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345 Taylor Street, Tenderloin, San Francisco, CA 94102, United States of America – Show map
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487 verified reviews
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Hotel Mark Twain's staff speaks: French, Spanish
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Food & Drink
Bar, Restaurant with Dining Menu
WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 38 per day.
Room Service, Shuttle Service (surcharge), 24-Hour Front Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 14 years stay free of charge when using existing beds.
All older children or adults are charged USD 15 per night when using existing beds.
Extra beds are not available.
Cribs are not available.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A security deposit of USD 100 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 483 reviews
Value for money
Show reviews from:
This central San Francisco hotel is just a 2 minute walk from Union Square. It features an on-site restaurant and offers Victorian-style guest rooms with a minibar and cable TV.
Score from 3138 reviews Good
Named on the National Register of Historic Places, this hotel offers Victorian charm combined with modern amenities and is a short walk from area attractions, including cable car lines.
Score from 2139 reviews Good
This downtown San Francisco hotel is 1 block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel offers massage services and a tour desk.
Score from 2116 reviews Very good
This historic San Francisco hotel is along the Powell Street Cable Car line, one block from shopping at Union Square. It features contemporary rooms with free wired internet.
Score from 1316 reviews Good
Modern feeling in renovated building with character. Fitness room. Great staff.
thin walls, no fridge
The homeless around the area
This hotel is cozy
the location is great but about a block away in one direction is not superb. The other direction is union square though!
The staff was very nice, the entryway was beautiful as well as the bar and the room was very cute. Couldn't ask for more.
Elevator is very narrow as it is an old building, same applies to the bathroom.
Hotel is unique in its location and style. Classic room furniture.
One block away the neighborhood felt somewhat unsafe. The automatic closet light in our room constantly turned on during the night, and there's no door or curtain to the closet. The bed sheets didn't appear to be entirely clean, perhaps they were just stained, but it gave the impression of being unclean.
The location was key since we were only spending one night and wanted to be close to the car rental and BART. There is a storage area for luggage. There is a small bar and restaurant ocated next to the lobby which is helpful if you're arriving late at night and don't feel like venturing.
Bed was lumpy and uneven, needed to be replaced.
Easy to walk to anywhere downtown. Friendly staff, enjoyed the Mark Twain quotes and hummingbird garden.
No continental breakfast, and I don't think there was ac. All good though.
The decor was cool!
wifi sometimes slow and unstable
position, value of money
Stayed for business (a conference), and found the Mark Twain as comfortable and much more charming than the big hotels--for a better prove. The staff were terrific--and if you stay, don't miss the Hummingbird Garden that's tucked in back!
Thin walls and spotty wifi.
Staff was great!! Room was clean and location is good.
Bashe and Kumar a great pair of workers,
All staff were so much unfriendly and non efficient, with bad manners. It's just unbelievable! Every time it was so hard to get any information there. I could see through their facial expressions, body language, or even tone of voice The hotel staff will need to improve on their facial expressions because it is a signature to the hotel attitude.
Location and decoration. Nice and clean, comfortable hotel with the excellent bed & beautiful bath.Every time I used the bathroom facilities, they were spotlessly clean.
Very hard to find parking
Very quiet and clean place . staff was very nice. The from was small but definitely worth it.
The vulnerable feeling from the street people
Parking our pick up was a pain because the valet left a car in the holding area taking up all the room and we waited like a half hour for him to move it then finally take our truck. After that was smooth sailing.
I wanted a boutique hotel and that's what we got. I loved it. So old you could sense the history while also enjoying the modernized remodeling. Tranquility is found in the hummingbird garden and delicious food is literally next door. A walk away from many restaurants and bars and entertainment.
Lift is too small
Kemal the best and the most helpful receptionist
no bad experiences
helpfulness of staff, attractive clean rooms
Tiny small elevator, long time to get water warm out of shower head, no napkins in room, no breakfast
Friendly staff and quite comfortable bed and good internet
Location was mediocre at best.
The fact that you could hear your neighbors and every time someone used the restroom it sounded like a jackhammer was going off. Very annoying.
This location is convenient, though it seems not quite safe during the night. A lot of homeless on the street.
We like the location of Mark Twin Hotel. It's pretty close to center of downtown. Plus there is an excellent brunch place right by the hotel, Taylor Street Coffee shop, which we loved so much! Our overall experience at Mark Twin
About two blocks away from the hotel the area can be a little sketchy at night. But that's just San Francisco in the night time for you. I would recommend taking a cab home in the night time and not walking.
The staff was very friendly, the hotel was very modern. The bed is what won it over for me, it was extremely comfortable. Loved seeing signs around the hotel about saving water and recycling. Overall our stay was great, I would stay here again if ever visiting San Francisco. I would also recommend to friends.
We did complain to the receptionist about our glass cups in the room being dirty and crusty he did say he would get us a new set and we never did recovery new cups. Shower was rather dirty as well
The breakfast place next door Taylor's street cafe
we got a very dark room (2nd floor) very noisy -from room to room a bit expensive overall
for visiting SF, location is perfect despite the crowd outside (lots of homelesses but no agressivity) nice room - clean, modern furniture
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