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1319 St. Charles Avenue, Garden District, New Orleans, LA 70130, United States of America – Show map
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185 verified reviews
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Quality Inn & Suites Maison St. Charles's staff speaks: English
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Outdoor Pool, Outdoor Pool (all year)
Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 17 per day.
24-Hour Front Desk, Express Check-in/Check-out, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 185 reviews
Value for money
Show reviews from:
3 blocks from Bourbon Street, this all non-smoking hotel in New Orleans features French Quarter décor and a seasonal outdoor pool. Spacious rooms include free Wi-Fi and a flat-screen cable TV.
Score from 585 reviews Very good
This historic boutique hotel is located less than a mile from New Orleans’ vibrant French Quarter District.
Score from 597 reviews Excellent
In the Lower Garden District, this New Orleans B&B features a colorful courtyard shaded by banana trees. Wi-Fi is available in all rooms.
Score from 409 reviews Excellent
Less than a mile from the French Quarter district, this hotel features free Wi-Fi and a full-service restaurant.
Score from 155 reviews Very good
May 2, 2015
Good breakfast, nice location.
April 30, 2015
April 28, 2015
No bad experiences.
All rooms opened out onto nice courtyard areas, making it feel secure. The staff was so friendly and helpful! The location was excellent for access to all the city has to offer. Some great restaurants nearby, too. Bed was comfy, and room was nice!
April 27, 2015
Breakfast wasn't good.
Nice hotel, would stay there again. Hotel campus was nice-- garden areas, pool, courtyards, etc. Room was decent.
April 18, 2015
Fixtures in the bathroom need to be updated
Room was great. Bed was super comfortable.
April 9, 2015
The room assigned to us was smaller than our walk in closet !
April 6, 2015
Front desk staff were not friendly or welcoming.
Location and comfort of beds.
March 19, 2015
We were close to so many attractions. Staff was courteous and helpful and the room was nice and clean. Grounds were just beautiful with all the lovely azaleas in full flower!
March 11, 2015
It seemed so New Orleans to me! And it was just a ten minute walk from the Amtrak station. Especially if traveling by train, I would most certainly stay there again.
March 10, 2015
Best part was the trolly stop right outside the gates! Parking was close and convenient and eating places within walking distance.
February 24, 2015
The facilities of the hotel are VERY dated. The room did not have enough outlets to plug in things. The Wifi was very slow.
Very good location within walking distance to everything. Conveniently located directly across from the St. Charles tram line.
February 14, 2015
Rooms and building could use some maintenance.
Perfect for catching trolley. Several good places to eat within walking distance. Tours picked us up at this location - perfect!
February 13, 2015
toilet seat ready to fall off,outlet pulled away from wall safety issue,lamps did not work ,lots of dog hair under bed, the price of parking and the location of parking. and needed handicap room for mother which I didn't get which I had asked for.
court yard, breakfast
January 16, 2015
The ice machines in my building, on both floors, did not work.
The breakfast was a nice treat before a day of Saints football!
January 4, 2015
The sheets and bed smelled like B.O., and there was a used soap and towel in the shower when we got there. The room clearly had not been cleaned. The bed was quite uncomfortable and old sagged in the middle. Also, the printed times in the room for breakfast were different that the actual times, and we were not told the times at check-in, so we missed breakfast.
December 24, 2014
Parking is a scam! Charge $17 for "secure onsite parking" but parking lot is across the street and broken gate stays open 24 hrs. Plenty of free on-street parking that's closer than the on-site option.
December 15, 2014
Our room was filthy. Air conditioner vent was horrible. We watched the maid take a towel and do the towel shuffle in our bathroom area. The bathroom door looked like a dog had used it for an escape route. It is in need of paint and cleaning. The grounds were nice. The parking situation was not good not enough spaces. Saw a drug deal go down in the parking area.
Front desk staff were nice.
December 14, 2014
Beds uncomfortable and free breakfast not fresh, bread stale
Location and garden area
December 14, 2014
We needed a tub!
Everything about the facility. The location was great and the room was comfortable.
December 4, 2014
Staff off hand and didn't make up our room - had to be reminded twice Coming back to wet towels and no drinks not appreciated
Right on the street car route downtown Walking distance to major Museums
November 22, 2014
I completely like this property!
The tranquility of the hotel, with the ease of getting on the trolley car and traveling to the French Quarter.
November 22, 2014
A streetcar just in front of the hotel, to Downtown, a nice patio, silent in the night, nice staff, value for money good bed and a new bathroom
November 20, 2014
The bed was too soft and sunk in. Although this would be very cozy and comfortable for some people, for those with a bad back its not so good. Still, I had a good night's rest when I stayed at the Quality Inn.
The service was excellent. The staff were always ready to help, polite and friendly. The premises was neat and I loved the quaint look. I also liked the fact that the wash basin/sink was outside the bathroom. So, while one person was in the shower the other could brush and get ready. The breakfast spread was great. Short walk from a lot of places and the tram stops right outside the door!
November 19, 2014
The staff was extremely helpful. We stayed after a cruise. Our luggage was waiting for us at check in. The room was obviously recently renovated and was extra clean. The beds were very comfortable and we loved the pillows. Part of the charm was the integration of old buildings with newer builds. The different courtyards were very quaint and the 2 resident cats added to the charm. The streetcar was super convenient. Right outside the hotel. And the hotel is across the street from Emeril's. The free breakfast had something for most tastes and I loved the old fashioned ambience of the dining facilities. Unlike some reviews, we didn't find anything sketchy about the neighborhood and felt we got excellent value for our money. If you're interested in ultra modern luxury accommodations, this is not the place for you. History buffs, romantics, and those wanting clean no fuss lodgings with ambience will love it here. Will definitely stay again.
November 18, 2014
We were visiting during a very cold spell. the heat was ok but not quite as warm as I would like.
The bed! the staff! the location with the streetcar out in front.
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