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Newest reviews for Key Bridge Marriott

  • Tarek
      United States of America
    August 30, 2014

    Lobby is spacious. Room is comfortable

    Restaurant requested a gratituity for essentially a self -service table. Only the coffee was served. Garage is quite far from the hotel. Need more parking close to the front desk. Reception was defensive about the first issue, when I complained. Laundry room is too small ( only 2 driers and 2 washing machines ) for this size of a hotel


  • James
      United States of America
    August 17, 2014

    comfortable and enjoyed the stay


  • Michael
      United States of America
    August 14, 2014

    Location close to the Metro in a safe area of town. Rooms clean and very nice.

    Stated free breakfast but it is not there is a fee.


  • Dorothy
    July 25, 2014

    The food generally was very good especially the breakfast which had some wholesome healthy bits and not just plenty of fry ups! The concierge was excellent.


  • Zarina
    July 22, 2014

    Our booking didn't include wifi service but the front desk staff cordially added it for free. Thanks Marriott.

    Our room view which is facing the parking building at eye level.


  • Donna
      United States of America
    July 16, 2014

    Location - next to office and across from Georgetown Early morning access to coffee shop Large room Friendly staff

    Wi-Fi charge. This should be free at all hotels. Fitness room: tiny, smelly


  • Thomas
      United States of America
    July 15, 2014


    NEA convention


  • Wayne
    July 15, 2014

    Good value for money through booking .com ( almost twice the price otherwise ) close to some great bars and facilities

    Room service was very slow !


  • Martin
      United States of America
    July 5, 2014

    Very close to Georgetown.

    Hotel facilities are very dated. Staff are not friendly. Carpet was constantly wet from leaking AC. Noise from other rooms. Very pungent damp smell in common areas.


  • Robert
      United States of America
    July 1, 2014

    the pool for our grandchildren and nieces and nephews also staying there, Awesome shower heads and water pressure, divinely comfortable beds, walking distance to Georgetown, good food downstairs for the quick bite and simple supper after days of rich party food.

    Our first floor room facing the pool had no blackout curtain. We slept in nearly broad daylight the first night. The next morning we began working on changing it. Promises but no action until 5 p.m. and then the curtain provided didn't fit. Eventually we were moved to a new room on the 4th floor. Clearly this situation wasn't a new problem so why was it virtually ignored until we complained repeatedly? There was not an easy chair in the room either. Our new room had one so we knew it should have been standard issue. Someone somewhere fell down on the job.


  • Larry
      United States of America
    June 26, 2014




  • Erica
      United States of America
    June 26, 2014

    Location was perfect for our plans

    A/C struggled bathroom could have been bigger very busy not relaxing


  • Anonymous
      United States of America
    June 24, 2014

    The bed & pillows were comfortable and the shower had hot water.

    The walls seemed thin at times sound-wise.


  • Sharon
      United States of America
    June 24, 2014

    Close to the bike trail

    Cost for parking


  • Catherine
      United States of America
    June 15, 2014

    Excellent location and nice room.

    Condescending staff (desk) over-priced breakfast, no free wi-FI. I realize you probably cater to a more business-oriented clientele, but...


  • Mohammed
    June 14, 2014

    wifi not free


  • Samuel
      United States of America
    June 10, 2014

    I had a big fight with the desk manager Eric Monic. The glass sliding doors fell on my foot and she accused me for making it up because I didn't want to pay for parking.

    That manager grab my bill out of my hands and called the security on me ! Why ?? Because the glass doors fell off the hinges


  • Richard
      United States of America
    June 2, 2014

    Everyone was really pleasent and couldn't be more helpful. Your men on the door were excellent. There was a problem with our bill and was handled professionally. I feel your food and alcohol were extremly overpriced causing people to skimp on their tips. When two people spend the evening at the bar and left with a 140 dollar bill, not too many people are going to leave the bartender a 28 dollar tip. Your resteraunt is totally overpriced, the service isn't that good again the staff suffers, I'm sure, with tips. I saw quite a few people complain about the prices and the service, not enough people for a holiday weekend. Again all the help were excellent. We will be back, but we won't eat or drink there.

    Prices for food and alcohol,Way out of line. Won't eat or drink at your hotel again. We'll stay but won't partake of your resteraunt or bar. I don't mind spending money as a matter of fact we enjoy it, but we do mind being taken. Yes your prices are published, but are you really serious 9.00 a shot, 9.00 for a basic mixed drink, "Malibu and cranberry", common now , 7.00 for a domestic coors lite.


  • Joseph
      United States of America
    May 30, 2014

    Location, close to metro station

    Advertised items that were available, did not say they were paid for. Breakfast, not complementary, 12.50 is way too much. Wifi, why is this not free, this is 2014, you can have free wifi. Airport shuttle, non-existent, not too bad as it is close to metro station.


  • Sandra
      United States of America
    May 25, 2014

    Near the river and metro


  • Donna
      United States of America
    May 17, 2014

    Location: Key Bridge access to Georgetown, running paths along the river, the office right around the corner

    Bathroom not as clean as it should be (shower mold, slow running drains). Inside and outside noise. Need to pay for Wi-Fi if not high enough Marriott member. I used my own personal hotspot instead. Room rate: was $262/ni, when the same room was only $110 just 4 mos earlier. I know there are seasons, but really - that's gouging.


  • Jeanne
      United States of America
    May 13, 2014

    Location is great.

    Bed was too soft furnishings in room were dated.


  • Cleatis
      United States of America
    May 11, 2014

    Location and price were fine but a little far to drag luggage to metro and no shuttle available. We had a sink back up and Kenny at the desk was very fair in adjusting the price of the room and also giving us some credit in the restaurant

    We had to move rooms as a/c was not cooling then had the sink backing up problem but it was resolved to our satisfaction


  • Osman
    May 8, 2014

    Rooms were clean and comfortable. Bar and Restaurant staff was nice and friendly. Breakfast was good with plenty of options.


  • Nancy
      United States of America
    May 4, 2014


    Housekeeping did not clean or vacume the room. I had to find the girl and ask for towels for the next day


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