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805 Foothills Mall Drive, West Maryville, TN 37801 – Show map
Excellent location – rated 9.1/10! (score from 32 reviews)
Rated by guests after their stay at Luxbury Inn & Suites.
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1 property in West Maryville
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32 verified reviews
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Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Airport Shuttle, Airport Shuttle (surcharge), Laundry
Newspapers, Heating, Air Conditioning
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
Free! Any additional older children or adults stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Luxbury Inn & Suites accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 32 reviews
Value for money
Show reviews from:
Just a 15 minute drive from the University of Tennessee, this Alcoa hotel features free shuttle service to McGhee Tyson International Airport.
Score from 5 reviews Good
Offering an outdoor pool and free Wi-Fi access, this inn is in Townsend, Tennessee. The Great Smoky Mountains National Park entrance is just a 4-minute drive from the property.
Score from 40 reviews Very good
Located 14 miles from downtown Knoxville, Tennessee, this hotel offers free shuttle service to and from McGhee Tyson Airport. It features an indoor pool, on-site gym, and free in-room Wi-Fi.
Score from 9 reviews Very good
This Extended Stay America - Knoxville - West Hills is located in Knoxville and especially designed for longer stays, with all rooms featuring a fully equipped kitchen.
Score from 6 reviews Review score
Construction on an addition was noisy during the day, but that will soon be completed.
Love the location and the friendly staff.
Manager gave us a free upgrade to a suite which was great for meeting with relatives.
The man at the desk when we checked in was excellent. Very helpful.
There were no dancing girls or steak & lobster for breackfast.
Location and cleanliness also value. Also the manager was excellent and so friendly.
Some other guests would smoke outside their rooms...
Excellent property, good location, very clean and comfortable. Strongly recommend!
The staff at the check in wasn't very friendly, but I guess everybody can have a bad day. The staff at check out, on the other hand, was extremely nice and kind.
Clean comfy room close to the Great Smoky Mtn
Aircon a bit noisy and noise from drive thru of McDonalds if you are in the rooms closest to Maccas
Excellent setup, kitchenette with full fridge and stove, and dishes. Laundry mat on site. Friendly Helpful Staff.
Staff is very friendly. Room was very clean and large.
On this visit I had requested a double queen room, but when I arrived, one queen bed was in the living room area, which wasn't suitable for my situation. Fortunately there was still a double queen available, and I was able to switch rooms without hassle. Also, the 3rd shift office manager offered excellent customer service and installed a net extender device that resolved our otherwise poor wifi reception issue. (I have stayed at the hotel on prior occasions with no wifi reception issues) In general, I like that this property is laid out with bedrooms in the back, away from the parking lot. The small kitchen offers a full size refrigerator, oven and microwave, so it is nice for visitors staying for an extended period or who prefer to avoid restaurant dining. I like that the property is centrally located between the Smoky Mountains and Knoxville, and it's a pleasant and scenic drive for a day-trip to the traffic-burdened Pigeon Forge / Gatlinburg area. Maryville offers families a wide variety of restaurant options and the convenience of major grocery / retail stores.
The 2nd shift office manager was apathetic about our complaint regarding poor wifi reception. (The 3rd shift manager was much more accommodating and quickly resolved the issue.) Also, we stayed on the 1st floor and could hear upstairs guest walking around and using the restroom into the wee hours of the morning. Had this been my first stay with Luxbury it would have been my last. Facilities, although usually clean, are showing wear and tear and could use kitchen and bath updates. It's in an odd location behind fast food restaurants. Since this property is dated and in an odd area, it's vital that customers experience a quiet, restful stay and receive impeccable customer service. This recent visit fell short on both counts.
The property was very clean and location was convenient.
I asked in advance and was told in writing that the pet fee was $25. When I arrived, late at night and tired from driving all day, I was told that it was $50 for my pet. Not sure if this was an example of bait and switch, but if you have a pet, you might plan to stay elsewhere. The breakfast was marginal. We ended up eating elsewhere. The bed sagged to the middle. Not worth the price we ended up paying.
Friendly staff and great location
large rooms, good location, good ameneties.
Need a maint. man. drain broke, light globes missing small stuff easy to fix needs to be done to make this a great place.
The grounds we very clean. The building was very clean and quiet. The covered area for several motorcycles was a plus. Staff was friendly and helpful at all times. Hotel was close to everything we needed. Our kitchen helped out a great deal. Will be staying there again.
Room was very clean
Excellent location the gentleman that worked their was very nice. The breakfast sucked. The lady that was their had no personality. Over all a good stay.
Everything! The facilities were very clean and comfortable. The staff was very accomonadating.
Don't let it's location behind fast food restaurants deter you- suite was very quiet, comfortable and roomy. Very clean. Liked that showerhead was full force, not water saver low flow. Liked the full kitchen and coffeemaker.
I thought the location of the property to the airport and restaurants was excellent. The room was very clean and quiet and the staff was exceptionally helpful. When I needed to get to a grocary store and no taxis were available, the manager drove me himself !! Thanks Melu!
The suite was large and had everything we needed. Quiet, clean and cheap!
Continental breakfast was poor however, McDonald's was right next door.
I was given an upgrade with two beds which was very nice and unexpected. It was like being in a small apartment. It was very comfortable and cozy.
We had some trouble with the internet service at times.
We have stayed here several times. The facilities are very clean and the hotel is centrally located. It is very nice to have a sitting area to host our friends for dinner or drinks.
It is very annoying that you cannot turn the thermostat below 70 degrees. I slept under only the sheet and was still very hot. Also, the free breakfast leaves a lot to be desired - cheap tasteless muffins, bananas, and cereal.
Friendly staff. Convenient location. Near our family.
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