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Kyoto Grand Hotel & Gardens
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When would you like to stay at the Kyoto Grand Hotel & Gardens?| Room type | Max | Rate |
|---|---|---|
| Deluxe King Room |
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Show prices |
| Deluxe Double Room |
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Show prices |
| Standard King Room |
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Show prices |
| Standard Double Room |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Garden, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Safety Deposit Box, Heating, Luggage Storage, Shops in Hotel, All Public and Private spaces non-smoking, Airconditioning.
Activities
Fitness Centre.
Services
Room Service, Business Centre, Laundry, Dry Cleaning, Barber/Beauty Shop, VIP Room Facilities, Ironing Service, Currency Exchange, Souvenirs/Gift Shop, Car Rental, Tour Desk, Fax/Photocopying, Ticket Service, ATM/Cash Machine on site.
Internet
Wireless internet is available in the entire hotel and costs USD 9.95 per 24 hours.
Guest Parking
Public parking is possible on site and costs USD 24.00 per day.
Private parking is possible on site and costs USD 30.00 per day.
Hotel Policies
Check-in
From 15:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
Up to two children under 12 years stay free of charge when using existing bedding.
All further older children or adults are charged USD 20.00 per night when using existing bedding.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are not allowed.
Accepted credit cards
American Express, Visa, Euro/Mastercard, JCB
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Kyoto Grand Hotel & Gardens.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
37
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
Solo traveller
Italy
December 9, 2009
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Just lovely! Everything was ok for me. The staff was great and helpful, above all Manolo from the front desk who was so kind and gave me the room I liked the most. I'll stay there again for sure if I go to la again. |
10 |
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Anonymous
Solo traveller
Italy
December 9, 2009
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One of the best hotel I've ever been to. Beautiful room with a lovely view on the gardens and on downtown, nice decorations all ver the hotel, polite staff. Will go back anytime. |
10 |
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Josh
With friends
Van Nuys,
United States of America
November 6, 2009
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We really the ambiance of the hotel. The room was very elegant and had a great view of downtown LA. |
10 |
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Che-chiu
Family with older children
Markham,
Canada
October 15, 2009
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The beds are comfotable, bedroom cleaning is efficent and proper. Fail to provide shuttle bus service as promised to the wedding iocation near the hotel. Wait for more than half an hour and we need to take a taxi! Time to attend the wedding has been delayed! Mistake was made on hotel billing. Extra $200 has been calculated, Luckily evidence ( the email confirmation )was provided and correction has been made. However, much time has been delayed and staffs manner were not helpful! Not a present stay! |
4 |
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Sherry
Family with older children
Edmonds,
United States of America
October 9, 2009
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the rooms were separated from the banquet facilities, so noise was minimized. their front desk system was not clearly demarcated, so cutting in line happened often; parking fees are high; elevators were slow |
6.5 |
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Nick
With friends
Keighley, West Yorks,
United Kingdom
October 1, 2009
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everything apart from loaction. location. And not having fox soccer channel in room |
8.5 |
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Anil
Family with young children
woodbridge NJ,
United States of America
September 9, 2009
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Proximity to places of interest No 24 hours room service |
6.5 |
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Abhinav
Young couple
Chicago,
United States of America
September 1, 2009
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Location was very close to the place I was visiting. I was given a really small room initially, with a bad view and a nosiy blower vent. After I complained, they gave me a different, really nice room. |
6.5 |
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William
Solo traveller
San Antonio,
United States of America
August 30, 2009
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They had charged me the correct amount for my personal parking but when I left, I let the attendent know that I was guest and after coming back home, they charged me a extr 30 dollars. I have lost all respect for this staff and will let everyone know. |
6 |
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Riccardo
Young couple
