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Manhattan Broadway Hotel
273 West 38th Street, New York City, NY 10018 – Show map
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425 verified reviews
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Manhattan Broadway Hotel's staff speak: Spanish, English
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WiFi is available in the hotel rooms and costs USD 5 per 24 hours.
Public parking is available at a location nearby (reservation is not needed) and costs USD 30 per day.
Vending Machine (drinks), Shuttle Service (surcharge), 24-Hour Front Desk, Baggage Storage, Business Center
Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child or adult is charged USD 40 per night in an extra bed.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Manhattan Broadway Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note, the credit card provided must be presented upon check-in. If not, the hotel reserves the right to refuse the guest from checking in.
Upon check-in, photo identification and credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional charges.
If expecting to arrive after 12 am on the day of check-in, please contact the hotel in advance. Without notification of a late arrival, the reservation cannot be guaranteed and a refund will not be available.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 425 reviews
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The location The staff Refrigerator
Bathroom Small rooms
Clean and nice rooms ...
a dangerous unsafe dirty hotel somebody will die in that hotel its a ticking time bomb of hazard danger
location was perfect to walk and find everything
was not clean, flat tv screen was extremely small with not cable tv, did not know have to pay for parking at defferent place
Only the location
Rooms too small and floor tiles in the aisles are in a poor condition
Location to Penn station (6 blocks) was priority, and this was a manageable walking distance even with suitcases.
Everything was small - from the matchbox size rooms, to the passages and most importantly, the lift. I realize the hotel is located in an old building, but the renovation has been done on the cheap - tonnes of silicone have been smeared on in the bathrooms for example. The front reception is not professional (again, probably due to lack of space), and the staff were all in casual dress. By comparison to another establishment with the same room rate that I stayed in the previous week and could not get back into for the night of the 25th July, Manhattan Broadway Hotel really falls short in my opinion.
teeny, tiny room, tiny towels, no kettle, wet fridge, badly needs updating... All that said... the staff were very helpful and if you just need a spot to sleep its ok. NOT good VALUE for the money but that said it is NY. it's near the bus station and not the classiest part of town. so if there is nothing else & you need to stay somewhere this will do. would I stay there again.... only if there was no where else...
Clean Friendly stagf
Elevator not working well
The hotel had a really good location for Times Square
Some staff are nice but others are really rude rooms were incredibly noisy Room hasn't been cleaned, wet patches all over the bed which the cleaners then blamed on us.. Very unprofessional and a bit of a joke Wifi never worked in the room and they refused to give money back The fact that you even have to pay for wifi in a hotel you've already paid for is stupid floor tiles all cracked and dirty
No free WiFi
Rooms too small. felt very cramped. Kids didn't like it. Elevator tiny.
We were upgraded to a bigger room, that's the only positive thing I have to say about this hotel
The sheets and towels didn't not paper clean and it was painful to sleep in them every night. They didn't change the towels or sheets once during our 4 night stay. We got stuck in the elevator and the staff seemed not to care about it. Also, there was only a tiny window in the room which didn't give us any sunlight. There was dust all over. The house keepers turned the ac off every day when they came in the room which lead to a really warm and uncomfortable atmosphere. I have nothing nice to say about this hotel and I won't ever stay there again. It was terrible.
that the guys got there own beds and rooms and the girls got there own bed's n rooms
lil to dark for my taste
Location is fantastic
Bed a bit hard (personal preference)
walking distance to the attractions, tour buses
rooms too small, cant give free wifi...we buy wifi for 24 hrs too slow
Good location, clean room, quick check in and check out
Very small room
Disappointed!!! No value for momey. Hotel is nearly a century old, built in 1920. To make the maximum for the avaliable space, the hotel looks refurbished and is poorly maintained with cramped rooms with worn out fittings. No facilities in the room execept a safe, 14 inch high wall mounted TV, small half moon table fixed to wall with a chair in already cramped pathway, small under performing window a/c and a tired bathroom with rough towels. Wifi charged at 4 $ a day and reception paid computer takes ages to process. 5 $ for 30 mins is not enough to do an online checkin.
The location and area was safe
The beds look like they had bed bugs :(
It's really the best choice if your staying in NYC. It's cheap, great location just a few blocks from Times Square. Was the third time I stayed there and really love it because is close to everything. I'm coming back in two weeks with my family and definitely I'll stay there. Manhattan Broadway hotel isn't super fancy but is the best choice if you don't want spend lots of money in a hotel. Clean, great service (friendly staff), plus the beds are very comfortable.. My husband and I slept super nice that we didn't want to wake up! GREAT HOTEL!
The Location, close to the bus station and the times square
the worst hotel I've ever been. when I arrived they gave me some one else's room by mistake, then they gave me a multi beds one. the towels were dirty and the bathroom wasn't that clean. the A/C is rubbish and useless. the price was near to another hotel which is near this one but with a vast quality differences.
Location to MSG for a concert. The price was reasonable. I also appreciated the early check-in option.
Staff, tried to charge me more than what the booking said. Staff is not nice, I saw how they talked to other people and terrible.
When I soo my room i wanted to cry...Room was too small,dirty and smell,nothing like on picture,after reqwest for a difrent room i was told u can gat even smaller and older room than u have now....internet cost 5$a day.i would not go back.
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