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Newest reviews for Library Hotel

  • John
      Gibraltar
    August 26, 2014

    Cheese and wine reception for guests, cracking bagels for breakfast, genuinely friendly staff (at the desk, door boy and reception room staff), perfect location, jazz radio in the room,

    conservatory was under renovation work so we couldn't check it out and Wi-Fi signal was weak in the bedroom (probably a blessing in disguise though!)...

    9.6

  • Sian
      United States of America
    August 19, 2014

    Central location, comfort, character, breakfast, cheese and wine in the early evenings. It could not have been better!

    10

  • Barbara
      United States of America
    August 3, 2014

    All staff were welcoming, friendly, & anxious to please. My petite room was beautifully appointed & perfect for just the one of me. The public rooms were also beautiful, large and comfortable. The continental breakfast and evening wine reception were generous in offerings and hours of service.

    There was nothing I didn't like about The Library Hotel!

    9.6

  • Nancy
      United States of America
    July 25, 2014

    I love this hotel. Very attentive staff! Kind and helpful. Long stem roses in my room for my birthday! It's a grown-up hotel where your needs and wants are taken care of.

    That I had to leave.

    10

  • Deborah
      United Kingdom
    July 24, 2014

    We liked the personal service we received. All the staff were exceptional. The hospitality on the 2nd floor was excellent. The buffet breakfast, complimentary cheese & wine aswell as fruit, tea and coffee throughout the day were a real bonus. Great that wifi & a selection of free DVDs were also included.

    Our room on the 5th floor was especially noisy from the street traffic and we had to wear earplugs. These were readily available from the front desk suggesting the noise level can be a problem. Our junior suite was nice but a little cosy when the sofa bed was out for our son. We put it away after breakfast each morning to create more space but came back to the hotel about 3pm each day only to find it out again which made the room very cramped. Finally the rooftop garden was gorgeous and the main reason we picked the Library hotel. However out of two of our four nights stay and one whole day this area was out of bounds as it was booked for private parties which was a real disappointment. Also it was a real pity the complimentary hospitality was situated inside on the 2nd floor as it would have been much nicer if the cheese and wine was relocated to the rooftop space where the ambience and views could be enjoyed.

    7.5

  • Graeme
      Australia
    July 23, 2014

    Everything. The location is excellent,the staff are friendly and efficient always willing to help. The afternoon wine and cheese that they offer caps off a day of touring the big apple. We will certainly stay there again and have no hesitation in recomending this hotel.

    I didn't like the fact we had to leave.

    10

  • Patricia
      United States of America
    July 19, 2014

    Loved the location -- away from the madness, but close enough to everything. The room was cozy and comfortable and felt like home. Staff was great.

    The elevators were down a couple of times, but didn't pose a great inconvenience. Breakfast area is cramped.

    8.8

  • Robina
      Canada
    July 18, 2014

    Book themes- would be nice to choose what area you stay in

    High prices

    9.6

  • Mansour
      Saudi Arabia
    July 16, 2014

    The receptionists were so nice and helpful.

    The rooms are very small.

    8.8

  • Pauline
      Netherlands
    July 13, 2014

    Very helpful and friendly frontoffice staff, free breakfast and afternoon snacks, quirky library decorations (theme rooms)

    Elevators are a real bottleneck, wifi in room unreliable, roof terrace and service unremarkable, rooms smallish

    7.9

  • Barbara
      United States of America
    July 8, 2014

    Staff, location, and the 24 hour breakfast room with snacks...the 14th floor bar and terrace are delightful. The bed linens are good.

    noise from the elevator dinging, small room, work going on in adjacent room one day, one elevator out of service for one or two days, and the hallway noise...

