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Quality Inn & Suites Maison St. Charles
1319 St. Charles Avenue, Garden District, New Orleans, LA 70130 – Show map
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142 verified reviews
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Quality Inn & Suites Maison St. Charles's staff speak: English
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Outdoor Pool, Outdoor Pool (all year)
Food & Drink
Free! WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 17 per day.
24-Hour Front Desk, Express Check-in/Check-out, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Quality Inn & Suites Maison St. Charles accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 142 reviews
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The location and layout of the facilities.
Didn't stay for a drink in the bar, it had a hostile atmosphere. The breakfast was fair, at best.
I like that the St. Charles trolly car stops right in front of the hotel. Easy to get to Bourbon st. and The Garden District. Nice local bars and ears in the area. Friendly staff and helpful tips.
I didn't like how small the pool area was. At night the surrounding areas of the hotel felt a little unsafe. Too close to homeless hangout. (Near freeway underpass)
We stayed in the hotel for three nights. The reception desks and maids were polite. However, when it comes to actions they are of little help. On the second day of our stay the room was not even tidied up. Although I asked several times to bring clean towels and toiletries, my requests were simply ignored.
The shower floor was gross. The poor green and hot not even working.
good for walking to restaurants
it was too noisy for sleeping...busload of teenagers that no one seemed to care about controlling...not worth the price we paid.
The style of the hotel
Pool is very small and didn't look clean
The grounds were very nice, staff was nice and helpful, loved that the trolley was just across the street, ac worked well, pillows were great
Breakfast needed more variety, Sunday we had gravy for the biscuits but not during the week..I expected a fancier place in a nicer area for the price
Great value for the price.
Location, value for money
I absolutely loved it. It was very beautiful. The staff was wonderful very helpful with every question I had. They always had a smile and really nice. The breakfast was good and lots to choose from. Over all it was a very nice and relaxing stay. I will stay their again when I go back. Loved it !!!!!
Maid services poor
Clean room, easy access to streetcar, nice building with a small yard.
Choices for breakfast were the same every day.
The room was comfortable and was surprisingly quiet for being located on the first floor near the pool. The layout of the facility with the courtyards made for a pleasant New Orleans feel.
The east parking lot was a little dark.
It was nice, quite and right on the trolley line so it was easy to get around New Orleans.
The fact that we were close to the underpasses where the homeless live.
Location Decor Staff Free breakfast Elevator to 2nd floor
It is quaint and centrally located to many restaurants.
I booked a King room through booking.com, and was not given a King size bed. Not happy about that!
The hotel is very true to the style of New Orleans, breakfast was good, staff stayed busy and were super friendly. We utilized the streetcar daily! Love it!
Carpets need cleaning desperately and the shower is hot!!! (Better than cold though!) It needs a shower curtain or some way to keep the water inside the tub. Minor issues, no big deal.
Quiet hotel location away from the French quarter with great access to all areas
Needs a few upgrades and TLC in some areas
Pool was unusable, filthy, could not see the bottom because water was so murky. No towels in room, had to ask 3times for them. Safe in room not working properly, Staff not very helpful or responsive.
Was close to everything we wanted to do & see. Good restaurants in walking distance.
Needed lots of exterior repairs.
Room was not clean, no towels in room, they should not rent out rooms in the older section of this hotel.
Location with streetcar right outside.Safe parking at reasonable rate. Housekeeping staff very security conscious. Breakfast good.
Hotel staff friendly and helpful. Cleaning staff very friendly. Breakfast was awesome and fully stocked. Workout facility was 3 blocks from hotel but no worries I jogged on over. Near several eating places. Over all very nice and relaxing experience. I will definitely use this hotel in the future.
Selection at complimentary Breakfast. Front Desk Staff knowledge and helpfulness.
The room was at a good price for a one night stay. The staff was very nice.
My room really needed an update. The light fixture in the bathroom was scarey and there was a vent hanging that looked like it was ready to drop. The windows were so dirty that it looked like there was fog outside instead of sunshine. The whole breakfast area needed to be re-thought. No trays to put your food on so you had to make several trips if you wanted more than just coffee and a roll.
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