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Resort highlights

Free WiFi

Activities:

Cycling Water Sports Facilities (on site) Fitness Center
Show map Kona Kai Resort and Spa

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Newest reviews for Kona Kai Resort and Spa

  • Abdulrahim
      United States of America
    August 6, 2014

    Approximity to most attractions. They took off the parking charges. The bill boy was very cooperative.

    Slow room service and did not provide all amenities like bathroom slippers.

    7.1

  • Anonymous
      Italy
    August 3, 2014

    Excellent location Good value for money

    9.2

  • Christian
      United States of America
    August 2, 2014

    I loved the staffs willingness to please especially, the greatest hostess in the world Jessica took care of or every need poolside,, from advice on activities to address'. Such a lovely person really made us feel like family on vacation and we were important to Her. Plus one of the best fish tacos in all of San Diego.

    Key Cards for pool towels. I noticed a few locals were using the pool, which in itself was not a problem, very quite and clean and always plenty of room. But need to find A better way for towels to be issued

    10

  • Anonymous
      United States of America
    July 28, 2014

    The bar & lobby were very nicely done and comfortable and in no way representative of the rooms, which were shabby and extremely overpriced .I would not stay here again.

    the room was terrible, lumpy bed, no curtain on window only sheers with people crossing in back of window . wifi didn't work in all areas of the room. Bathroom paint was peeling, no window. lighting was harsh. Terrible room. Night receptionist was rude and unhelpful.

    4.2

  • Don
      United States of America
    July 24, 2014

    Kona Kai had a very relaxing atmosphere. I can confidently say you have truly embraced the name of your Tropical Paradise.

    I was disappointed with the lack of "toys, kayaks, bikes, beach chair rentals and umbrellas. Your bar could be better stocked.

    9.2

  • Bob
      United States of America
    July 24, 2014

    The Valet.

    Poor view from room. Poor parking. No coffee in room. No cream or sugar in room. Staff, for the most part was rude.

    5.4

  • Ebbe
      United States of America
    July 22, 2014

    The location is magnificent - the view over San Diego skyline is great and the marina right next to our room made wakening up a pleasure. The hotel is stylish and posh yet with a comfortable vibe and a very good atmosphere, which I believe has a lot to do with how the hotel is build in low buildings.

    There is nothing to complain about! Great hotel.

    10

  • Adeesh
      United States of America
    July 21, 2014

    Good location, affordable rates, pool and jacuzzi, good food, mostly courteous staff, fire pits, movie screening, overall good experience.

    No microwave, inconsistent training to the staff, found insects in the room, empty vending machine, $17/day parking, Restaurant closing at 9 pm, and abysmally slow wifi. All minor things that could be fixed easily.

    7.5

  • Jennifer
      United States of America
    July 18, 2014

    Loved the location and the view from our room.

    The restaurant and pool were closed during renovations, did not see this on the site from which I booked.

    9.2

  • Daniel
      United States of America
    July 13, 2014

    Huge bed! Comfortable. Good bathroom.

    Some building have no external identification which makes finding them difficult. Spider in the room. Lack of a list of amenities and locations, did not find the refrigerator until morning we were departing.

    7.9

  • Laura
      United States of America
    July 8, 2014

    Peace and quiet...Staff always friendly and accomadating

    Key cards demagnetizing a few times during stay

    8.3

  • Garth
      United States of America
    July 2, 2014

    rooms smelt musty. no food service. under construction

    5

  • Randal
      United States of America
    June 30, 2014

    Not much... The staff did respond well when I told them I wouldn't spend another night in my room due to construction noise starting at 6 AM... The Manager's beer and wine reception at 5 PM was nice...

    No mention of "renovation project" when I booked... Arrived to find the pool closed - in San Diego? In June? Seriously? Also the restaurant was closed... Awoke my first morning at 6 AM to the sound of construction crews... Review your bill! Mine looked very high and I discovered they double-billed me for "resort fees" - this at a hotel with no pool or restaurant! Plan on high taxes and fees - my $159 per night room totaled out to $213 per night - $54 per night in additional charges... Very slow WiFi...

    7.1

  • Jason
      United States of America
    June 29, 2014

    The room was nice

    The creepy guy who skate boarded past our bay door asking for drugs not once but five times! The fact that they were out of many items on the room service menu. The fact that my reservation was screwed up and booked for the wrong day so we had to spend more money only to find out that the entire facility was under renovation, so no pool, no spa, no restaurant or bar anymore! Nothing was as advertised not was it worth $320 a night... We came here to celebrate our two year anniversary... I would have rather saved my money and layed by my pool at home! When a "Resort and Spa" is under renovation, you guys should make the public aware before you let them book a stay! The old bait and switch routine is old and not a very customer centric business model nor does it bode well for your site nor the image of the hotel...

    4.2

  • Jamie
      United States of America
    June 23, 2014

    Friendliness of staff and location of marina

    pool was being redone

    10

  • Michael
      United States of America
    June 19, 2014

    Location, cleanliness and complementary beer and wine for and hour.

    We were charged a "resort fee" while the out door pool area was under construction. A little disappointed about that.

    8.3

  • Beverly
      United States of America
    June 17, 2014

    The location was great and the room was gorgeous

    No microwave

    9.2

  • Jerry
      United States of America
    June 14, 2014

    Location

    No newspaper

    7.5

  • Kevin
      United States of America
    June 14, 2014

    No amenities available. Beautiful location. Will b nice when construction is done.

    6.3

  • Lucretia
      Canada
    June 4, 2014

    The staff is very good. The room was a little small, but the patio made it oke.

    8.3

  • Anonymous
      United States of America
    May 27, 2014

    I like how they were trying to be creative with the activities they set for the day/night and acquaint the guests together. The entrance is very warm.

    The bathrooms in their rooms have water leaks. The sink in the table have cracks that may break anytime. The shower has no pressure. Parking is terrible. No complimentary breakfast.

    6.7

  • Rudy
      United States of America
    May 27, 2014

    There wasn't that much to like

    There wasn't a pool available restaurant available. The very first morning we were awaken by a fire alarm set off by construction we were never notified the hotel was under construction as a business owner I will not refer this hotel to any of my clients or never stay again

    2.9

  • Anonymous
      United States of America
    May 27, 2014

    View

    Bit noisy at times when people closed their doors

    6.7

  • Elmira
      United States of America
    May 27, 2014

    I liked the location

    The wifi was poor , there were construction going on

    6.3

  • James
      United States of America
    May 27, 2014

    The location was great.

    We were promised all kinds of benefits due to the construction. But they did a very poor job with holding up there side of the bargain. They bomb fire was only available one of the 3 nights promised. The patio was trashed from the last guest they had we were stuck cleaning it up. The daily made service missed a ton of stuff. They over charged my card. When we asked to have the manager call us....we have still no received one. Poor at best!!

    3.8

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