    7.5

  • James
      United States of America
    July 1, 2014

    Terrific midtown location 24-hour free snacks+coffee Staff extremely friendly and helpful

    9.6

  • Beverley
      Australia
    June 21, 2014

    It was wonderful to have two sitting areas when not wanting to be in my room. The rooftop area had comfy lounges to provide quiet time after being out and about and the breakfast/evening reception room always had a welcome cop of tea available. My mattress was a bit firm but a topper was provided very quickly after being requested. I enjoyed two dinners at the attached restaurant which were delicious. Having a safe, welcoming base to return to at any time was a great advantage. Breakfast and evening drinks and nibbles were plentiful, generous and fresh. Proximity to Grand Central and the subway was fantastic but I walked most places ... walk on the right hand side of the footpath! The staff is perfect and to be congratulated!

    Leaving!

    9.6

  • Anthony
      Australia
    June 16, 2014

    The roof top bar was perfect for a relaxing glass of wine after an exhausting day sight seeing. Felt like an oasis in the middle of the city. The Bell Boy was fabulous and very helpful.

    9.2

  • Michael
      Switzerland
    June 11, 2014

    Location, friendliness of the staff, Wine and cheese reception, breakfast, DVD rental, the entire concept of the hotel

    no reason to complain whatsoever

    9.6

  • Anonymous
      Switzerland
    June 10, 2014

    Position is excellent, the room was very clean with good service. I would come back in this hotel if I will visit again New York.

    The breakfast service can be improved by adding for example some hot food or as well for example ham, cheese and so on. At the moment there is not much choice..

    9.2

  • Gil
      Brazil
    June 3, 2014

    Complimentary breakfast Staff service

    Rooms a bit small. TV smaller than my computer monitor

    7.5

  • Anonymous
      Hong Kong
    May 31, 2014

    Great location just near Grand Central Station and easy walking to Times Square

    Wifi was not consistant in the rooms

    10

  • Jacqueline
      France
    May 21, 2014

    Beautiful location with Grand Central station (for the underground) and Bryant Park (for the cafés) just round the corner, lots of shopping possibilities nearby, a few blocks from Central Park which was great for our morning jogging. The hotel is beautiful, beds are top comfort, and the personnel is lovely and helpful. An inspiring place where we have already been twice and will certainly come back.

    9.6

  • Marc
      Austria
    May 19, 2014

    Very friendly and helpful staff, everyone was eager to make us feel welcome and at home - especially Tim, the Front Office Manager. As already stated by other reviewers, the location is near perfect for a city trip focusing on sightseeing and shopping. The hotel itself is neat and clean, our room was spacious, lovely decorated and the bed was comfortable and cozy. And it were the small things that made our stay at the Library special, e.g.: complimentary bottle of Italian prosecco and Belgian chocolate coming along with a personal welcome letter in the room when we arrived; two complimentary bottles of water twice a day; free coffee, tea, water, cookies, pastries, and fresh fruit available all day long at the breakfast room; delicious fresh sliced fruit salad at breakfast each day; complimentary wine and cheese every evening... For us, everything was just perfect.

    10

  • Anonymous
      United Kingdom
    May 8, 2014

    Comfortable unpretentious hotel with very helpful staff.

    9.6

  • Anonymous
      United Kingdom
    April 29, 2014

    Great staff - really friendly and helpful. Fantastic location. Thank you for a lovely stay!

    Nothing not to like.

    9.6

  • Dympna
      United Kingdom
    April 9, 2014

    Location was perfect for city sightseeing and shopping. Staff were very courteous and helpful at all times. The hotel is beautiful with every detail well though out and designed. It is sparklingly clean and extremely comfortable. I would certainly recommend this hotel to others.

    10

  • Anonymous
      Singapore
    April 2, 2014

    The proximity to the subway. The decor and furnishings. Well maintained and clean facilities. Friendly, efficient staff.

    9.6

  • Ileana
      Puerto Rico
    March 5, 2014

    Location was excellent! We walked to Times Square, Lincoln Center, Rockefeller Center and other NY sites. Breakfast in the reading room was excellent and the staff is very friendly and professional. Definitely, we will stay again at The Library Hotel.

    10

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