AKA Central Park  

the kitchen in the room.

The hotel is refurbishing. The noise in the corridors is awful. Also, everybody in the hotel likes to slam the doors, guests and staff. The noise from the street is also terrible. Take a room facing back!

Location, location, location. It was a great place, with everything very close by. Even though we had a small room with a stunning view of a brick wall (yes, really), we loved the fridge and microwave that allowed us a little more versatility than a standard hotel. A free laundry with washing powder provided was a real bonus. Staff were friendly and courteous. Loved the umbrellas that appeared for use when raining.

It was strange, and unnacceptable, not to have a safe in the room, so we had to take valuables out with us when housekeeping needed access. We stayed a week and the room was only cleaned once - would like to have had some toilet cleaner provided to do it ourselves. The cafe was a joke - we had paid to have breakfast included - what a waste. Staff were hopeless and coffee or juice were forgotten each day, and the food was cold and took a long time to arrive. The cafe opens at 7, which is quite late for a hotel, so our money was wasted on days we were on tours and had to be out early.

Room

Very well situated, extremely friendly staff, good and modern facilities

Excellent location- facing the famous Plaza hotel, two minute walk into central park and virtually on 5th Avenue by Fao Swartz toy shop, Tiffany and Abercrombie and Fitch. Times Square, Empire State, Rockerfella center, Grand Central, New York public library, Madison Square Garden and NH museum all in walking distance. Very pleasant and attentive staff. Large beautiful bedroom with huge bed, cable tv, dvd player, cd player, lovely bathroom with Molton brown toiletries and robes, useful kitchen area with microwave and coffee maker. Great gym. Business center free to use for all residents with DVDs to borrow, four apple computers with free Internet access and free printing. We will definitely be staying here again.

Great facilities

Aka Central Park had everything one needs for seamless travel. Location was beyond excellent!

This is minor, but I guess we were surprised that we couldn't charge the meals from ACafe to our room.

Loved the location, the cleanliness and the amenities!!! The business center was great! Loved that they provided a copy of the ny times.

The room was unbearably hot....I Couldn't adjust the thermostat. It was fine the first night but then for some reason started to blow hot air. We then turned it off but then room felt stagnant. Also, I would love some complimentary coffee to go with the machine....really miss a cup first thing in the morning. Wish they would give travelers a list of events happening in the city for the weekend or maybe a mini map of the city (you could put these in the business center).

Aka hotel is a calm place to relax. Rooms are very comfortable and cleaned. The batheroom is perfect. The manager was really flexible and helpfull.

There is not a restaurent in the hotel. The housekeeper made bed not correctely. You get difficult to cover your body with sheets. At the front desk, one lady was not kind. The café is small.

The location was great - right across the street from the Plaza! Cabbies had no trouble finding that. For a location like that the price should have been much higher... But it wasn'T. It was affordable! On top of that, the staff were so friendly and helpful I thought I must have been in another state. Very, very nice experience.

The room was hot and I couldn't get the fan to blow regular air. It was set to blow out heat. The best I could do was turn it off.

Location was great and the rooms were too

Pillows were poor quality ,lumpy and the lounge was not open twice when we went there I paid more than the others that werethere at the same time I was there .sales group

A perfect location in New York, and a confortable room with a small kitchen ( fridge, micro wave, ...).a quiet room, same if it was located on the street. Room with airdryer, iron and iron table, safe, and free wifi.

Water noise in the bathroom, and air conditionning(very dry air in the room).