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540 Park Avenue, New York City, NY 10065, United States of America – Show map
Excellent location – rated 9.6/10! (score from 145 reviews)
Rated by guests after their stay at Loews Regency Hotel.
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532 properties in New York City
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145 verified reviews
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Loews Regency Hotel's staff speaks: Spanish, English
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Food & Drink
Bar, Restaurant with Dining Menu
WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
One older child or adult is charged USD 40 per night when using existing beds.
One older child or adult is charged USD 40 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 145 reviews
Value for money
Show reviews from:
The Park Lane Hotel is a deluxe hotel with a European atmosphere, providing views of Central Park and the New York skyline.
Score from 3616 reviews Good
This 4-star hotel in Midtown Manhattan is just a 5-minute walk from shopping on Fifth Avenue. It features a 7,000 square-foot fitness center and a spa. The luxury rooms include a 42-inch plasma TV.
Score from 683 reviews Excellent
This historic New York City hotel is directly across from Central Park. A state-of-the art gym and classic rooms are available.
Score from 149 reviews Wonderful
Centrally-located in midtown Manhattan, this New York hotel is a 10-minute walk from both Central Park and Times Square.
Score from 3049 reviews Good
Great folks in lobby area
Amazing bed and room amenities, quiet location, elegant style, the staff was very kind, they gave us early check in.
Expensive restaurant, free WiFi not very good (Speed, Number of devices).
Location; staff; bar area and breakfast room. Fitness room was also great.
Just controlling the room temperature. Had to open the windows which was not ideal because it was cold and noisy.
Clean, great location and friendly stuff
Very comfortable bed, large room, nice amenities, nice bar, comfortable lobby, fast elevator
No in room coffee maker, hallway noise very audible
The hotel was clean, beds were super comfortable, food was delicious, good free coffee in the lobby, nice gym, spa staff was knowledgeable
Breakfast was overpriced as well as spa, and there was one person at checkout... had to wait
Very good services, staff are friendly and helpful. Wonderful location to Central station, shopping areas, but remained quiet location.
The wifi was not stable sometimes. Breakfast choice are relatively limited and the pastries were not impressed The sound isolation was not good, noise of normal closing door of next door we could hear it clear in our room.
Miss the old decor. It looks very generic now but it is very comfortable..
We didn't like our room, it was with balcony and perfect view, but very small bathroom and not really clean. And we get upgraded to suite, which was amazing. Staff was really helpful and kind. Room service was excellent and food really tasty.
After changing room everything was perfect.
Location Great gym Staff was extremely attentive
The room was spacious, with a Mirror TV Screen in the Bathroom.
The view from the room.
good environment, good location
bad experience~ for our room, our personal stuff get turned over also our stuff get stolen in this 5 start hotel, we lost cash and two clothes from our luggage, really bad experience, first time to meet this things! In NYC and 5 start hotel, also my friend lost a Givenchy T-shirt in other room.
Size of room Location Bar Lobby
Bathroom can be larger
The doorman gave me a hug when we left CHECK OUT WAS EASY AND FAST ROOM WAS PERFECT WILL RETURN
Bathroom for 2 could have been a little larger
No ice facility on the floors
The courteous, professional staff! The modern artsy decor Upscale spa and salon Cozy Bar location location location! Near Central Park, shopping, museums and great cafes.
Need a fan in the bathroom; Softer lighting in the bedroom;. Trip hazard on bathroom threshold
Superb room - well appointed, spacious, lots of outlets, comfortable bed, great toiletry articles, attractive bathroom. Sparkling lobby. Great location.
while complimentary, the internet was slow.
No locks on bathroom doors
The location was great and the staff were very professional.
Hotel was pretty clean. One of our rooms was not available when we arrived early (3pm), but overall pretty standard and clean. Located close to Central Park, but far from most tourist attractions. Overall a pretty solid, but unremarkable hotel.
Staff not forthcoming with available benefits - not aware of hotel housecar being available for transport, not aware that turndown is available on request (?!). Fiat service advertised but never available. Room service breakfast mediocre and horribly overpriced ($43 for 2 pieces of toast, 2 teabags and orange juice) When feedback was given to hotel, received the following note from a manager ' I am so shocked and disappointed by your comments! Please accept my most sincere apology. Without a doubt, this is the worst score I have received this year regarding the Regency. We do run very high occupancies in the summer, and with only 2 Fiat’s available, you can imagine they are in high demand. I do hope you will reconsider and contact me personally before your next visit. I’d love the opportunity to make this up to you.Enjoy the remainder of your summer.' - the guy seemed more worried about his feelings than the customer! Would not recommend.
Location-comfort of bed Cleanliness Gym facilities Rooms technologically current After just giving up our apartment in NYC we have now found the best alternative
Wish there was mouthwash
From the second we arrived, the doorman was exceptionally helpful, the bell boy though new was knowledgable and very kind and the concierge was incredibly helpful. The staff was, frankly, perfect. The location and price were unbeatable. I would stay here again next time I'm in NY.
Can't think of anything.
Comfort location Courteous and efficient staff
Flexibility in that I got an upgrade on my room .
That there is no ice maker on the floors
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