Naples,
Italy
August 27, 2009
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Very nice upscale hotel but with affordable rates. The two japanese restaurants inside are very good (the tokyo style grill one is a bit expensive). The gym could use some improvement... it was a bit small and six in the morning it was packed and I had to wait 20 minutes for the treadmill to be available. |
9.5 |
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Christina
Group
Athens,
Greece
August 24, 2009
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Rooms, spaces Restaurant, having to pay for parking |
7 |
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Anthony
Mature couple
Avon,
United States of America
August 12, 2009
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Location. Grounds. Refrigerator had to be repaired. Wakeup call errors. |
8 |
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Anonymous
Group
United Kingdom
August 7, 2009
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No pool, no sauna no jacuzzi, very rude security in the gardens, overpriced carparking Would not reccomend this to any one |
3.5 |
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Cesar
Group
rancho mirage,
United States of America
August 6, 2009
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it was a pleasant stay in the city while ata the kyoto grand parking was expensive in light of that one could park across the street for 1/3 the price if one were to be made aware of the option to dod so |
6 |
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Jack
Mature couple
del mar,
United States of America
May 22, 2009
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Appointments within the room were excellent especially the bed and sushi bar was gourmet perfect. Pillows were too thick. |
10 |
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Anonymous
Family with older children
United States of America
March 9, 2009
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Reasonable price. Very nice rooftop garden. Public areas pleasant and well kept. Comfortable beds. Small bathroom. Expensive parking ($26/day). |
7.5 |
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Anonymous
With friends
Switzerland
December 4, 2009
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Ausgezeichnete Lage, vor allem, wenn man die japanische Küche liebt, viele gute Restaurants in der Nähe. Grosse Zimmer, ausgezeichnetes Preis-Leistungsverhältnis, sehr gute Lage. |
10 |
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Flavio
Young couple
Belo Horizonte,
Brazil
December 3, 2009
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A Concierge do hotel pareceu, na verdade ser uma cambista. Ela se ofereceu me vender ingressos pelo dobro do preço de bilheteria! O hotel não oferece internet gratuita nos quartos, apesar de não mencionar isso no site. Tinha a disposição 3 computadores para todos os hóspedes. Se quisesse ter acesso do quarto teria que pagar US$ 10/dia. |
7 |
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Tatsu
Solo traveller
Beijing,
China
October 10, 2009
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フロントスタッフの対応が最悪。ボーイの人数も少なすぎ。あなたの会社のスタツフは同じエレベーターになっ- ても挨拶の一言もない。元ニューオータニとゆうことで泊まることにしたのだがもう二度と泊まりません。友人- 知人にもお勧めできない最悪なホテルでした。 |
4.5 |
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Anonymous
With friends
Germany
September 29, 2009
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Das unfähige Mitarbeiterpersonal, welches nicht in der Lage ist mit den Mitarbeitern zu kommunizieren und Besprochenes weiterzuleiten oder überhaupt die Gäste zu verstehen. |
2.5 |
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Alain
Family with young children
KAOLACK,
Senegal
September 24, 2009
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emplacement ideal deco super service un peu trop asiatique |
9 |
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Anonymous
Young couple
United States of America
September 10, 2009
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歯ブラシがない。 |
9 |
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Anonymous
Solo traveller
Japan
August 24, 2009
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日本語を話せるスタッフもいますので安心です。夜遅くなったときに、駐車場係りの方にお願いがありましたが- 、スタッフは日本語はなせる方が居られず・・しかし、お客様に日系の方や日本人が多く、結婚式でホテルに来- られた年配の男性に通訳していただきました。一人旅でしたから本当に安心です。また、近くに（歩いて1分）- 日本食スーパーがあり、何も持っていく必要はありません。お味噌汁もオカキもおすしもインスタントラーメン- ・うどん・焼きそばなんでもそろいますよ！ |
7.5 |
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Hendrik
Family with older children
belsele,
Belgium
August 23, 2009
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goede ligging, vlotte bereikbaarheid verwarring aan de desk : parking was inbegrepe in onze boeking maar reception was niet op de hoogte. Vervolgens heeft men ons de parking als 'extra' toegestaan (probleem dus opgelost) |
8.5 |
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Verzinet
Mature couple
ST MEDARD EN JALLES,
France
August 16, 2009
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Bien plaçé , confortable et agréable.A proximité des restaurants Japonais pour sortir diner. Happy hour le soir au bar. Pas de voiture de location disponible auprés du représentant local |
9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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