Hotel Lombardy

Hotellet er ok. Stuepiker og bellboys gjør en super jobb.Bemanningen i resepsjonen har en lang vei å før de er utlært.De er der for å gi kundene service med er smil og en hyggelig bemerkning.De er noe av det sureste jeg har opplevd

Send hele resepsjonen på kundebehandlingskurs.Frokost skulle være en selvfølge når en betaler så mye for et rom.

excellent stay, very comfortable

The hotel is in a good location with Georgetown and other attractions nearby. It has an elegant thematic flair. The room was nice and of good size.

I arrived late at night, and the receptionist was not very friendly. The elevator is totally outdated and in the morning I preferred to walk down many floors instead of waiting for an elevator that may not have come. The booking stated that there was wireless throughout the hotel, but that was not true. The wired access did not work, and when I called the reception I was told that there was no wireless and I would have to call a different number to get help with the wired connection. In the end I had no access to internet - a big problem for me and I could not do urgent work. In the morning, checking out was again with a receptionist who could have been more friendly to start the day with.

The staff were very friendly, particularly the lift drivers and restaurant staff. Location was very handy and Washington monuments within walking distance.

central location. efficient staff.

room small when you are travelling with suitcases. room faced back of hotel and noisey sometimes during the night

Very nice staff, nice room, good location

Room was a little noisy, even in the rear of the hotel

Our cozy room, the black-and-white bathroom tile. It was very comfortable and nice to come back to every evening, though the kitchenette was less than useful with no plates or utensils... The elevator operators, desk people and restaurant employees were friendly and polite. The manual elevators were quaint, and fortunately we weren't in a hurry most of the time so didn't mind waiting a bit for the operators.

We missed having a dedicated concierge; the front desk doesn't seem really equipped or have the time to answer tourist questions - unfortunately, this is the one trip where we left the laptop home so we couldn't do our own research on restaurants and museums. (The young employees at the desk were always willing to look up the answers to our questions, though.)

Rooms were large and king size beds huge and very comfortable. The manually operated lifts were fun and bell-boys very knowledgeable about D.C. All mod-cons were provided including wi-fi and flat screen tellys, but the hotel still had lots of character and a European feel.

Would like to have had breakfast included in the price.

Location is good, if you are interested in downtown Washihgton DC. Close proximity to metro stations.

The staff at the reception was rude and not at all acommodating.The hotel overcharges the room services. Food quality not as high as expected and definitely not worth the value. Chef (s) in the restaurant not acommodating for particular needs. Overall it does not worth staying at the hotel, unless one is interested in the architecture of the building. Particularly, as there are a lot more choices at the same price range nearby.

Vert friendly and helpfull staff. clean sheets and towels. 9th floor. Peacefully quite from trafic.

We are from England - tea drinkers!! Had to ask for tea bags everyday!! Lots of coffee in the room which we did not touch. Just a minor inconvenience!

The hotel was charming - a true "boutique hotel". It's location was great for business meetings, tourism and fine dining. The rooms were large and very comfortable. What I found exceptional was the quality of the hotel staff. To a person, they were helpful, courteous and fun! I will be back!

My first night was in Rm 1105. It's a lovely room, spacious and comfortable. But it's proximity to the elevator shaft and the operating machinery on the rof above made it intolerable for me. It might not bother heavier sleepers ... On the positive side, the manager and staff were very helpful in relocating me the next day to a quieter room.

Very nice staff, great family "apartment", very good location

Rooms are old, however well equipped, and very comfortable. Doorman and Elevator man were very helpful.

Front desk staff were friendly, however not very knowledgeable.