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1420 Atlantic Avenue, Crown Heights, Brooklyn, NY 11216, United States of America – Show map
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350 verified reviews
They speak your language!
Hotel Luxe NY's staff speaks: Spanish, English, Arabic
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WiFi is available in all areas and is free of charge.
No parking available.
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Daily Housekeeping, Fax/Photocopying
Newspapers, Non-smoking Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Air Conditioning
Spanish, English, Arabic
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Up to two additional older children or adults are charged USD 10 per person per night when using existing beds.
Extra beds are not available.
Cribs are not available.
There is no capacity for extra beds in the room.
There is no capacity for cribs in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A security deposit of USD 100 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 350 reviews
Value for money
Show reviews from:
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Score from 432 reviews Good
It was a nice place to relax
The channels on the TV was few and not the channels I really wanted
The staff was great, the bed was comfy, location was ideal, room was clean.
Floor inside room had no carpeting.
I liked how cozy the room was and although the hotel was small it still managed the space pretty well.
very comfortable was suppose to stay one night ended up staying too will stay there again
I loved that we were upgraded to a king size bed and a bathtub! We also enjoyed the free breakfast daily. Hotel Luxe is a green hotel, with beautiful flooring and decor. It is immaculate and we loved every second of our stay! It is in a neighborhood that is close to the subway and seems to be under development for a hip new area!
We were a little cold, until we turned up the heat. It was freezing in Brooklyn though. Might be nice to have a blanket on the bed and not just rely on the thermostat.
The staff was nice and friendly
The train every 15-20 minutes
There was parking around back.
Hotel staff gave us a hard time for checking in early even though I offered to pay. Also the same staff were happy to tell us this was a non smoking facility and sent us to a room that reeked of a thousand cigarettes.
Affordable Brooklyn hotel
Too close to the train they need sound proof windows it's difficult to sleep with all that noise
Free breakfast n parking was great
I love everything about the hotel
The breakfast was done by the time we got there around 930 when they told us 10
This hotel was very clean, staff was very friendly, and location convenient, if you are willing to hop in a cab, which the staff will gladly arrange for you.
There is a very limited amount of parking and you are not guaranteed a space.
I liked the staff and the room was clean bed was comfortable
I did not like the nieghborhood or how small the room was and there was no soap in there.
I liked the cleanliness of the hotel. I was a quiet and comfortable atmosphere. My boyfriend and I enjoyed out stay.
Was a great stay totally loved it
The bed was the best
The train going all night
Location and the room is way too small.
The jacuzzi was the only plus
The location, room was extremely small..no place to hang your clothes...just way too small. Other guest were very very noisy
It is seems a new hotel so I found it nice and clean. I did see parking in the rear which is big thing in New York. Staff was courteous and co-operative. Of-course the price is best in that neighborhood. I did not hear any noise from nearby 'L'. I went there not expecting much because I read some nasty reviews online but I found it much better than.
TV remote was not functioning and it was not fixed even after complaining. I wish they had included some breads and cream cheese in breakfast instead of just bagels.
When I got to the hotel sanjeev had every thing ready for me because I was running late I thought that was sweet of him all I had to do was show my Id and credit card and I was all set the night staff at this hotel is the best that why I continue stay there
My trip was too short
I like everything about the hotel. ..
Although it was for 1 night only, the entire stay was one of comfort, space and opportunity. Clean, comfortable and the staff was friendly and answered all my questions thoroughly. Thank you
easy to get to and get around. bed was comfy
walls are thin so I heard everything going around.
I love staying at this hotel the staff great specially the night manager I can remember his name very pleasant goes out of his way to make sure all the guess are happy comfortable I checked in I called and explained my situation. The night manager he made sure everything was still available for meI need the cat he called the cabbie made sure I was ready before you call the cab like I said my best stayed at this hotel and I always stay there but this time he went out of his way to make sure I had a pleasant night there
there was nothing I didn't like
I arrived on Thursday evening for a visit with my daughter, who lives in Brooklyn. The first thing I noticed was an elevated train line across the street, never included in any promotional photos. I went to the front desk and gave the young woman my name. She asked for ID and credit card, and told me I have to review the rules for my stay on an LED screen. I got to rule 3 which stated that after 10 minutes in my room I was financially responsible for my entire stay. I said this was unacceptable and would not agree. I asked for my cards back and was ready to leave. The clerk informed me that I had been already charged and that she could not reverse the charge. I told her she had violated the hotel rules and had no right to charge my card. I demanded to speak to a manager. She said one would not be there for hours. I told her to call a manager, or I would call the police. She finally did. I then demanded the phone to speak directly to the manager. She would not hand it over. Then I started yelling so the manager could hear me nonetheless. After she hung up she reversed the charge and gave me a zeroed out receipt in 20 seconds. She had deliberately lied about the refund and her ability to contact a manager. It would be hard to explain how odious the experience was, from the ridiculous policy of charging for the entire stay before you can know the hotel is safe, quiet or otherwise acceptable (or if your stay has to be cut short or if you become ill), to a completely dishonest and unpleasant staff. Do not stay here.
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