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Ramada Plaza Marco Polo Beach Resort19201 Collins Avenue, FL 33160 Sunny Isles Beach (Show map)
Review score
Score from 143 reviews
Situated directly on the Atlantic Ocean, this Florida resort boasts 400 feet of private beach, an outdoor Olympic-size pool and tropical rooms with free Wi-Fi. Downtown Hollywood is 6.2 miles away. Each warmly decorated room at Ramada Plaza Marco Polo Beach Resort features a wall-mounted, 27-inch LCD TV. A fridge and a small table with chairs are provided. Many rooms have a private balcony. Marco Polo Beach Resort offers indoor and outdoor dining facilities. Guests can enjoy Italian cuisine at Pizza Bianco or tropical drinks at the Poolside Bar & Grill. The hotel also serves a daily breakfast buffet. The oceanfront gym offers modern equipment, a sauna and steam rooms. A 24-hour business center is on site and the concierge desk can arrange many activities including a beach massage. Gulf Stream Park Race Track is 3.5 miles from the resort and the Miami Beach Convention Center is 11.6 miles away. Hotel Rooms: 250, Hotel Chain: Ramada. Most recent booking for this hotel was today at 17:46 from Honduras.
GeneralRestaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Safe, Heating, Stores in Hotel, Air Conditioning, Designated Smoking Area, Private Beach Area, Restaurant With Dining Menu, Sun Terrace ActivitiesSauna, Fitness Center, Golf Course (within 2 miles), Massage, Pool Table, Hot Tub, Turkish/Steam Bath, Outdoor Swimming Pool (all year) ServicesMeeting/Banquet Facilities, Business Center, Laundry, Dry Cleaning, Souvenir/Gift Shop, Car Rental, Tour Desk, Fax/Photocopying, Concierge Service
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Total Hotel Score:6.5
Based on 143 reviews Guest reviews are written by our customers after their stay at Ramada Plaza Marco Polo Beach Resort. |
Score breakdown
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Score filter |
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Ramon
Family with young children
Bridgetown,
Barbados
August 9, 2011
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Proximity to Aventura Mall. Apt is simple but confortable, with basic amenities, enough for a family with no frills. 1. Hotel needs severe refurbishing: restaurant has the same carpet table cloths, etc... from its old good times in the 1960's: 2. The valet service (outsourced) is TERRIBLY BAD. Staff is rude, negligent, and muddy. Parking is across from Collins, so expect to see your car only 20/25 minutes after requesting it, if not during rush. 3. Staff at the hotel are "okay", however, a SERIOUS and thorough training program on all aspects of hospitality should be considered immediately.
5 out of 5 people found this review helpful, did you?
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5 |
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Ayman
Mature couple
Summit,
United States of America
June 19, 2011
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Bed Bugs in three different rooms. I am now covered in Bed Bug bites. The staff was very indifferent to my concerns and did not give me a full refund for my stay.
5 out of 6 people found this review helpful, did you?
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5 |
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Kenneth
Mature couple
Johnson City,
United States of America
April 23, 2012
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On our return trip we stayed another night & the accomadations were even better
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9.2 |
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Liette
Solo traveler
Montreal,
Canada
April 4, 2012
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Expansive for Nothing i Will never réserve a gain situ you this s ont chat is suppose to be !!!!! Nô services.
1 out of 1 people found this review helpful, did you?
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3.8 |
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Matthew
Solo traveler
Jamestown,
United States of America
April 3, 2012
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It was a combination hotel and apartment building. Smelled of cooking in my hall.
1 out of 1 people found this review helpful, did you?
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7.1 |
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Josette
Family with older children
Côte-St-Luc, Qué,
Canada
March 31, 2012
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The location and the beach
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7.9 |
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Nora
Family with young children
Buenos aires,
United States of America
March 9, 2012
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I was there for a short trip but really I thought it was going to be ok because of the price. From the moment I checked in to my departure I felt like I was at home. Jp at the Bellstand was great and helped me with my restaurant reservations. Then the Breakfast people were great since I was in a hurry and they prepared me a little box to go with some eggs and cereal. Loved it!!!valet service was great and the hotel is very close from a ventura Mall...I Will be back soon
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10 |
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Michelle
Family with older children
Melbourne,
Australia
February 1, 2012
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located right on the beach hotel was old - in desperate need of an upgrade. Hallways we dingy and smelt moldy. No hot water!
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3.3 |
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Fredric
Solo traveler
Johnstown,
United States of America
January 29, 2012
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Located on the beach, the pool was very good; big and lots of chairs. It had easy access to the beach. The hotel had plenty of shops, a great Italian take out place in the basement, and a good, reasonbly priced restaurant on the main floor. The breakfast fwas adequate - eggs, cereal, yogurt, fruit, bagels, etc. Staff was cooperative and helpful. The room had a full kitchen which came in very handy. This was probably a first class hotel sixty years ago,but really showed its age. It was run down. Worn carpets, scuffs and scratches in common areas, rooms painted over numerous times. At $180 per knight it seemed overpriced, but I guess for Miami Beach in January, it wasn't too bad.
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7.9 |
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Rosemary
Group of friends
Santiago,
Chile
December 3, 2011
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Location , and room with breakfast included will return! The rooms were a bit old and needed upgrading
0 out of 1 people found this review helpful, did you?
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6.3 |
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Leslie
Family with older children
Carnegie Pa.,
United States of America
October 26, 2011
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Nothing the stay was horrific!!!! The staff washed my room room phone luggage with vomit!!! I had to call the police for saftey!!!!! The Valet was irresposible with my vehicle. They were asked not to move the car least as necessary they moved it 10 times side to side just to aggravate us. They washed my room and belongings with vomitt when I was not in the room The management did not respond or even validate this horrific incident I called the police for my own saftey. There eleators are all out of inspection and work poorly.
