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140 North Street , Buffalo, NY 14201, United States of America – Show map
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157 verified reviews
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Lenox Hotel and Suites's staff speaks: Spanish, English
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Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
WiFi is available in public areas and is free of charge.
WiFi is available in some hotel rooms and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Elevator, Heating, Air Conditioning
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 17 years stays free of charge when using existing beds.
One additional older child or adult is charged USD 10 per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 157 reviews
Value for money
Show reviews from:
The hotel is your ideal starting point for exploring western New York State, with access to over 200 stores, shops, theaters and restaurants directly next door at Walden Galleria.
Score from 485 reviews Good
Across the street from the University at Buffalo South Campus, this motel has cable TV and free Wi-Fi access in all rooms. A continental breakfast is offered to all guests.
Score from 207 reviews Good
This hotel is in downtown Buffalo and is 9 miles from the Buffalo Niagara International Airport. Suites include a living room and two 37-inch wide-screen TVs.
Score from 160 reviews Excellent
The Comfort Inn Fort Erie hotel is conveniently located near the Peace Bridge to Buffalo, N.Y., as well as Fort Erie Race Track and Old Fort Erie.
Score from 60 reviews Very good
Very friendly staff. Beautiful lobby. Within walking distance to restaurants and shops. Great bar and grill at hotel.
Carpet had large stain. Room was very warm and we could not close the heating vent. The mattress was too soft.
Location, Friendliness of Staff, Value for Money
Very welcoming and accommodating staff. Molly was delightful and even changed us to a new room to make us more comfortable.
lack of tea/coffee making facilities in the room, however the staff offered us a brand new coffee maker for our use.
location was fabulous, landscaping & building front nicely done, lobby nicely renovated, given the age of the building, a good try was made for room renovation but...
dated room & furniture, broken chair, bath sink had so little room to set anything down that had to use toilet seat lid, suggest shelves under sink with perhaps fabric cover to floor, sliding closet door needs replacement
Location and very helpful staff
Took days to fix the fridge in our room.
Beautiful old taps in the bathroom
very nice staff, location great, parking bonus, good price
room dated from 50s air con wonky mattress little spongy bathroom old old carpet
The location in Allentown is very good, some distance to downtown but walkable
The beds were awfully soft and saggy. We didn´t get an additional bed for a third traveller,the beds look huge on the pictures but they aren´t Building definitely needs cosmetic!!!
Convenient to restaurant onsite and close to nightlife.
Large room, nice location, great restaurant
The place is quite old
Location, Staff were well informed and helpful with requests. If you like historic hotels this is a great place.
I have allergies to many products and greatly appreciated the accommodation of my request for a “fragrance-free” room. The staff assured me that their would be no chemical "air- fresheners" used in the room that was prepared for my late evening arrival. It was wonderful to enjoy a migraine-free weekend while I was in town for a special family event. The charm and comfort of this historic hotel made for a lovely home-away-from-home. You and your staff are friendly and helpful people who exemplify the true meaning of “hospitality.” Sincerely yours, Lisa Nelson Santa Maria, California
It would be nice to have the grill open a bit earlier in the day, even though there are plenty of alternatives close by, the convenience of this would be an additional plus.
Front desk person and on duty manager excellent upon arrival. Location quiet and very handy to our needs. Arrived too late to experience the on site restaurant but it appeared very inviting.
Parking very tight when the location is fully booked.
Quiet rooms. Nice view.
Loud beds. Lack of utensils for food.
Room was incredibly clean, enough space to be comfortable, everything worked very well. Staff was friendly and very efficient Rate was good given comparable options in the area
Let me start by saying I came for the NYS bar exam, so maybe I was a little more sentence to the positive and negatives than your average guest. The staff were extremely knowledgable, polite, and helpful. If you can keep the people you had there, keep them.
The bed sheets were a little rough. By no means am I use use to the finer things in life like Egyptian cotton sheets, but you could tell they were a little worn out. The only other complaint I have was that there was no gym on the facility.
We were delighted with the Lenox and with our room, esp. the vintage bathroom that featured a shower with a spectacular view. Our end-of-hall corner room had views of the downtown and the lovely Elmwood neighbourhood, and even the river. It was large, clean, quiet, comfy, and had amenities we didn't even use. The small fridge was esp. handy for storing our leftovers from dinner out. We were perfectly located for the Garden Walk event and walked everywhere, leaving our cars in the free off-street lot all weekend. Staff were extremely welcoming and helpful, allowing us to stay parked and leave our luggage in their storage for several hours post–check-out so we could enjoy a leisurely brunch and a few more gardens. A gem of a find that we won't hesitate to return to!
Any small issues were well beyond the control of the hotel: the neighbours' backyard party; the windy night that made the door rattle slightly; the lack of signs on the street out front, which led to a parking ticket. The hallways and room-numbering are both a bit Byzantine, but that only adds to the feeling of adventure and discovery! At one point the elevator seemed to balk at going anywhere, but performed perfectly every other time. Nothing of note, really.
I would not recommend this hotel. It needs renovated and some features need to be added, like the option for breakfast. The Grill downstairs gave me out-of-date beers on both occasions I visited (for a popular beer). Maybe they should call Ramsey for his hotel TV show!
- some staff not very motivated to help - spider in lift - bathrooms not clean enough - light comes through bottom of old doors, as there is a gap - can hear noisy neighbors during the night - all furniture old and dirty - no clothes hangers in wardrobe
I don't reccomend staying here. It is old and dirty, you can hear everything from the corridor and from other rooms. Also there is no breakfast option. In the grill downstairs I got out of date beers both times (a standard American beer, nothing special). Also people are always coming in and out with dogs which is a bit strange.
- rooms not cleaned well - spider in lift - light comes through door as it's old style - no breakfast option - old and dirty furniture
Not a thing. Missed a coffee maker in room which was strange as there was a fridge and a microwave. The person at front desk made coffee very willingly as we are very early risers:)
Rooms were clean. Staff was helpful and friendly. Ample free parking. Fantastic restaurant.
The Lenox is a combination of housing and hotel. We noticed a variety of cooking, smoking, and other various smells on our floor. But our room itself was fine (and non-smoking).
Nice location. Clean room. Comfortable beds. Older building with nice character.
Went on a weekend when availability in Buffalo was limited for some reason. This may have upped the price but it did Seem a little high for the amenities provided. No coffee in room (if you provide a fridge and a microwave then no coffee maker or kettle seems a little strange). No breakfast served in Hotel
Helpful staff, great views of city
Bathrooms/shower too small, very outdated, not classy historic, just out dated
That it is right near my family
The condition of the room.
The staff and location were great and the people were very friendly - quite the colorful cast of characters passes through.
Overall, the hotel is a little rundown and dingy and could certainly use some updating. We had trouble with our TV, which the staff was unable to fix. The offered to move us to a new room, but it wasn't such a big deal. Overall, I would stay here again.
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