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Score from 74 reviews Very good 8.3/10

Newest reviews for Quality Inn & Suites Maison St. Charles

  • Anonymous
      United States of America
    August 3, 2014

    The location and layout of the facilities.

    Didn't stay for a drink in the bar, it had a hostile atmosphere. The breakfast was fair, at best.

    7.1

  • Vanessa
      United States of America
    July 31, 2014

    I like that the St. Charles trolly car stops right in front of the hotel. Easy to get to Bourbon st. and The Garden District. Nice local bars and ears in the area. Friendly staff and helpful tips.

    I didn't like how small the pool area was. At night the surrounding areas of the hotel felt a little unsafe. Too close to homeless hangout. (Near freeway underpass)

    5

  • Andrei
      United States of America
    July 29, 2014

    We stayed in the hotel for three nights. The reception desks and maids were polite. However, when it comes to actions they are of little help. On the second day of our stay the room was not even tidied up. Although I asked several times to bring clean towels and toiletries, my requests were simply ignored.

    6.7

  • Anna
      United States of America
    July 25, 2014

    The shower floor was gross. The poor green and hot not even working.

    3.8

  • Anonymous
      United States of America
    July 24, 2014

    good for walking to restaurants

    it was too noisy for sleeping...busload of teenagers that no one seemed to care about controlling...not worth the price we paid.

    6.7

  • Irene
      United States of America
    July 24, 2014

    The style of the hotel

    Pool is very small and didn't look clean

    7.9

  • Robbie
      United States of America
    July 23, 2014

    The grounds were very nice, staff was nice and helpful, loved that the trolley was just across the street, ac worked well, pillows were great

    Breakfast needed more variety, Sunday we had gravy for the biscuits but not during the week..I expected a fancier place in a nicer area for the price

    7.1

  • Stephanie
      United States of America
    July 22, 2014

    Great value for the price.

    9.6

  • David
      New Zealand
    July 16, 2014

    Location, value for money

    Neighbourhood threatening

    8.3

  • Jeaneen
      United States of America
    July 6, 2014

    I absolutely loved it. It was very beautiful. The staff was wonderful very helpful with every question I had. They always had a smile and really nice. The breakfast was good and lots to choose from. Over all it was a very nice and relaxing stay. I will stay their again when I go back. Loved it !!!!!

    8.8

  • Anonymous
      United States of America
    July 1, 2014

    Maid services poor

    6.7

  • Wolfgang
      Switzerland
    June 15, 2014

    Clean room, easy access to streetcar, nice building with a small yard.

    Choices for breakfast were the same every day.

    7.9

  • Anonymous
      United States of America
    June 10, 2014

    The room was comfortable and was surprisingly quiet for being located on the first floor near the pool. The layout of the facility with the courtyards made for a pleasant New Orleans feel.

    The east parking lot was a little dark.

    9.2

  • David
      United States of America
    June 5, 2014

    It was nice, quite and right on the trolley line so it was easy to get around New Orleans.

    The fact that we were close to the underpasses where the homeless live.

    8.8

  • Kay
      United States of America
    June 4, 2014

    Location Decor Staff Free breakfast Elevator to 2nd floor

    10

  • Anonymous
      United States of America
    June 1, 2014

    It is quaint and centrally located to many restaurants.

    I booked a King room through booking.com, and was not given a King size bed. Not happy about that!

    7.1

  • Lori
      United States of America
    May 27, 2014

    The hotel is very true to the style of New Orleans, breakfast was good, staff stayed busy and were super friendly. We utilized the streetcar daily! Love it!

    Carpets need cleaning desperately and the shower is hot!!! (Better than cold though!) It needs a shower curtain or some way to keep the water inside the tub. Minor issues, no big deal.

    8.8

  • Joan
      Canada
    May 26, 2014

    Quiet hotel location away from the French quarter with great access to all areas

    Needs a few upgrades and TLC in some areas

    7.9

  • Maureen
      United Kingdom
    May 25, 2014

    Excellent location

    Pool was unusable, filthy, could not see the bottom because water was so murky. No towels in room, had to ask 3times for them. Safe in room not working properly, Staff not very helpful or responsive.

    4.6

  • Anonymous
      United States of America
    May 22, 2014

    Was close to everything we wanted to do & see. Good restaurants in walking distance.

    Needed lots of exterior repairs.

    9.2

  • Anonymous
      United States of America
    May 20, 2014

    Room was not clean, no towels in room, they should not rent out rooms in the older section of this hotel.

    4.6

  • Jennifer
      United Kingdom
    May 20, 2014

    Location with streetcar right outside.Safe parking at reasonable rate. Housekeeping staff very security conscious. Breakfast good.

    8.3

  • Shameatrice
      United States of America
    May 20, 2014

    Hotel staff friendly and helpful. Cleaning staff very friendly. Breakfast was awesome and fully stocked. Workout facility was 3 blocks from hotel but no worries I jogged on over. Near several eating places. Over all very nice and relaxing experience. I will definitely use this hotel in the future.

    8.3

  • Anonymous
      United States of America
    May 18, 2014

    Selection at complimentary Breakfast. Front Desk Staff knowledge and helpfulness.

    9.2

  • Nancy
      United States of America
    May 13, 2014

    The room was at a good price for a one night stay. The staff was very nice.

    My room really needed an update. The light fixture in the bathroom was scarey and there was a vent hanging that looked like it was ready to drop. The windows were so dirty that it looked like there was fog outside instead of sunshine. The whole breakfast area needed to be re-thought. No trays to put your food on so you had to make several trips if you wanted more than just coffee and a roll.

    6.3

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