Choose your preferred language. We speak English and 41 other languages.
Three McKinley Square, Financial District, Boston, MA 02109, United States of America – Show map
Excellent location – rated 9.6/10! (score from 77 reviews)
Rated by guests after their stay at Marriott's Custom House Villas.
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
134 properties in Boston
Including hotels, apartments, villas and more.
77 verified reviews
They speak your language!
Marriott's Custom House Villas's staff speaks: English
Booking is safe
When you book with us your details are protected by a secure connection.
WiFi is available in all areas and is free of charge.
Wired internet is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 40 per day.
Private parking is available on site (reservation is not needed) and costs USD 40 per day.
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
One older child or adult stays free of charge in an extra bed.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 77 reviews
Value for money
Show reviews from:
The location was excellent - plenty of restaurants near by if you don't want to stay in and eat. The children's activities centre is very nice especially if the weather is not good then there is something for the children to do
The temperature control in the room - either way too hot or too cold!
The building itself and the suites are unique and beautiful.
Lack of a restaurant on site.
Very nice suite. Interesting building to explore. Entertainment in the hotel. Very quiet.
had to ask for milk and tea in the room on 2 occasions and even then was given the bare minimum by a grumpy housekeeper. toiletries were a bit cheap and nasty given room rate !!
Is a very beautifull hotel, near to everything
location, location, location views!!! observation deck staff are excellent chldren play area movie theater check in and out was very quick
parking is not included in the price. its $40+ dollars for 1 night. the near by places cost $20 and its free on Sundays just to park on the streets. no breakfast fire alarm went on at 3.30 am...
Top facility including gym, activity room, laundry, spacious room for kids, and observatory at 26th floor
Very clean and spacious room. Lovely historical building in a phenomenal location, with a wonderful (and extremely clean!) playroom for children. No sticky surfaces or worn yucky toys here which I greatly appreciated. The views from the observation deck are outstanding! I believe this is the only place we will stay while in Boston because it is an overall wonderful hotel and the location can't be beat.
Have spacious sitting room.
Great Location! Helpful staff!
This was our third time at the custom's house. Each time we have found the rooms to be extremely clean and well appointed. The staff was pleasant and helpful. It made for a very nice experience. One of our favorite hotels!
I can't think of anything!
My parents and two of my aunts came for four days to attend my graduation at Boston University. One day, after showing them around the city, I decided to come back with them to take a nap in the room. As I was relaxing on the bed, I felt a slight prickling on my hairline. I thought this was strange so my hands fluttered to the spot and I discovered a bump. I started picking at it and it was a bug that looked very much like a bedbug. I screamed and my parents called the front desk. When a loss prevention manager came over, he was extremely rude and belligerent in demeanor. We never received any formal apology from any one and instead of calming us down and professionally handling the situation, the Marriott management disregarded our concerns. We were told told that upper management would be contacting us via telephone in the next few days- that never happened. When my mother called to ask, they denied it and claimed that they had "already called." All in all, it was the worst customer service experience and this Marriott made no effort to make their patrons feel comfortable.
Accommodations and location was excellent
Wifi....could not get code correct with staff....could only get 6th floor which we asked for a higher floor and got a lot of push back as to why we could not get a high floor
The apartments are excellent and very well maintained. The views from observatory are a bonus.
The Custom House building, the amazing view from the top, the wide and clean room, the courtesy of the staff, the playroom for children
The wifi was quite slow
The staff was very helpful in accommodating us.
Hidden fee's such as valet parking. We felt like they should have told us the fee before offering it to us or we would have found elsewhere to park for cheaper.
The location was fantastci. Just two tube stops from Logan airport and in the centre of all everything, just walk out the door for restaurants, bars, shops, Fanueil Hall and Quincy Market. Beautiful landmark building. Lovely spacious suite. Kathleen on reception was very helpful and friendly.
There was nothing not to like.
everything was excellent and I will go back next year
the sofa bed could be more confortable
The front desk staff was wonderful. Very helpful, very friendly. They even offered suggestions for us on where to walk and eat. The location was perfect for us.
Our shower head had a leak that sprayed water up and over the shower curtain. The $42./night parking, plus $18. for valet was a bit steep. They just parked our car at the end of their drive. I asked to comp. the parking, but they declined.
Extremely friendly staff, unique design of hotel, location is very close to Aquarium, right next to subway, rooms very nice
Breakfast should be included in room price but not that expensive anyway.
We loved the location and building!
Need more options for food delivery and list of places to get take out food.
The location was excellent. The staff and accomodations were wonderful.
Can't think of anything.
The location was excellent, within walking distance to the Freedom Trail, the New England Aquarium and reasonable, family-friendly restaurants. We loved the observation deck and heard a wonderful concert by performers from Berklee, which was a nice surprise.
It was extremely noisy on Saturday night so we got very little sleep; there were people up in the street until well after 2:00 AM. That being said, the hotel did refund our parking fee for one night due to the inconvenience. If I were to stay again, I would request a higher floor.
Loved the location of hotel, ideal of shopping and just a quick walk to Faneuil Hall!! Room was fabulous and spacious but bathroom was a little tight. Great views from the 26th floor.
There can be a lot of noise from the pub across the street.
The location, the big villas, the comfort, refrigerator, the view, the gym
the breakfast - poor and and when it so poor it seems even worse when you have to pay for each single item (except coffee, tea, jam), plenty of nice cafees around - go out for breakfast!
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!