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1 South Franklin, Chicago Loop, Chicago, IL 60606, United States of America – Show map
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397 verified reviews
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La Quinta Inn & Suites Chicago Downtown's staff speaks: English
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Fitness Center, Hot Tub, Indoor Pool (all year)
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and costs USD 45 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, ATM on site, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
Up to two additional older children or adults are charged USD 10 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 396 reviews
Value for money
Show reviews from:
Featuring a rooftop pool encased by a glass ceiling, Essex Hotel Chicago also includes a terrace with city views and free Wi-Fi access. The hotel is 1 mile from the world famous Chicago Museum Campus....
Score from 29 reviews Very good
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Score from 594 reviews Very good
Off the banks of the Chicago River, this luxurious hotel is conveniently located within a 5 minute walk of the Magnificent Mile and Millennium Park.
Score from 1329 reviews Very good
In a modern high rise less than 2 miles from downtown Chicago and The Loop district, these apartments feature an indoor pool. Free Wi-Fi is available in all rooms.
Score from 243 reviews Wonderful
The rooms were comfortable and the location is really good, just a few blocks to the Christmas market and a short walk to Union Station. Staff are very friendly. The Keurig machine in the room was really appreciated.
The breakfast was ok, but the coffee was like water. The hotel should really make more of an effort to recycle and be more sustainable. Despite our best efforts our breakfast produced a whole bunch of plastic waste which was disappointing.
Heating system is difficult to adjust and very noisy
Price and convenience however I would prefer honesty over this
THE HOUSEKEEPERS AT THE DOWNTOWN CHICAGO LOCATION ARE STEALING FROM CUSTOMER…….. I am a LaQuinta Returns member. I have enjoyed all of my stays at LaQuinta. However, this was not the case with my last visit. I stayed at the LaQuinta Downtown Chicago location on 1 S Franklin. I left my Fitbit Charge in room 904. There was a black housekeeper with short hair who knocked on my door on Sunday morning apx 10:35. Your records indicate that I checked out apx 10:45. The housekeeper did enter the room and begin her duties as we left. I contacted the location and was advised to call back on Monday once the housekeepers were available. I called the following morning and was advised to contact them back in 2 hours. Upon contacting them back I was advised that my room had not been cleaned(Odd especially when the housekeeper entered the room upon my wife and I leaving) and that the housekeeping manager Cathy searched the room and found no such item. I work literally behind the hotel in the 230 W Monroe building and informed the front desk concierge that I would be there on my lunch. I spent half of my 1 hour lunch speaking with a Gary Platt who basically told me that there was noting that they could do and my best bet was to go fill out a police report. I posed the question : “How is it that this is your hotel and you cannot show any empathy nor gumption when it comes to resolving an customers issue?’ He then advised me to search for my Fitbit Charge via the GPS tool. I then requested that he review the security footage and that would show the personnel entering and leaving the room. In the last 3 months I have spent well over $800 in room stays. Clearly I like the facility and LaQuinta is a great chain that values its customers but this experience makes me wonder. There was no attempts top compensate me for my device that is very important to my health. The device tracks my calorie intake, my activity level and most of all my heart rate.
The location is great for the Amtrak train
The breakfast was inedible, oatmeal dry, eggs overcooked and the staff in dining area were rude and unpleasant.
The Jacuzzi and the pool are tiny. The pictures on the website show them much bigger. The odor of Chlorine could get you dizzy. During work week, they stop serving breakfast at 9:00, believe it 9:00. They still have plenty of food and there are a lot people who sill want to eat, but they start removing food containers, in a hurry too!! working faster than when they bring it. Why not end at 10:00 there are tourists as guests too.
the floor in our room was dirty and we had to get someone to come with a vaccuum
I am a bit critical after managing a hotel myself, but I found the staff to be prompt, friendly, and quite knowledgeable about the area. Excellent experience here!
Kindness of staff, location, & Noodles & Co. Room service.
Small-ish Jacuzzi. Only 2 people max.
The Hotel staff were very accommodating for our needs, we had a large group with two rooms and were able to get us close to one another. Staff was also very friendly
The downside is our shower would not warm up at all, the water was just too cold that we ended up having to use the sink to wash our hair.
Allowed us to check in early, which was very helpful as we had three young ones with us and luggage with no other options. Very courteous.
It was a great choice for a place to stay for our weekend trip. Great staff and clean rooms.
The hot tub could have been about 2 to 3 degrees cooler. 101 to 103 is best, and this may have been 105 or so. It actually felt like it was burning my skin getting in and I could not stay in long.
Free Wi-Fi is always a winner! The staff were excellent--very willing to help with everything. The hotel's location was great and it is one short block away from the train stop (the Washington/Wells location) which makes travel to and from Midway airport so easy! You can't beat the $3.00, one-way ride! As for safety, I like the fact that you cannot access any of the floors without using your room key card--I felt much safer. Also, believe it or not, I loved their thick, luxurious towels.
I have nothing negative to say!
Perfect location, friendly staff, clean, comfy, welcoming, wonderful breakfast
The location, staff, comfort of room and pet friendliness.
Our room was noisy and located by the breakfast room and furnace. Between the furnace noise and the staff making food for the guests it was hard to sleep.
Friendly staff; room was ready upon check-in; bed was very comfortable; breakfast included and great noon check out.
I really liked that I could cancel up to the day before because friends were canceling last minute and I felt reassured knowing I could do that!
The beds seemed really small. There was no refrigerator, which I'm fairly certain was not represented accurately on my reservation.
Noisy ventilation system without possibility to swhitch it off, noisy neighbours and stuff thought it was ok, because it was Saturday night.
Bed was great!
Sofa was too deep to sit comfortably
Pets can stay for free. Pet area for using the bathroom Free breakfast The location was great for bus tour Staff was friendly
Parking When we first arrived the first room that was given to us was dirty and not clean.
We were hosting an engagement party for our daughter one weekend, and the staff at La Quinta gave us a suite so we could take care of last minute details. They were terrific!
Kids staying in room next to us were very loud, kids were about 12 and no adult seen with them
No cell service in the room. Unable to make/receive calls
Close to the Micro Tek Training Facility.
The Hotel has no Safety Lockers Room to safely but the personal valuable things in it. They have just front desk safety box.
The staff was super friendly.
The hotel was way over priced! I have stayed there before for half the price.
My stepdaughter and I had an amazing experience in Chicago for the All Blacks v Eagles rugby. La Quinta staff were so friendly and helpful. We would stay there again in a heartbeat.