frustrating!!!! Over all the prices for the dining, and activities was unreasonable for what you had to pay for the room per night; I expected BETTER. We had more fun off premise than on, in which a cheaper hotel with less amenities would have been BETTER. The cost of dining and activities on premise averaged double what was offered off premise and the quality was substandard. If your plans are to go and stay on premise with a family with older children to enjoy a leisure vacation the JW Marriott San Antonio Hill Country Resort is NOT for you; seek other accommodations.
pool water was sparkling clear.
Restaurant 18 Hole fine and dining would not go there again. Even though the bartenders, waiters, and food was excellent (give them a score of 10), waited too long for the food to be served, would not go there again for the money we spent.
The location was wonderful and I felt the facilities were well maintained.
Knowing I had children with me, the front desk clearly never once informed me that we needed a bracelet to get into the waterpark. Had I known, I could have grabbed them (I didn't even know the location) on the way up to our room. Instead, I dressed the kids and went down and was stopped and had to take them all the way into the lobby again. This is frustrating with a crying three year old.
The staff was very friendly, the rooms were very nice and the beds very comfy. My kids loved the water slides. There was so many activities to do.
We had a noisy family down the hall. We could hear the kid screaming down the hall in the morning and at night.
Every staff member was pleasant and willing to help. Lots of fun activities for the family. Great location - away from the hustle/bustle, yet still a short drive to San Antonio, Natural Bridge Caverns area, etc. Lots of good food both on and off the premises.
The only thing I can complain about was the water pressure in the shower and the traffic getting to/from Dallas on I-35. If you can fix that, you'll win the Nobel Prize! :)
Lots of activities for kids
Service at the pool was very slow.
The facilities were great
The quality of the food.
Excellent service. Food at 18 was amazing. Great wine. Pool was perfect
Wait listed for a cabana on Saturday and one remained unused all day. Asked of I could rent it and was told someone was on their way to use it.
Rooms were small
I liked the family atmosphere
The bed was uncomfortable and no coffee maker in the room.
Service and amenities.
Too crowded / too large. Too hectic. And quite expensive.
Pool area fabulous, beautiful setting, very helpful staff
Air conditioning in sports bar and restaurant absolutely freezing, did not like the additional resort fees as cost of hotel was expensive in any case
It was an amazing property and the staff was wonderful.
That I could not stay longer.
The resort was severely understaffed. Room service took 1 hr. Restaurant at pool was very slow, not enough staff.
good area and wonderful amenities
bed was very uncomfortable
Family friendly activities and atmosphere
Long lines at Starbucks :)
The hotel was gorgeous and there was a lot to do. I've stayed at a lot of hotels and the rooms there were the best.
The restaurants were crowded and we had to wait for an hour to eat.
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