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Newest reviews for Baymont Inn and Suites Lubbock

  • Anonymous
      United States of America
    August 26, 2014

    Staff very friendly and helpful, room clean and the bed was very comfortable. Would stay here again!

    10

  • Cole
      United States of America
    August 21, 2014

    Location, pool, bar, spacious room, decent bed, fridge in room, hbo, 3rd floor was quiet, breakfast very average

    Stains on hand towels in room, wasn't vacuumed, shower drained very slowly, property could have been cleaner

    6.3

  • Rose
      United States of America
    August 21, 2014

    This hotel is just down the street from Texas Tech.

    8.8

  • Sheila
      United States of America
    August 12, 2014

    They never said that you had to have a cash deposit of $250.00 to pay for the room in cash a room mind you was only 89.00 to begin with. This was crazy. It may be close to the college but the area was questionable. The staff was not helpful and the beds were awful!!

    3.3

  • Leslie
      United States of America
    August 5, 2014

    Hotel is in dire need of basic maintenance. It is understaffed and the one staff member on duty was simply unable to provide even the basic services (e.g. sheets and towels for the room). Elevators were out of service, so was the one computer provided for guests, telephone in the room did not work, carpets throughout are old and stained, the rooms are not clean and the cleaning staff is no where to be found. Simply put, it is apparent that the owners are more interested in taking profits and not providing clean, well managed hotel service. Do not stay here.

    2.9

  • Robert
      United States of America
    July 13, 2014

    Side door to hotel was unlocked on top floor. This is a major safety concern, and front desk lady was called twice about issue but she didn't do anything about it. Our room was right next to the door that led outside and anyone from outside the hotel could of opened the door without a card key and get it. Hotel staff didn't seem to care or have any sense of urgency to fix this issue.

    4.6

  • Shawn
      United States of America
    June 22, 2014

    Good pool. No smell smoke. Best beds and sleep good. Most important comfort beds. My room was neat.

    One time they did not replace fresh towels and did not make beds. Breakfast seem fair to me. French toasts too cold. Carpets in the hall very dirty.

    5.8

  • Belinda
      United States of America
    June 19, 2014

    Bathroom tub was not cleaned. No tissue or toilet paper upon arrival to room.

    8.3

  • Anonymous
      United States of America
    June 18, 2014

    Our room had a terrible odor. We had to change rooms. The beds were worn out with sunken spots in the middle. The whole place was old and smelly and just felt dirty. Will never stay there again.

    3.8

  • Craig
      United States of America
    June 15, 2014

    a lot better than expected

    8.8

  • Brandy
      United States of America
    June 8, 2014

    Everything was great. Michelle Moore went above and beyond To Make our stay even more pleasant than it already was. Definitely recommend staying there!

    8.3

  • Stacy
      United States of America
    June 8, 2014

    The rooms were clean and comfortable. The staff was friendly. Kids loved the pool.

    The tv had poor reception. Breakfast good have had better choices.

    8.8

  • Brandy
      United States of America
    June 7, 2014

    Michelle Moore was the best, she helped us through a rough patch and for that I am so very grateful to her.

    Pool was a little dirty, but was cleaned the very next day

    7.9

  • Arie
      United States of America
    May 27, 2014

    I liked the location and the value for the money while staying at the Baymont Inn.

    8.8

  • Anonymous
      United States of America
    May 20, 2014

    Rooms are old. Breakfast items were limited

    7.1

  • David
      United States of America
    April 25, 2014

    Beds where great for what I was doing!!

    The lounge was to loud and to disco!!

    8.8

  • Anonymous
      United States of America
    April 9, 2014

    it was mostly quiet and comfortable.

    6.3

  • Cheree
      United States of America
    April 9, 2014

    Very friendly staff. Comfortable beds.

    The printed threat to charge you for everything that was messed up, missing or broken. There was a charge list of about 25-30 items in the drawer .... everything had a cost. $15 washrag. $20 hand towel. $20 wastebasket... Traveling friends tried their microwave and reported immediately that it didn't work.... $100 if you break or steal the microwave. There was a $20 check in before 3:00 fee.

    7.5

  • Sharon
      United States of America
    April 4, 2014

    Friendless of the staff

    9.2

  • David
      United States of America
    March 31, 2014

    Only complaint was the sausage gravy and biscuits. Was not good!

    10

  • Anonymous
      United States of America
    March 30, 2014

    Limited breakfast. Elevators didn't work. Only one entrance to parking lot made it difficult to carry in luggage. Small bathroom.

    5.4

  • Tommy
      United States of America
    March 12, 2014

    Everything

    10

  • Gabriele
      United States of America
    March 12, 2014

    Free WI-Fi, free breakfast, large room

    housekeeping poor, no room service not so clean reception service at breakfast room poor trash outside the building

    5

  • Anonymous
      United States of America
    February 27, 2014

    good value, very nice staff, clean room

    no signage in the property so no way t know where anything is and difficult to reach propery from the highway/street

    8.3

  • Jamie
      United States of America
    February 21, 2014

    The night manager

    The day staff poor communication skills bad atitudes andgiving room keys to strangers

    5.8

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