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936 Street Charles Avenue, New Orleans Central Business District, New Orleans, LA 70130, United States of America – Show map
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163 verified reviews
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The Hotel Modern New Orleans's staff speaks: French, Spanish, English
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Fitness Center, Bikes Available (free), Library
Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 30 per day.
Room Service, 24-Hour Front Desk, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
French, Spanish, English
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
Up to two older children or adults stay free of charge when using existing beds.
One additional older child or adult is charged USD 25 per night when using existing beds.
One older child or adult is charged USD 25 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 163 reviews
Value for money
Show reviews from:
Just steps from the French Quarter, this New Orleans hotel has free Wi-Fi in every room. A complimentary continental breakfast is provided each morning.
Score from 354 reviews Good
This New Orleans hotel is 2 miles from Harrah's Casino and features free Wi-Fi. A microwave and refrigerator are provided in every room at the Pontchartrain Hotel. A desk is also available.
Score from 289 reviews Very good
Harrah’s Casino and the French Quarter district are within a 5 minute walk of this New Orleans hotel. It offers on-site dining and free Wi-Fi.
Score from 1159 reviews Very good
This historic boutique hotel is located less than a mile from New Orleans’ vibrant French Quarter District.
Score from 412 reviews Excellent
Need more waiters
The stay was satisfaction
The room had a wet carpet odor.
We were two younger people trying to get into business, it's tough at times money wise -- the room was expensive and we had a 50$ hold. It's to be expected, but still kind of sucked. The rooms were small but had decent views, everything felt a little chlostrophobic.
Cute rooms, nice view, go see Miss Scarlett, she's a sweet and cute little bird, and the staff are pretty friendly and helpful.
The streetcar goes right past the hotel. The Kuerig coffee maker in the room. The price was right. If on a tight budget it is OK but for a little more money you can get better.
The room was small. We kept bumping into the bed frame that stuck out a little because it was so cramped. The location is too far from the French Quarter and other places like Harrah's and the river front. They had the Kuerig machine in the room but only had one k-cup and no sugar or creamers. We had to call twice before housekeeping brought us some.
Hotel staff were unfailingly helpful and very friendly, especially the front desk. Most Mardi Gras parades go right past the hotel. Easy walk to river and French Quarter
Bar/restaurant was uncomfortably cold. The menu was limited and quality of food disappointing. The bar staff were off-hand
The location was amazing! Conveniently located to nearly all the places to visit while in New Orleans.
The concierge was no as welcoming. They were not accommodating to our needs. Check-in should've been quick and easy, but it too very long to set up our rooms.
The great thing about this hotel is it's in the center of everything. You got the French Quarters on one side and Bourbon Street on the other (both a few blocks). I was greeted by the morning staff which was really helpful and pleasant. The charm that the hotel brings is our room as well as the hallway had books (which I started reading) and the hotel mascot which is a lovely exotic bird.
The bed was sooo very comfortable
Not having a ice machine freely available
The location is perfect, right on the trolley line, convenient to the Garden District and to the French Quarter.
Valet parking is $30 per night (I know that is standard cost) but parking garage 2 blocks away was only $10 for the weekend.
Located neat street cars, walking distance to many museums and great restaurants. Friendly staff.
The room was too small for the price.
Restaurant food OK
Rip-off price - charged over $100 more than the going rate. 1st room given was like a 3rd class hotel room, 2nd room "upgrade" just adequate.
Very Nice people, hotel is super clean and cosy. Room is very good provide of things and good quality. This is for too much better than others in town at same o high price. Location is good not the best but, you can take the trolley in the corner to go everywhere and no driving, French quarter is hard to park, and if you like to walk is short distance to main avenue canal. Loved I want used this hotel ever
Humm no, I like everything
Let me begin with the check in during am and early afternoon was great . Deposit of 50 bucks on card required but not me tioned. Room small but cozy nice bathroom. We recieved complmeentry drinks for our honey moon which was great. Easy check in . Parking is 30 dollars however you can park on street right around hotel for free!
Don't try to order out because the rude obnoxious desk clerk will not make change or stay at the desk and no sign or bell people waited 49 min before acknowledged 4 people ordered out but no staff to ring rooms so all of waiting dowm stairs for hour for food. 7 am wake up call by housekeeping twice who had wrong room so they woke up whole floor also I don't need a reminder to check out . The 10 am house keeper cracked an attitude when I opened the door even though I didn't have to check out for an hour. Rude!!!! When I went to complain the manager says well I'm sorry hope you can sleep on the road. I would never stay here again had a better sTay at motel six! What a joke
Location was central to the art and museum district
Overpriced for the minimal amenities and size of room
I liked the look and feel inside. It was like I was in a different country. The room was clean.
I didn't like the extremely small room. If you weren't in the bed, then you have no other reason to be in this room. Couldn't even walk around. Didn't like not being informed about the wedding reception with the extremely loud music that went on for hours. Didn't like how they didn't inform me that there would be a $50/day incidentals charge (you get it back but dang can you warn me before I give you my card). Definitely didn't like the $20 parking per day... not completely their fault i assume, but why not have your own parking lot?!
Good location if you are "ok" with a ten minute walk to the nearby craziness. Great proximity to the Super Dome! I always prefer to try boutique hotels over large chains. This hotel was small and quaint, nice staff and a cute bar/restaurant however I didn't try it. The rooms were comfortable and had some charm but nothing really special about them. Great hot water!!!
Our room didn't get cleaned one day because they came at 8:00 a.m. while we were still in bed. Never came back after that to clean the room.
couldn't find a thing wrong.
Staff very helpful and friendly
Great location, you can walk to the French quarter( it's a fair walk though) or catch the tram. Great staff, nearby parking.
Location Front desk staff
Size of Room Housekeeping staff
The service was excellent. The staff were very helpful and friendly. The room was relaxing and comfortable with ample space in the bathroom. The hotel is located near the tram stop and a number of museums are easily accessible. I had a really pleasant stay and would stay there again when I am in New Orleans.
Cleanliness was my biggest issue with my stay. Repeated received dirty stained bathroom towels from housekeeping, food toenail clippings on the floor from previous guests, and my co-worker received stained bedsheets. Unacceptable for the room rates they charged us - $349/night!
no vending machines, no ice machines, parking excessively expensive; staff not friendly; had to ask repeatedly for coffee and extra towels; housekeeping didnt come on at least 2 of the days that we requested it. location to attractions poor
the staff was extremely nice extremely helpful! Couldn't have asked for a better place to stay
everything was perfect
convenient. staff helpful.
double room small. no comfy chair
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