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345 Taylor Street, Tenderloin, San Francisco, CA 94102, United States of America – Show map
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403 verified reviews
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Hotel Mark Twain's staff speaks: French, Spanish
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Food & Drink
Bar, Restaurant with Dining Menu
WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 38 per day.
Room Service, Shuttle Service (surcharge), 24-Hour Front Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
All children under 14 years stay free of charge when using existing beds.
All older children or adults are charged USD 15 per night when using existing beds.
Extra beds are not available.
Cribs are not available.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A security deposit of USD 100 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 403 reviews
Value for money
Show reviews from:
This historic San Francisco hotel is along the Powell Street Cable Car line, one block from shopping at Union Square. It features contemporary rooms with free wired internet.
Score from 1135 reviews Good
This central San Francisco hotel is just a 2 minute walk from Union Square. It features an on-site restaurant and offers Victorian-style guest rooms with a minibar and cable TV.
Score from 2777 reviews Good
Named on the National Register of Historic Places, this hotel offers Victorian charm combined with modern amenities and is a short walk from area attractions, including cable car lines.
Score from 1907 reviews Good
Great American Music Hall is a 6-minute walk from this downtown San Francisco hotel. Hotel Carlton offers an on-site restaurant, complimentary wine hour and modern guest rooms with free Wi-Fi.
Score from 494 reviews Very good
Clean and spacious rooms. Nice decor! Friendly staff. Location is perfect: near Union square, the buses, the cable cars, etc al in walking distance
Rooms were a bit warm and it was hard to let fresh air in, but this is a problem in many hotels!
Good location. Walking distance to Moscone and Union Square
Would be afraid to stay here in the summer without air conditioning just in case the weather heated up
Excellent staff. Perfect location. Clean comfortable & stylish rooms. Great price!
No vent in bathroom. But hey it's an old building! Elevator was broken for two days and we were on the 9th floor!
Location is great with one exception (see cons), the inside is clean and well decorated and the staff was great.
When you walk out the main door, turn left. A right turn takes you into a sketchy, unwelcoming area. Still totally worth staying here.
The heater made a loud noise through the night. The hotel is ruined down
I liked the trendy decor in an older hotel. It was easy to get to Union Square. Getting a cab was easy. The staff was ethe staff was excellent
We had a problem with the radiator but we called the front desk and he immediately took care of it
cool feel nice staff
cold room hallways freezing in fact and no hot water for our showers in the morning
I liked the location
The heater didn't work
The staff were amazingly friendly and there was free lemonade in the lobby! Great location.
The room (particularly the bathroom) looked a little shabby, but it was minor.
When turning on faucet, water pipe vibrates and generates big noise. Poor soundproof between rooms, hotel is noisy.
Location is convenient to Union Square Staff helpful and generous Continental breakfast items for sale in lobby Nicely appointed including robes
Parking is too expensive
Lobby was small nice - good bar stocked nicely
Small old rooms. Felt claustrophobic
Cleanliness and comfort. Free-of-charge WiFi. Free lemonade in the lobby for the customers. A good alternative to expensive business hotels in the same area.
Late check out was not possible. My flight was at 8:50pm thus I would have appreciated the possibility of a late check out at 5pm.
Close to downtown, Union Square, Hilton - We stay here frequently
Rooms a little small, elevator is small, but its a classic hotel thats worth it!!
Very friendly staff, good bar and food, convenient location. Charming and private Hummingbird Garden is delightful.
Difficult to control room temp and I wish the lovely garden opened before 10am
-Location near union square -Friendly staff
-NOISY -No A/C but didn't miss it
within walking distance to shops and restaurants, clean, comfortable bed, rooms very small but adequate
front rooms extremely noisy due to heavy road traffic, unfriendly, unhelpful and rude staff members
Location, room - be sure you ask for a street view, not patio. Make sure you try breakfast next door at Tylors. Sightseeing bus tour stops right across the street.
Lack of breakfast.
Location right across street from more expensive Hilton conference site, so saved some money with no loss of convenience. Flat screen panel tv, good cleaning staff.
Room a little Spartan, with cardboard chest of drawers hidden in closet, limited desk space, no tissue supplied, small bathroom with no towel rack, and non-functioning radiator heat. Didn't need heat anyway, and none of this was a deal breaker for me - I wasn't in town to lounge in my room.
My next door ended up to be an irresponsible person. He had sex with his company until 3am in the morning and didn't let me sleep. The next day when I complained at the front desk, the woman who worked there said she cannot do anything (I gave a front desk a call at 3am as well) about it and doesn't want to hear any more complain. She was very rude! The day after my next door had couple of people over and started smoking and. My room and the whole hallway both were filled with smoke! I really couldn't take it any more and decided to leave in the morning. This was the worst place I have ever stayed!
price, location, spacious room
strange smell when you enter the room
very nice, clean and comfortable hotel for the money, very convenient and excellant location.
couple of small things , not very important
Interesting Theme about Mark Twain. Large safe with a light in it.
Was met with a difficult staff member (Baji) with 'attitude' - an unhelpful attitude & not there for the customer. Room cramped and air-conditioning did not work. Door did not close properly required hefty pull to latch it - could have gone out with entire room open. Elevator was clunky. Lack of shelving in bathroom. No water supplied - unlike other hotels in the region. Needs a general upgrade of facilities and staff training.
I liked the hummingbird garden, water & lemonade available in the lobby, fitness center, close proximity to restaurants and stores, sleep music available on alarm clocks and friendliness of staff
I did not like listening to noisy neighbors and sirens throughout the night.
Location was good, across from Hilton. Smaller but less expensive rooms, comfortable for a couple not spending much time in room. The Thai Cafe right outside the front door is better than Starbuck's in the Hilton for morning coffee. Free wifi in rooms.
Smaller rooms, some homeless folks but they are everywhere now in San Francisco
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