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Show map Marines' Memorial Club & Hotel Union Square

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Newest reviews for Marines' Memorial Club & Hotel Union Square

  • Hazel
      United Kingdom
    September 14, 2014

    Location Happy hour

    Dreary decor Some staff lovely others quite dismissive


  • Kelley
    September 11, 2014

    The staff was friendly, the rooms, although on the smaller side, were very clean, comfortable, quiet and nicely appointed with amenities such as a Keurig coffee maker, fridge, etc. I definitely enjoyed my stay and would recommend it! :)

    The one thing I would have appreciated would have been a complimentary bottle of water... That would have been very thoughtful after a day of sightseeing.


  • Cheryl
      United Kingdom
    September 9, 2014

    Location. Comfortable and clean rooms. Welcoming and helpful staff like Troy. Those omelettes.



  • Bill
      United States of America
    September 7, 2014

    Polite, helpful staff in this well appointed hotel contributed to a very comfortable night's stay. The included cocktail & breakfast offering on the 12th floor with a view of San Francisco added both pleasure & value. The halls were filled with interesting military history, honoring our heroes.

    'Liked everything.


  • Rhys
      New Zealand
    September 3, 2014

    1. Ideal location for tourists. 2. Use of a gym within the building. 3. By and large an efficient service provided by staff especially the maids who clean the rooms. 4. Helpful front desk staff. 5. Very good choices in the breakfast menu. Loved the omelette option.

    1. No direct access to the gym…cut off by management presumably. 2. Some of the waiters at breakfast were somewhat presumptuous about receiving tips when the quality and efficiency of service was found wanting at times. 3. Quality of the coffee in the restaurant in need of improvement.


  • Robert
      United States of America
    September 2, 2014

    Easy checking and check out Plenty Amenities


  • João
    September 1, 2014

    Breakfast! Excellent fresh fruit and made in the moment omelets. My thanks to the omelets chef. Some of the stories about military men displayed were very moving. Loved the detail of having books to read in the bedroom. Complimentary use of laundry machines and necessary products.

    Expensive parking (but it's common in San Francisco and it was not the most expensive) Windows in the room weren't totally clean and limited our enjoyment of the skyline view (which was quite nice).


  • Anonymous
      United States of America
    August 31, 2014

    Location was good. Room was a good size. Bathroom small

    Overpriced for non-members


  • Philip
      United Kingdom
    August 31, 2014

    This is not a chain hotel and therefore a great place to stay if you want something a bit different .


  • Margaret
      New Zealand
    August 31, 2014

    Happy hour was a lovely touch. Location couldn't have been better.

    Very noisy at night


  • Natasha
    August 31, 2014

    Great staff, fantastic breakfast. Good location. Good price relative to rest if the city (conferences on) but not good enough given lack of maintenance.

    Lots of ambient noise. Air conditioner pump knocked every few minutes whether on or not. Wifi patchy and unreliable.


  • Anonymous
      United States of America
    August 30, 2014

    Location and staff



  • Damian
      United Kingdom
    August 29, 2014

    This place is central and close to almost everyhing and if not the tram stops outside and will probably take you there. The breakfast is lovely and the free happy drinks are wonderful

    Nothing - a little dates


  • Dimitris
    August 28, 2014

    Nice location, very helpful staff, nice breakfast

    Not very clean, expensive


  • Rhett
      United States of America
    August 27, 2014

    Breakfast buffet, cocktail hour, location, museum atmosphere and much more.

    Nothing we didn't like.


  • Joanna
      United Kingdom
    August 26, 2014

    Free happy hour Inclusive breakfast

    No dislikes


  • Anonymous
      United Kingdom
    August 26, 2014

    Fantastic location, very friendly and helpful reception staff, very interesting and unique building with all the Marines memorabilia.

    Bar staff not very friendly.


  • Ole
    August 25, 2014

    Free happy hour and a great breakfast. The location can't be beat.


  • Denise
      United Kingdom
    August 24, 2014

    room that was upgraded breakfast happy hour



  • Catherine
    August 23, 2014

    It was in a good location and the facilities were good with an ample breakfast.

    The room was noisy because the windows are old and don't close properly and they open completely with no safety barrier.....which on the 9th floor is worrying. The furnishing felt a little tired and the room smelt of smoke.


  • Jennifer
      United States of America
    August 22, 2014

    Everything! The room was spacious and comfortable, the breakfast was delicious, the staff were friendly and helpful, and the in-hotel library is amazing.

    The only disappointment (and it was a minor one) was that we were there on a Sunday night when the restaurant was not open.


  • Michael
    August 17, 2014

    Location is excellent, allowing easy pedestrian access to superb 'shopping' and restaurants-especially the Italian, literally next door.

    Unfortunately, there is no Porterage ,and regrettably not all of the Concierges reached Alan's high standards.


  • Anonymous
      United States of America
    August 17, 2014

    Excellent service and business room.

    Parking pricey


  • Anonymous
    August 14, 2014

    After we complained about being in the smallest room ever with the air compressor right next door, they moved us to a larger room (although that also had compressors just below the window). Excellent location though.

    Very small rooms. Each room had engine noises making it impossible to sleep. Bathrooms are old and outdated.


  • John
    August 12, 2014

    Central location near Union Square and transport lines are great. Dinner on the 12th floor was excellent. Staff were friendly and helpful

    Room was too small for the price and the room we were in had a giant air conditioner machine just outside the window. We kept the shutters and curtains drawn 24/day so we wouldn't have to look at it. Made a rather loud noise all day and all night.


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