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300 Poydras Street, New Orleans Central Business District, New Orleans, LA 70130 – Show map
Excellent location – rated 9.4/10! (score from 68 reviews)
Rated by guests after their stay at Loews New Orleans.
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68 verified reviews
We speak your language
Loews New Orleans's staff speak: French, Spanish, English
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Golf Course (within 2 miles), Sauna, Fitness Center, Spa, Massage, Indoor Pool
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 34 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Shared Lounge/TV Area, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
French, Spanish, English
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 16 years stays free of charge when using existing beds.
Free! Any additional older children or adults stay free of charge when using existing beds.
Cribs are not available.
Extra beds are not available.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Loews New Orleans accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 68 reviews
Value for money
Show reviews from:
This New Orleans hotel is 2 miles from Harrah's Casino and features free Wi-Fi. A microwave and refrigerator are provided in every room at the Pontchartrain Hotel. A desk is also available.
Score from 213 reviews Very good
The Mercedes-Benz Superdome is a 13 minute walk from this historic, elegant Le Pavillon Hotel in the French Quarter.
Score from 234 reviews Wonderful
Right on the river in New Orleans, this contemporary hotel offers state-of-the-art facilities and fine dining, just steps from the Riverwalk Marketplace, which features over 140 shops and restaurants....
Score from 320 reviews Excellent
Only 1 mile from the New Orleans French Quarter, this hotel features an outdoor swimming pool and a whirlpool. Free Wi-Fi is also included.
Score from 80 reviews Wonderful
Coffee in room. Iron & board were good. Quiet. Did not hear a thing. Most features worked good, except-
Toilet stopped up once. Coffee maker instructions were hidden. Phone had to be fixed. Wi-Fi kept needing to be re-initiated. Wi-fi was slow, or ignorant.
Quite comfortable great views prefect location
The location was excellent. The staff was kind and courteous. The rooms were clean and spacious. The cost was reasonable.
Our car was returned to us from the hotel parking with numerous obvious scratches on the paint on both sides. It appeared to be from door dings which must have occurred in hotel parking. I am not exaggerating on "numerous". That was the only thing that put a damper on our stay.
I enjoyed the staff and how friendly everyone was
location, room view, and spaciousness, quick elavators, location of ice machines, the overall looks, were excellent. the room condiments were nice.
didn't no about parking, or fees before booking, expensive per night, but we managed. no microwave and had to pay if we needed the refrigerator. Because of the price we paid for the 3 nights, I feel it should have included whether we used it or not.
location and staff
Location , friendly staff, restaurant and lounge
Housekeeping did a poor job did not replace used cups, glasses, and towels
Room itself smelled of damp carpet, many hard water calcium lime stains in bathroom, build-up along base and floor boards; the price rates were misleading...booking dot com said $ 118.00 per night before taxes and parking but I paid just under $300.00 per night or $900 total for 3 nights.
Location Front desk personnel and concierge Spacious room
Wi-Fi not consistent in room (on and off) most of the time.
Beautiful hotel, enjoyed the bar in the lobby. Very friendly staff greeting you.
Had to go ask if our room was ready at 4pm check in. When you are paying $400 a night, this shouldn't ever be an issue.
I enjoyed the stay, perfect spot to hit the boardwalk or catch the street car one block over. We love the city and come all the time and stay at a different location every time. This one is a little more high end style but to the everyday Joe it was a treat and we loved the view from our room on the 17th floor!
No mini frig for cold drinks and there is a welcome basket full of goodies but don't you dare touch! It comes with a hefty price tag! Wifi was an issue too, hard to access and then they want you to pay for more access to stream Netflix or large documents
We were celebrating our honeymoon and when we got there to check in they sold our room to someone else. We were told the only room to go to was 2 queen beds. We were even given 2 complimentary drinks (to make the situation better) that we couldn't really use because the bar was closing at the time we arrived. We even called on the way down to check to see if our room was available and was told yes. Never again!!
The staff is great, very kind on any consideration. The room service is also great, but the prices for food or services are expensive.
My room did not have hot shower and eventhough I complained about it on the reception three times, nobody solved the problem. So, rest assured you get a fully operational room when you first arrive and ask for a change if there's any problem.
Excellent bell captain porters
Beds not very comfortable
James is the best "Concierge" we have known in all our travels !! He really was more than a good advisor - he was living his advices !!
Nothing to say really !!
Location, value,peace and quiet
really, everything was great
Chech in took 4 hours . UGE
Location, staff helpful and very polite, internet access seamless, restaurant the food very good.
Love the staff, many who have been there for years. Beautiful and updated rooms and comfortable bedding. Upscale bar and restaurant though not overpriced. Great location. Overall a wonderful property!
If I had to find something, it would be a bar issue. When the bar is very busy, it would be helpful to have additional staff in the lobby to take bar orders.
The size of rooms and comfortable bedfs
Charging the internet service to guest
I appreciate getting the room with the river view that I requested. the room was very nice & the bed very comfortable. the location is awesome
At arrival the door man and bell staff were very friendly. The rooms are large and beds very comfortable with soft linens. Bathroom has a GREAT separate shower with large tub very nice. We loved our stay at The Loews New Orleans and will definitely return.It was a wonderful time.
The bed were comfortable. The staff from beginning to end were great and helpful to make our visit enjoyable. We were a party of 12 ages range from 67yrs- 3 yrs old. It was close to French quarter n river shops about 3 blocks away and casino was across the street.
Our first night we had loud neighbors but the hotel staff handled it well and we had no other issue.
The bath tub would not hold water
Everyone was so friendly, looked me straight in the eyes, seemed proud to show off their city via Loew's
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