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Le Pavillon Hotel

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Drury Inn & Suites New Orleans

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Newest reviews for Loews New Orleans

  • Michael
      United States of America
    August 31, 2014

    Coffee in room. Iron & board were good. Quiet. Did not hear a thing. Most features worked good, except-

    Toilet stopped up once. Coffee maker instructions were hidden. Phone had to be fixed. Wi-Fi kept needing to be re-initiated. Wi-fi was slow, or ignorant.

    8.8

  • Amanda
      United States of America
    August 28, 2014

    Quite comfortable great views prefect location

    10

  • Sondra
      United States of America
    July 29, 2014

    The location was excellent. The staff was kind and courteous. The rooms were clean and spacious. The cost was reasonable.

    Our car was returned to us from the hotel parking with numerous obvious scratches on the paint on both sides. It appeared to be from door dings which must have occurred in hotel parking. I am not exaggerating on "numerous". That was the only thing that put a damper on our stay.

    10

  • Trenise
      United States of America
    July 22, 2014

    I enjoyed the staff and how friendly everyone was

    Nothing

    9.2

  • Anonymous
      United States of America
    June 19, 2014

    location, room view, and spaciousness, quick elavators, location of ice machines, the overall looks, were excellent. the room condiments were nice.

    didn't no about parking, or fees before booking, expensive per night, but we managed. no microwave and had to pay if we needed the refrigerator. Because of the price we paid for the 3 nights, I feel it should have included whether we used it or not.

    8.8

  • William
      United States of America
    June 9, 2014

    location and staff

    no dislikes

    10

  • Ralph
      United States of America
    June 8, 2014

    Location , friendly staff, restaurant and lounge

    Housekeeping did a poor job did not replace used cups, glasses, and towels

    8.3

  • Leslie
      United States of America
    June 3, 2014

    Location

    Room itself smelled of damp carpet, many hard water calcium lime stains in bathroom, build-up along base and floor boards; the price rates were misleading...booking dot com said $ 118.00 per night before taxes and parking but I paid just under $300.00 per night or $900 total for 3 nights.

    5.8

  • Anonymous
      Canada
    June 1, 2014

    Location Front desk personnel and concierge Spacious room

    Wi-Fi not consistent in room (on and off) most of the time.

    7.5

  • Tysman
      United States of America
    May 27, 2014

    Beautiful hotel, enjoyed the bar in the lobby. Very friendly staff greeting you.

    Had to go ask if our room was ready at 4pm check in. When you are paying $400 a night, this shouldn't ever be an issue.

    10

  • Lauren
      United States of America
    May 27, 2014

    I enjoyed the stay, perfect spot to hit the boardwalk or catch the street car one block over. We love the city and come all the time and stay at a different location every time. This one is a little more high end style but to the everyday Joe it was a treat and we loved the view from our room on the 17th floor!

    No mini frig for cold drinks and there is a welcome basket full of goodies but don't you dare touch! It comes with a hefty price tag! Wifi was an issue too, hard to access and then they want you to pay for more access to stream Netflix or large documents

    8.8

  • Ashley
      United States of America
    May 27, 2014

    Leaving

    We were celebrating our honeymoon and when we got there to check in they sold our room to someone else. We were told the only room to go to was 2 queen beds. We were even given 2 complimentary drinks (to make the situation better) that we couldn't really use because the bar was closing at the time we arrived. We even called on the way down to check to see if our room was available and was told yes. Never again!!

    5.8

  • Paulo
      Brazil
    May 21, 2014

    The staff is great, very kind on any consideration. The room service is also great, but the prices for food or services are expensive.

    My room did not have hot shower and eventhough I complained about it on the reception three times, nobody solved the problem. So, rest assured you get a fully operational room when you first arrive and ask for a change if there's any problem.

    8.3

  • Lloyd
      United States of America
    May 18, 2014

    Excellent bell captain porters

    Beds not very comfortable

    7.9

  • Claude
      United Arab Emirates
    May 13, 2014

    James is the best "Concierge" we have known in all our travels !! He really was more than a good advisor - he was living his advices !!

    Nothing to say really !!

    9.2

  • Jordan
      United States of America
    March 20, 2014

    Location, value,peace and quiet

    really, everything was great

    8.8

  • Edward
      United States of America
    January 29, 2014

    Chech in took 4 hours . UGE

    6.7

  • Manuel
      Paraguay
    January 27, 2014

    Location, staff helpful and very polite, internet access seamless, restaurant the food very good.

    10

  • Lucy
      United States of America
    January 7, 2014

    Love the staff, many who have been there for years. Beautiful and updated rooms and comfortable bedding. Upscale bar and restaurant though not overpriced. Great location. Overall a wonderful property!

    If I had to find something, it would be a bar issue. When the bar is very busy, it would be helpful to have additional staff in the lobby to take bar orders.

    10

  • Enrique
      Mexico
    January 5, 2014

    The size of rooms and comfortable bedfs

    Charging the internet service to guest

    9.6

  • Katherine
      United States of America
    December 31, 2013

    I appreciate getting the room with the river view that I requested. the room was very nice & the bed very comfortable. the location is awesome

    nothing

    10

  • James
      United States of America
    December 9, 2013

    At arrival the door man and bell staff were very friendly. The rooms are large and beds very comfortable with soft linens. Bathroom has a GREAT separate shower with large tub very nice. We loved our stay at The Loews New Orleans and will definitely return.It was a wonderful time.

    10

  • Anonymous
      United States of America
    December 3, 2013

    The bed were comfortable. The staff from beginning to end were great and helpful to make our visit enjoyable. We were a party of 12 ages range from 67yrs- 3 yrs old. It was close to French quarter n river shops about 3 blocks away and casino was across the street.

    Our first night we had loud neighbors but the hotel staff handled it well and we had no other issue.

    9.2

  • Gerald
      United States of America
    November 5, 2013

    Everything

    The bath tub would not hold water

    10

  • Anonymous
      United States of America
    October 19, 2013

    Everyone was so friendly, looked me straight in the eyes, seemed proud to show off their city via Loew's

    10

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