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540 Park Avenue, Upper East Side, New York City, NY 10065, United States of America – Show map
Excellent location – rated 9.6/10! (score from 156 reviews)
Rated by guests after their stay at Loews Regency Hotel.
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157 verified reviews
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Loews Regency Hotel's staff speaks: Spanish, English
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Food & Drink
Bar, Restaurant with Dining Menu
WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
One older child or adult is charged USD 40 per night when using existing beds.
One older child or adult is charged USD 40 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 156 reviews
Value for money
Show reviews from:
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Score from 722 reviews Very good
Located just 5 blocks from Central Park, this Manhattan luxury hotel features free Wi-Fi and personal staff service. The 59th Street subway station is a 5-minute walk away.
Score from 328 reviews Excellent
Room size, design and quality all great. Very nice people.
Air condition dies not wirk at night just like hot water that simply is turned off until early morning hours. Woke up at 3am there was not hot water in the sink. Neither at 6 am. The air conditionet in the muddle if the night produces just ventilation. Bell man service only after you get on your knees and implore after several calls. Very poor for the sort if price the guest pays.
Just the location.
Was looking for a little convenient store for a bag of pretzels or a few bottles of water
The hotel was clean staff was friendly restaurant was wonderful The valet parking was easy.
Well appointed, and practical Service was excellent
Beds were AWESOME! Enjoyed feeling spoiled. Key for me quiet location.
Great folks in lobby area
Expensive restaurant, free WiFi not very good (Speed, Number of devices).
Amazing bed and room amenities, quiet location, elegant style, the staff was very kind, they gave us early check in.
Just controlling the room temperature. Had to open the windows which was not ideal because it was cold and noisy.
Location; staff; bar area and breakfast room. Fitness room was also great.
Clean, great location and friendly stuff
No in room coffee maker, hallway noise very audible
Very comfortable bed, large room, nice amenities, nice bar, comfortable lobby, fast elevator
Breakfast was overpriced as well as spa, and there was one person at checkout... had to wait
The hotel was clean, beds were super comfortable, food was delicious, good free coffee in the lobby, nice gym, spa staff was knowledgeable
The wifi was not stable sometimes. Breakfast choice are relatively limited and the pastries were not impressed The sound isolation was not good, noise of normal closing door of next door we could hear it clear in our room.
Very good services, staff are friendly and helpful. Wonderful location to Central station, shopping areas, but remained quiet location.
Miss the old decor. It looks very generic now but it is very comfortable..
After changing room everything was perfect.
We didn't like our room, it was with balcony and perfect view, but very small bathroom and not really clean. And we get upgraded to suite, which was amazing. Staff was really helpful and kind. Room service was excellent and food really tasty.
Location Great gym Staff was extremely attentive
The view from the room.
The room was spacious, with a Mirror TV Screen in the Bathroom.
bad experience~ for our room, our personal stuff get turned over also our stuff get stolen in this 5 start hotel, we lost cash and two clothes from our luggage, really bad experience, first time to meet this things! In NYC and 5 start hotel, also my friend lost a Givenchy T-shirt in other room.
good environment, good location
Bathroom can be larger
Size of room Location Bar Lobby
Bathroom for 2 could have been a little larger
The doorman gave me a hug when we left CHECK OUT WAS EASY AND FAST ROOM WAS PERFECT WILL RETURN
No ice facility on the floors
Need a fan in the bathroom; Softer lighting in the bedroom;. Trip hazard on bathroom threshold
The courteous, professional staff! The modern artsy decor Upscale spa and salon Cozy Bar location location location! Near Central Park, shopping, museums and great cafes.
while complimentary, the internet was slow.
Superb room - well appointed, spacious, lots of outlets, comfortable bed, great toiletry articles, attractive bathroom. Sparkling lobby. Great location.
No locks on bathroom doors
The location was great and the staff were very professional.
Staff not forthcoming with available benefits - not aware of hotel housecar being available for transport, not aware that turndown is available on request (?!). Fiat service advertised but never available. Room service breakfast mediocre and horribly overpriced ($43 for 2 pieces of toast, 2 teabags and orange juice) When feedback was given to hotel, received the following note from a manager ' I am so shocked and disappointed by your comments! Please accept my most sincere apology. Without a doubt, this is the worst score I have received this year regarding the Regency. We do run very high occupancies in the summer, and with only 2 Fiat’s available, you can imagine they are in high demand. I do hope you will reconsider and contact me personally before your next visit. I’d love the opportunity to make this up to you.Enjoy the remainder of your summer.' - the guy seemed more worried about his feelings than the customer! Would not recommend.
Hotel was pretty clean. One of our rooms was not available when we arrived early (3pm), but overall pretty standard and clean. Located close to Central Park, but far from most tourist attractions. Overall a pretty solid, but unremarkable hotel.
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