Hotel LOLA  

The hotel staff were all very accommodating. I received help getting my babies & all our bags out of the car & up to our room. They were kind enough to bring a fridge to our room for my daughters' milk, free of any additional charges. Almost all NYC hotels charge for all extras. They gave us directions to a few nearby restaurants we wanted to try. & lastly, they kept our bags even after we checked out, so that we could get more done without having to get our car from the garage. Had a wonderful stay. Will return.

We asked for a non-smoking room. The room was lovely, but stunk of stale cigarettes. So bad in fact, that all my clothing (unworn) from my suitcase smelled when I got home. Also, was not made aware that they were undergoing construction throughout the main lobby of the hotel (I guess that's why we got our room for such a great price:). I also wish they would have a ramp out front. When we checked in, they didn't mind allowing me to use the entrance for the handicapped. However, when we checked out, I rang for assistance & the gentleman was hesitant to use his key to let me use it. He suggested I pick up my double stroller with my twin daughters in it & carry them down the stairs.

Clean and modern hotel...it was much nicer than I expected! I've stayed in pricier hotels in nyc and Hotel Lola was just as good if not better. The room was a good size and the location was very convenient. The staff at the front desk as well as at the bar were friendly and helpful and gave us some great recommendations! I would definitely stay again!

Room and bathroom were clean and sharp. Decor in the hotel was great, I feel as if I should have enjoyed it while there...but I was on insane itinerary. Great spot, fantastic price, will stay again.

Room was very clean. Furniture, walls, carpet, and fixtures appeared to be brand new, as if newly renovated. Price was excellent-- you won't find a hotel room that nice for that low a price anywhere in Manhattan. Hotel staff was very friendly-- they even gave me a free upgrade from the Single Classic to the Standard. Lobby/bar/lounge area was beautiful-- very stylish and elegant.

There was no view from the window, just a wall. Also sink in adjoining room was very loud when turned on or off. Room was pretty small, but not any smaller than what you'd find anywhere else in ny.

Rooms were tiny. Room wasn't cleaned well.

The lobby is dark, like a pub. When we arrived at the hotel, with all the luggage, there was no bell man or any staff came over to help us. There was no coffee maker in the room for boiling water, despite begging the front desk for one, there was still no available coffee marker. The hotel suggested that we could obtain hot water from the hotel restaurant. During our stay at the hotel, we have to make a few trips to the restaurant to beg for hot water to make milk for our children. The hotel is horrible.

Small but very well-designed room, modern, clean and comfortable.

Wifi should be free, not $14 per day.

Location, price, and view of the Chysler Building.

Rooms are small.

The location is great! With the subway just around the corner. The design in the lobby is really nice.

The rooms are really small though not bad at all.

Great location and so stinking cute (I mean that in the chicest way possible). I will definitely stay here again.

Good location at a fair price

drafty windows, no mirror, inefficiently soundproof

Location ist perfect ! Staff were very kind and proffesional

No big issue to claim