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515 Mason Street, San Francisco, CA 94102, United States of America – Show map
Excellent location – rated 9.3/10! (score from 280 reviews)
Rated by guests after their stay at JW Marriott San Francisco Union Square.
|King Room - Club Lounge Access|
|Queen Room with Two Queen Beds|
|King Room - Allergy Free|
|King Bed with City View|
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361 properties in San Francisco
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283 verified reviews
They speak your language!
JW Marriott San Francisco Union Square's staff speaks: English
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Food & Drink
WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.
WiFi is available in the hotel rooms and costs USD 16.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 56 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out
Paid WiFi, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Air Conditioning
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
One older child or adult is charged USD 25 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 280 reviews
Value for money
Show reviews from:
Situated next to the the Moscone Convention Center, this downtown San Francisco hotel offers luxurious rooms with a flat-screen TV. Facilities include an indoor pool, a gym, and a hot tub.
Score from 1471 reviews Very good
Home to the historic Magneta Grandfather Clock, this luxury Union Square hotel is right in front of a cable car stop. A day spa and restaurants are available.
Score from 1217 reviews Very good
This downtown San Francisco hotel is 1 block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel offers massage services and a tour desk.
Score from 2097 reviews Very good
This San Francisco hotel in Union Square is just steps from Chinatown. On-site dining and a 24-hour gym are available for guest convenience.
Score from 472 reviews Very good
No free wifi, no coffee in the room.
Location; great bed and spacious bathroom; free coffee in lobby in the morning.
the stuff who on the checkin stage had a bad altitude to us, however other things were good.
The cleaner, they found my boyfriend's lost things.
Hotel's close proximity to tram/bus stops and to Market Street
Location, friendly staff, very quiet
Clean, quiet, good location!
The hotel surroundings, high speed lifts up and down were almost worth riding on, superb room, location, impressive service from staff.
Superb location! Helpful, very friendly staff who helped us check in 4 hours early without a hassle!!!!!!! Prompt valet service. Extremely clean, comfortable room. We couldn't have been happier.
Did not felt very welcome even as a silver member
No free parking and if you did not talk to the staff they would have charge us almos &10 a day for wifi. When you spoke to them about this they gave a very weak response but did authorize free wifi.
The properties and staff was excellent
Expensive. Better deals were offered online. I tried to switch but they refused. Booking.com were VERY helpful and got me a deal on wifi! An American lady team member tried very heard to accommodate us. Well done booking.com!
location and comfort.
No a good lobby, wrong booking the parking cost
location in the heart of San Francisco near by shops and the union square
WiFi really shouldn't be a paid option
Paid wifi in room
Very limited free wi-fi. No program guide for cable.
Room, service, location, feel.
good size rooms Great views Clean and spacious restrooms
No self parking only valet.
Breakfast is excellent and coffee is very good.
Shower was a bit small.
Fireplace in lobby.
Only one chair in the room, some smells from carpet, window needs an upgrade
Excellent location, very friendly staff, spacious room
The shower pan was way too small, the on-site parking was too expensive ($56/day), there was only 1 chair in the room, the door to the bathroom didn't slide like it was supposed to, and there was no sound separation between the toilet and the rest of the room.
The staff were really nice. We loved the 2 queen sized beds and the great view. The location is walking distance from fabulous shopping, great eating places, and night life. The breakfast/snack bar on the 21st floor was exceptional.
Room size, Street noise
Stayed for o e night with My son. Everything ok but Breakfast buffé 26 dollars was not even close worth it. Fold ok but price...,,,
It is over priced
Location at union square
The intimacy of the hotel and decor. Very impressive interior whilst not being overwhelmingly large.
Nothing - great hotel!
The staff is first-rate! From the reception, to the concierge, to the wait staff - they were all wonderful and so caring!!
only one person at check-in desk then several people came out together to wait on people
Convenience of downtown stores for shopping & restaurants Near union square activities Bell staff very helpful with arranging limo service; staff very friendly & helpful lounge entertainment great
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