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Property Highlights

Free WiFi

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Tongva Park (0.2 miles)
Show map Loews Santa Monica Beach Hotel

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Most recent booking for this hotel was yesterday at 20:48

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Newest reviews for Loews Santa Monica Beach Hotel

  • Jerome
      United States of America
    August 18, 2014

    The location was perfect, the staff was friendly and very helpful and the food was delicious. We could not have asked for a nicer place to wind down at the end of our vacation. everything about the place oozed relaxation. Truly a 5 star experience.

    the valet staff was excellent - but retrieving your car takes too long and the front circle is overcrowded and difficult to navigate making it unsafe during busy periods. I'd like to see more umbrellas on the patio overlooking the ocean - 1 for each table.

    9.6

  • Tariq
      Qatar
    August 12, 2014

    Location, lobby, breakfast

    Reception staff are stubborn, Check-in time is 4:00 PM, gave me the room at 6:30 PM after continued begging. No apology whatsoever. Check-out time is 12:00. I checked-out at 4:00 PM and paid late chech-out penalty. Reception staff are from different planet beyond complaining, I paid the penalty and ran away.

    4.2

  • Paul
      United Kingdom
    August 6, 2014

    Location & comfort were excellent

    Expensive breakfasts

    9.6

  • Helen
      United States of America
    August 5, 2014

    The staff, the service, the facility, the view and the access to where we wanted to be. The hotel itself was lovely. I didn't love the breakfast options at the coffee bar, hate paper cups when I am sitting down, otherwise it was great. If that's my only peeve, I am a lucky girl!

    nothing really, all was great!

    9.6

  • David
      United States of America
    August 4, 2014

    Housekeeping great, friendly and accommodating. Also, free car drop offs and possible free three hour Fiat car trip. Fiat staff great.

    This pricey place needs to change their first impression which is made at the front desk. There was no friendly greeting, no helpful information and no follow-through. Only HDTV channels on five channels and only free WIFI on three devices. Also, two double beds do not accommodate four occupants comfortably and a roll away was not granted. Hotel should think about adding queens size beds to their rooms.

    5

  • Anonymous
      Taiwan
    July 31, 2014

    When I have complaints ,their stuff and manager just ignore it and ask me to accept their policy.no sorry and no trying to improve anything.i have never been such bad attitude hotel.

    3.3

  • Cem
      Switzerland
    July 30, 2014

    Good location, easy access to Santa Monica beach

    Front desk manager and personnel were extremely impolite, incapable of understanding client needs!

    5.5

  • Anonymous
      Denmark
    July 27, 2014

    Price was to High

    8.3

  • Anonymous
      United Kingdom
    July 23, 2014

    Very rude staff especially around the pool area. Not enough beds & half of them were in the shade!! Wouldn't go back here.

    3.8

  • James
      Taiwan
    July 21, 2014

    location is excellent, short walks to many stores & sightseeing.

    The room next to ours was under renovation & workers started to work around 7ish & woke us up. It somehow shows the hotel management is not up to its standard. WiFi did not work too well. Parking is quite expensive.

    7.9

  • Anonymous
      United Kingdom
    July 15, 2014

    Great location. Beautiful lobby. Excellent concierge services.

    Rooms were small, yet very expensive. Housemaid came very early and stood waiting outside the room until we left! Pool very busy, no loungers free by 9am.

    7.9

  • David
      United Kingdom
    July 15, 2014

    The location is fantastic, the breakfast superb and staff incredibly friendly and helpful.

    Nothing!

    10

  • Meghan
      United States of America
    June 27, 2014

    It was very clean, tasteful and the staff was wonderfully friendly. Its a stones throw away from the beach, a walk away from Venice Beach, the Santa Monica Pier and 3rd street promenade.

    We paid more for a balcony that was only a foot wide. The only use for it wad to open the sliding door. We were hoping to be able to sit on the balcony with a chair and enjoy but were unable to.

    9.6

  • Anonymous
      Australia
    June 24, 2014

    Location, pool area, great staff.

    Room could do with a refurbishment.

    5.8

  • Anonymous
      United States of America
    June 17, 2014

    The front staff outside was great!

    Room needs a facelift, bathroom sliding door, pool staff lacking.

    6.7

  • Billy
      Ireland
    June 8, 2014

    Close to the beach Scale and side of the bed rooms

    Slow service Prices across the board

    8.8

  • Shelly
      United States of America
    June 5, 2014

    I loved the large comfortable lounge chairs, couches and love seats by the pool and in the sitting areas. Surprisingly good pool side food and service.

    I had specified that I wanted a quiet room. I was given a room above the garage entry, on a very noisy street - I was disappointed that they did not take my request into consideration.

    8.8

  • Prof
      United Kingdom
    June 5, 2014

    Location Helpful and friendly staff Excellent facilities

    9.6

  • Terrie
      United States of America
    June 4, 2014

    The staff made me very welcome, very clean, wonderful vacation.

    Couldn't even check email with commentary wifi.

    9.6

  • Matthew
      United States of America
    May 20, 2014

    With a mix up with my room reservation that would have had us staying in a room that was far less than what I'd booked and confirmed and with no availabilities, the manager, Randy, sincerely apologized and upgraded and moved us into their Pacifica Suite at no additional cost, not only for that night, but for out entire stay. So for our original coast of $550 per night, we stayed in a magnificently beautiful suite, with breathtaking views of Santa Monica Pier and the Santa Monica/Malibu coastline, valued at $3600+ Per night! Safe to say Loews has earned my business for life!

    10

  • Anonymous
      United States of America
    May 14, 2014

    Everything

    2.5

  • Michelle
      Australia
    May 7, 2014

    Good location over looking the beach next to the Pier with access to the board walk. Great gymnasium and the pool is heated.

    The room was quite small and needed upgrading. Not suitable for children or rollaways. The rooms are not value for money. Better value hotels with the same location.

    6.3

  • Ralf
      Germany
    May 6, 2014

    Near Santa Monica Pier

    Major problem with credit card acceptance during check-out spoiled the experience

    7.9

  • Cathy
      United States of America
    May 5, 2014

    The bar staff in the lobby were extremely friendly and courteous

    The check-in clerk was indifferent and bordering on hostile, once we informed him that the room was not as depicted on the Booking.com website

    6.3

  • Evgeny
      Russia
    April 29, 2014

    Location

    Dated

    7.9

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