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515 Mason Street, Union Square, San Francisco, CA 94102, United States of America – Show map
Excellent location – rated 9.3/10! (score from 293 reviews)
Rated by guests after their stay at JW Marriott San Francisco Union Square.
|King Room - Club Lounge Access|
|Queen Room with Two Queen Beds|
|King Room - Allergy Free|
|King Bed with City View|
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292 verified reviews
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JW Marriott San Francisco Union Square's staff speaks: English
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Food & Drink
WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.
WiFi is available in the hotel rooms and costs USD 16.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 56 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out
Paid WiFi, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Air Conditioning
From 4:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
One older child or adult is charged USD 25 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed. Charges may apply.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 293 reviews
Value for money
Show reviews from:
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Score from 1557 reviews Very good
This downtown San Francisco hotel is 1 block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel offers massage services and a tour desk.
Score from 2116 reviews Very good
This hotel, located in the center of San Francisco, is 0.7 miles from both the Moscone Center and the Financial District. It offers a well-equipped fitness centre and chic, modern rooms.
Score from 179 reviews Very good
Located in the heart of downtown San Francisco and just a 5-minute walk from the Powell Street subway station, this Hilton features an on-site Starbucks and a beautiful courtyard pool.
Score from 2249 reviews Good
The decor in the communal areas.
No 24hr room service. Aged rooms and not a very nice view from my room, especially after the price paid per night.
No free wifi in the room. No free parking. Too expensive
Location. Cleanliness. Staff
We loved everything about the J.W. Marriott. We loved the location, the beautiful hotel, the cleanliness and, most importantly, the friendly staff. It was our favorite hotel during our stay in California!
Location, close to hop on hop off buses and shopping areas. Room was comfortable and staff were very polite.
no show broken, and the reception o sorry, will all room should be fix and ready for service very upset :(
I arrived late at night with my 2 girls and after checking in found our room but fumbled in the dark looking for the light switch. It would have helped if someone helped us. Didn't know I had to ask for it. 2nd day we decided to go on a tour and was told to wait for the concierge ... I was surprise they were not as proactive as other Marriotts I have stayed in. 3rd day...booked a taxi and asked the concierge to confirm... She asked me to go down 3 floors to speak to the bellmen.. Left me wondering what the job of a concierge was. I have always used Marriott but was left disappointed with the lack of customer service a JW Marriott is known for.
Location is good
No free wifi unless you book from their web site
No free wifi, no coffee in the room.
Location; great bed and spacious bathroom; free coffee in lobby in the morning.
the stuff who on the checkin stage had a bad altitude to us, however other things were good.
The cleaner, they found my boyfriend's lost things.
Hotel's close proximity to tram/bus stops and to Market Street
Location, friendly staff, very quiet
Clean, quiet, good location!
The hotel surroundings, high speed lifts up and down were almost worth riding on, superb room, location, impressive service from staff.
Superb location! Helpful, very friendly staff who helped us check in 4 hours early without a hassle!!!!!!! Prompt valet service. Extremely clean, comfortable room. We couldn't have been happier.
Did not felt very welcome even as a silver member
No free parking and if you did not talk to the staff they would have charge us almos &10 a day for wifi. When you spoke to them about this they gave a very weak response but did authorize free wifi.
The properties and staff was excellent
Expensive. Better deals were offered online. I tried to switch but they refused. Booking.com were VERY helpful and got me a deal on wifi! An American lady team member tried very heard to accommodate us. Well done booking.com!
location and comfort.
No a good lobby, wrong booking the parking cost
location in the heart of San Francisco near by shops and the union square
WiFi really shouldn't be a paid option
Paid wifi in room
Very limited free wi-fi. No program guide for cable.
Room, service, location, feel.
good size rooms Great views Clean and spacious restrooms
No self parking only valet.
Breakfast is excellent and coffee is very good.
Shower was a bit small.
Fireplace in lobby.
Only one chair in the room, some smells from carpet, window needs an upgrade
Excellent location, very friendly staff, spacious room
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