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Newest reviews for Le Pavillon Hotel

  • Rodney
      United States of America
    September 2, 2014

    The Luxury Look, The Workers are genuine. Easy access to all over New Orleans

    had a problem getting A/C just right but may have been me lol

    9.6

  • Pilar
      United States of America
    September 2, 2014

    Location, decoration

    corredor floor smells

    7.5

  • Alberto
      United States of America
    September 2, 2014

    Staff and service

    Bed was not great

    8.8

  • Anonymous
      United States of America
    September 2, 2014

    Front desk staff was terrific, roof top pool was beautiful

    Valet service was horrible, rooms are dated

    6.3

  • Stacy
      United States of America
    September 2, 2014

    I placed that it was our sons 9th birthday, we came back from the Insecterium to a fresh delish chocolate birthday cake! How thoughtful! Made my sons day

    10

  • Anita
      United States of America
    September 1, 2014

    Everyone was helpful , and friendly. Got a great room rate. Loved the peanut butter and jelly sandwiches at night which was a unique treat. A good location.

    Room rates are not always as great as the one we got for a Thursday night.

    9.6

  • Erin
      United States of America
    August 31, 2014

    The staff above and beyond! Everything excellent.

    10

  • Elizabeth
      United States of America
    August 31, 2014

    The help the concierge was in setting up special services for me.

    How loud it was in the morning from doors slamming to vacuuming the hallway.

    8.8

  • Robert
      United Kingdom
    August 31, 2014

    Great service, excellent restaurant

    Lift often broken down and very slow

    7.9

  • Renell
      United States of America
    August 30, 2014

    I loved everything about our stay the pool,the service,it just was a overall great experience

    10

  • Anonymous
      United States of America
    August 9, 2014

    The grand entrance and lobby

    9.6

  • Anonymous
      United States of America
    August 6, 2014

    Decor of hotel was nice. The bed was really comfortable. The staff was very friendly and accommodating. They even surprised us with a bottle of champagne and strawberries since they knew it was our anniversary. Rooftop Pool and hot tub area was nice for relaxing. You can order drinks and have them brought up. Overall, great weekend.

    Elevators need some attention, slow and they were briefly out of order. Had to use the service elevator. Some of the banquet room guests were loud waiting on the elevator. Recommend a room away from elevators. The longer they waited for the slow elevators the louder they got.

    8.3

  • Gregory
      United States of America
    August 6, 2014

    The staff is amongst the finest you will ever experience; they all take pride in what they do and how they treat their guests. The property is well maintained and the rooms were immaculate. The bed was so comfortable, we overslept every morning!

    10

  • Anonymous
      United States of America
    August 5, 2014

    Got to love the PB&J tradition. Pam at the lobby bar was the only staff member at the hotel that stands out and I was expecting all staff members to be as friendly as she was.

    The chairs at the pool need to be replaced they are uncomfortable and falling apart. I had no idea that coffee was complimentary in the lobby until I was checking out. The beds were lumpy not bad but not the best. One of the two elevators were out of order making the wait long.

    7.5

  • Linda
      United States of America
    August 1, 2014

    It may have been an old building but very clean and well kept. Staff was extremely helpful and friendly. Great central location.

    Nothing!

    10

  • Anonymous
      United States of America
    August 1, 2014

    Almost everything

    No coffee in the room..

    9.6

  • Estella
      United States of America
    July 31, 2014

    comfy bed, peanut butter and jelly sandwiches and cookies, excellent location, helpful doorman

    the restaurant is a little overpriced

    9.6

  • Rachel
      United States of America
    July 29, 2014

    The beds were incredibly comfortable. Great location! Even though they did not have our reservation, the front desk staff was very nice.

    They did not have the room/bed style I had reserved. There was mold in our shower (skillfully masked on black tile). The cleaning staff was still IN MY ROOM when I had been given the keys and went up to enter after check in. The luxurious robes hanging in my closet were wet (poor drying or not changed out from previous guests?). When I mentioned this to the cleaning staff (who was still in my room upon arrival) I was fussed at for acting as if the ones I had were not sufficient (I was sure to be very polite and courteous. I understand that oversights can happen). Still, the response was rude and unacceptable. When I got there, the valet did not come to my car. None of the 4 bell boys in the lobby offered to help with my multiple bags (I had arrived alone). For such a historic hotel with a rich history in the city and for what I paid, I expected much better service.

    5.4

  • Shemeka
      United States of America
    July 23, 2014

    This place was beautiful and a amazing staff.

    The elevator was broken and we stayed on the ninth floor. I wished the served a better more economical choice for breakfast. The $20 buffet was a bit much.

    8.8

  • Chanel
      United States of America
    July 22, 2014

    I love that our room was upgraded to a double suite for our one year Anniversary!!!! The Champagne, Strawberries & card was a nice touch!!!! I love this hotel!!!!

    The only problem was the wait for the elevator.

    9.2

  • Lionel
      United States of America
    July 22, 2014

    The hotel is beautiful.

    10

  • Bruce
      United States of America
    July 21, 2014

    It was a very nice place to stay.

    One elevator was broken during the whole weekend. That caused long waits for it. The Downtown parking is pricey. However it was handled well to get your vehicle when you requested it.

    9.6

  • Anonymous
      United States of America
    July 19, 2014

    Everything was Great! Specially Customer Service and room service! Snack Food , Fine Dinning and all dinning help was above expectations and your manage certainly reflects onto your people!

    Shower door gasket leaked water on floor and called for extra towells to clean up water. Bathroom faucet needs new areator...sprays very hard and splashes sink water all over your new freshly steamed clothes and cause water spots! Bathroom vent vibrated so hard when on, it seemed to rattle the walls! Elevators were very slow and caused extended waits or over -crowding because many people wanted on after waiting so long! Only one elevator was working, the second elevator was broke. Nobody said anything to us but there was a 3rd elevator being shared with employees and the swimming pool, & exercise areas on the roof-top floors.

    10

  • Karol
      United States of America
    July 15, 2014

    Most everything!

    Wished there had been a coffee pot in room

    8.8

  • Pamela
      United States of America
    July 13, 2014

    Service, service, service....this place is EXCELLENT! No need to say more!

    10

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