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Club Quarters in Philadelphia

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Score from 741 reviews Very good 8.5/10

Newest reviews for Loews Philadelphia Hotel

  • Anonymous
      United States of America
    August 27, 2014

    You can tell staff is well trained in customer service...I travel to Philly regularly and don't find excellent customer service pretty much anywhere but here at Loews. They have this right.

    There was a huge convention there so getting parking (they only have valet) was a chore and there were massive crowds all the time in the very narrow elevator hall and you had to wait for a long time just to get an elevator to your room. The entrance is not nice and the rooms are really warn with scuffs and smudges all over the walls.

    7.5

  • Shelby
      United States of America
    August 23, 2014

    Food was great! Was nice to have a resturant inside the hotel. Gym was great too!! I was able to work out with ease, and no have to look for an outside gym.

    9.6

  • Joseph
      United States of America
    August 20, 2014

    Me and my significant other enjoyed ourselves to the highest degree during our stay at Loews. We liked that the hotel was located near a lot of local attractions and dining options.

    10

  • Howard
      United States of America
    August 18, 2014

    Lobby bar

    Phone rang once at 5am.disrupted my sleep.

    7.5

  • Wei
      China
    August 17, 2014

    Location closes to the 13th street station. Room is pretty comfort and large.

    The basin's sewage is not good,a little slow.

    10

  • Alejandro
      Ecuador
    August 17, 2014

    The location, the staff

    the poor quality of the internet connection

    9.2

  • David
      United States of America
    August 2, 2014

    Really good food and room service

    10

  • Bradley
      United States of America
    July 31, 2014

    Very clean. Staff outstanding

    Six elevators, but slow get get one at times

    9.2

  • Judy
      United States of America
    July 30, 2014

    Love the bell hops...very helpful and polite....The room was clean and nice...until we found bedbugs...

    We had a scare about bed bugs...they move us to a new room...my daughter look it up and it was a bed bug...head of security called he sent bell hop...to get all of out clothes...He said they would dry clean them this was on a Saturday and that no one was working in dry cleaning...and we should call the front and tell them to bring our clothes back...we had what we wore for the day and pj's. ...This was message security left.. we check out on Tuesday July 22nd...we was check out by our email....and again no Head Staff. ..inquiring about bedbugs security said they would let us know...we did not hear...we are home now ....seal my suitcase in plastic and our clothes...and wash dirty clothes in hot water.....so wondering why...This 4 star hotel...did not follow through...on bed bugs...hoping we did not bring them home...The cost will be unreal....and they did not follow up with us....great location. ...

    9.2

  • Katherine
      United States of America
    July 29, 2014

    Very easy check-in and the nicest valet staff I have ever had. The room had a great view with very fantastic furnishings. And the staff and food at the restaurant downstairs was wonderful. They have done a great job at upgrading a beautiful old building into a modern hotel that makes life easy and your trip unforgettable. I will defiantly be staying here next time I'm in philly.

    Great views of the city will cost you, but that's just how east cost hotels operate. That being said it's totally worth it.

    9.6

  • Michael
      United States of America
    July 29, 2014

    Centrally located to many attractions. Great local pubs and restaurants close by. Easy travel to other locations via transit/cab.

    No refrigerator in room

    9.6

  • Anonymous
      United States of America
    July 28, 2014

    Great view from our room. The room is very spacious too. Central location.

    10

  • Ross
      United States of America
    July 27, 2014

    Courtesy Package of "Q" Tips provided in the Bathroom had five "Q" Tips instead of the usual four which are found in most Hotels.

    1) Only one person at reception doing check-ins at 4:45 PM, which is peak time for check-ins. Long line and long wait. 2) Room was excessively HOT. Upon arrival, noticed that Room Thermostat was set at 60° F. but actual temperature was 82° F. 3) No Bath Mat provided - used one of the hand towels.

    7.5

  • Henry
      United States of America
    July 24, 2014

    Staff was helpful and went out of their way to make suggestions on what to see and how to get there. The room was comfortable, clean and bright.

    The beds were a little soft for my liking but others like softer beds.

    9.6

  • Peter
      United States of America
    July 24, 2014

    Spacious and warmly decorated room, very comfortable. good bed, good bedding, good towels. Restaurant excellent and good value. Plenty of outlets. Good wake up call system. good coffee maker, not enough pods though.

    shower head weak, AC loud and cycling all night.

    9.2

  • Anonymous
      United States of America
    July 24, 2014

    The decor of the Hotel/Bank that I started with 45 Years ago. The view of the city (25th floor/Billy Penn side)was spectacular and the location was wonderful.

    10

  • Angelina
      United States of America
    July 23, 2014

    The view from our room was really beautiful at night. The city was stunning! The Bell Captain Willie was such a great help to us and he was very accomodating.

    Very loud on our floor in the middle of the night. I was sound asleep and awakened by people slamming doors and arguing.

    7.9

  • Anonymous
      United States of America
    July 22, 2014

    Great views, great location.

    Blinds didn't close 100%

    8.3

  • Anthony
      United States of America
    July 22, 2014

    staff was great. bed and beddings very comforable

    9.6

  • Anonymous
      France
    July 20, 2014

    Spacious room Centrally located Friendly staff

    No cups/utensils in the room for coffee/tea Traces of dust in the room Noisy A/C

    6.7

  • Kenneth
      United States of America
    July 17, 2014

    Room comfort and city view.Quit facility. Lobby lounge comfortable.

    8.8

  • Stacey
      United States of America
    July 15, 2014

    the rooms were great, great views, loved the lobby/lounge and restaurant. Close to historical philly

    9.6

  • J'mal
      United States of America
    July 11, 2014

    We had an awesome view of the city from our room. The room was pristine and the bed was very comfortable. The local speaks for itself.

    The parking charge was too much, I guess thats the going rate.

    9.2

  • Jessica
      United States of America
    July 9, 2014

    The experience was awesome

    10

  • Anonymous
      United States of America
    July 9, 2014

    Excellent pool

    Gritty location

    8.3

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