2 out of 2 people found this review helpful, did you?
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2.5 |
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Lavonne
Solo traveler
FORT WASHINGTON,
United States of America
October 12, 2011
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Hotel was right on the beach. Pool, restaurant, and bar right at the hotel. Staff was friendly and helpful.
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9.6 |
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Mohammadmunir
Solo traveler
Al-Farwania,
Kuwait
September 17, 2011
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The room view was so nice that in a budgeted value it could be of unbelievable. It was so calm quiet and clean that natural beauty will allow to rest your mind with peace.
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9.6 |
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German
Mature couple
Santa Rosa de Copan,
Honduras
September 8, 2011
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The location is excellent. It is clear that sometime ago it was a 5 star hotel, but the maintenance has made it come down to a fair hotel. The beaches are great and clean, that is a plus. Access is excellent. Good shopping in the vicinity. Some of the crew don't provide a good costumer treatment and apparently are more aware of tips instead of doing their job. We as costumer require a good treatment and the tips will be earn and not the other way around. Elevators need maintenance or replacement.
2 out of 2 people found this review helpful, did you?
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6.3 |
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Zenia
Family with young children
homestead,
United States of America
September 8, 2011
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We enjoyed the whole resort the free continental breakfast was great,we lived it defintely will return.
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10 |
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Oxana
Group of friends
Moscow,
Russia
August 12, 2011
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Rooms are not new and clean anought
1 out of 1 people found this review helpful, did you?
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4.6 |
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Don
Solo traveler
Lexington,
United States of America
July 27, 2011
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The location on the beach. It was a nice ocean view from a dump of a room Nasty old hotel
1 out of 1 people found this review helpful, did you?
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4.5 |
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Adnan
Group of friends
riyadh,
Saudi Arabia
June 29, 2011
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it is have only one good thing the wi-fi internet is free the hotel have very bad smell every where, specially in the 5th floor,the staff for parking take very long time to bring your car,the parking it for 15 $ per day and for nothing ,the elevator has very very bad smell and it is very slow ,the building is very old even the rooms furniture .it is the most bad hotel i have ever seen in my life and i advise to change the name of this hotel to motel >>>>really it is the bad side for RAMADA .
2 out of 2 people found this review helpful, did you?
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3.3 |
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Theresa
Family with young children
Cooper City, Fl,
United States of America
April 12, 2011
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The room was great, the hotel staff were very attentive My room key did not work all the time .The complimentary buffet we were given a hard time because they did not confirm that three adullts would be eating
2 out of 2 people found this review helpful, did you?
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8.8 |
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Fabio
Young couple
JABOATÃO DOS GUARARAPES,
Brazil
May 14, 2012
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Sempre fico lá e gosto muito.
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10 |
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Cristian
Family with young children
capital federal,
Argentina
May 8, 2012
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Las habitaciones son amplias nos pasaron a una habitación con balcón, las instalaciones son muy amplias tanto la entrada como en el desayuno, la pileta las habitaciones estan bien equipadas y dentro del hotel hay una pizzería que a la noche te salva, un consejo no se dejen llevar por las criticas, este hotel esta muy criticado pero la verdad no hay mucho de que quejarse, la gente critica mas de lo que alaga Al estar tan serca de la costa hay mucha humedad en el ambiente y las cosas de metal estan media oxidada, le faltaria un mejor mantenimiento, el desayuno es muy poco bariado a base de pan, y te cobran 10 dolares por dia adicional por varios servicios que deberian estar incluidos, y no tiene computadoras de cortesia para ingresar a internet.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Paulo
Mature couple
Alverca,
Portugal
April 26, 2012
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Localizado em frente a praia. Longe do verdadeiro centro de Miami Beach (South) Hotel muito antigo e relativamente mal conservado, com ar verdadeiramente decadente em muitos aspectos. Relação preço/qualidade muito má. O preço indicado no v/ site não correspondeu ao total pago, pois além de impostos e estacionamento, havia ainda taxas extras.
Did you find this review helpful?
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3.8 |
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Olga
Group of friends
Moscow,
Russia
April 3, 2012
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отель удобно расположен на самом берегу океана. номера большие, хорошая звукоизоляция, соседи не беспокоили. прямо рядом с главным входом в отель расположена остановка автобусов в центр города и к шопинг-центрам. очень скудные и однообразные завтраки. пришлось сменить номер 926 на другой. в нем были тараканы и муравьи, а рядом со входной дверью куча мешков с мусором. но к чести менеджера отеля, замену произвели без всяких возражений на номер гораздо лучшей категории с видом на океан. будьте внимательны, цены в уикенд за номер почти в 2,5 раза выше, чем в обычные дни.
2 out of 2 people found this review helpful, did you?
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6.3 |
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Natalia
Young couple
Москва,
Russia
March 19, 2012
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Удобное месторасположение и собственный пляж. Завтрак очень скуден и отель требует ремонта.
1 out of 1 people found this review helpful, did you?
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6.7 |
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Maria
Solo traveler
Rio de Janeiro,
Brazil
March 12, 2012
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Sinceramente, nada. O Ramada Plaza é um hotel que só tem uma fachada bem cuidada. Só isso, o resto é horroroso. O quarto que fiquei tinha móveis velhos e lascados, leçol rasgado, a água não esquentava direito e o telefone não efetuava chamadas. Os funcionários são antipáticos e grossos, principalmente os que ficam no "front desk". Na verdade, nunca deveriam trabalhar com o público. Nunca mais volto para esse hotel. Detestei.
Did you find this review helpful?
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3.3 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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