Mandarin Oriental at CityCenter Las Vegas  

The hotel is very good. Rooms are spacious, excellent view to strip boulevard. Bar with amazing view on the 23nd floor. Unfortunately we didn't have a possibility to try local restaurant. Amazing service at the concierge desk.

Unfortunately I didn't find the reception stuff friendly. I was planning to stay in the Mandarin in nyc after visiting Las Vegas, and I asked the lady at reception to book a room for me, but she refused. The only thing she was able to do to dial for me a nomber of booking department, imagine my surprise when I understood that was connected to Las Vegas booking department. Do you have available rooms with central park view? No, only Strip boulevard! Anyway finally consierge did for me reservation. And special notice about room cleaning. I left the hotel at 6 am to visit Grand Canyon leaving the request to clean the room on the door. When I came back at 4 pm the room still wasn't cleaned.

It was a tremendous contrast from the frenetic atmosphere on The Strip. The room was magnificent with absoutely everything catered for.

This hotel is different from those other in the Strip, which are crowded and noisy. It has a nice pool and jaccuzzi, the staff is attentive and polite.

Our dvd player did not work properly, despite the help of a handyman. The pool closes at 8 pm, which is early when you are looking for a relaxing place after a full day trip outside. Besides, the internet is not free of charge, which is not acceptable for the rates which are more expansive than many other hotels in the Strip (18usd for 24hours).

Great room design, excellent service, super luxury.

Internet and breakfast expensive, no coffee in room, need to use 2 lifts to get to room, room cleaning move things around (with good intentions) despite telling them not to.

most amazing rooms, superfriendly and helpful staff, were always treated very respectfully even if we weren't the "regular" guest types

Just one of the best hotels I have ever seen. Las Vegas is keot outside. No gambling, no loud music. Only perfect design and comfort with impressive views across the city. Very nice and spacious pool are.

As soon as you stepped into the hotel, you will be welcomed by the calming atmosphere (unlike the chaos of other hotels with casinos) and professional staff. The room was immaculate, functional, luxurious, and modern. Will definitely stay here again and recommend to others to do so as well.

No free wifi.

I really liked the Attention to detail in satisfying the customer. If there is am issue, they will put effort in making it right.

Limo driver was late for pick up at airport. Tv was not working properly.

beautiful room with no casino; great bathroom; comfortable beds; quick check-in

was sent email for preferences; requested high floor but put on lowest floor over gym; low pressure in shower; weak air conditioning; feeling is we were treated poorly because we didn't book direct; first negative report I've given a hotel; have stayed at Wynne, Palazzo, Venetian, Caesar's, Bellagio, Mirage and never was treated this way. What bothered me most is they asked for preferences and did the opposite. Why ask? I'm really disappointed.

The luxury environment and hospitality of the staff

The amenities and restaurants were far too small to accommodate the number of guests at the hotel. The main restaurant fits about 60-80 people, The wait for breakfast was almost an hour for a hotel that can host several thousands guests. Way too quest for Vegas. As part of the descriptions for the hotel, it should be noted that it is a specially quiet hotel and away from Las Vegas activities

We liked everything. Nothing to point out.

An oasis of tranquilty amongst the Las Vegas mayhem.