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9003 Shadow Ridge Road, Palm Desert, CA 92211, United States of America – Show map
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21 properties in Palm Desert
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65 verified reviews
They speak your language!
Marriott's Shadow Ridge II- The Enclaves's staff speaks: English
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WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is needed).
24-Hour Front Desk, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
From 4:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 65 reviews
Value for money
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We stayed in a one bedroom villa with a sofa and a balcony overlooking the golf course. Full upgraded kitchen with brand new appliances. We could have lived there! Beautiful facility and lots of helpful staff. We'll be back! Won't even consider looking at another place to stay after our visit.
Virtually no cell service at this location
The price and location for the event I was attending. The décor in the bathroom was new and modern. Amoire was beautiful. Nice little kitchenette with dishes etc. Bed was comfty with lots of extra pillows.
The sheets were like cardboard. Very surprised by that. Checkout should be 11
We were in the brand new section. Love having a washer dryer and coming home from vacation with clean clothes. Good size condo. Beautiful kitchen furnished with everything you need and plenty of space.
*Hard sell to buy the time share *Long drive from entrance of property to the unit
The room sizes. Very small.
Great modern Villa, very comfortable and well equipped. The Resort is beautiful and meticulously maintained. We spent hours on our own patio, watching the pools and wandering over to the Snakebite Grill to grab awesome Margaritas. Staff are super friendly.
If you're looking for a place that you can walk to nearby restaurants, Shadow Ridge is not for you, but if you don't mind driving, or plan to cook your dinners, you'll be fine.
Our room was extremely small and almost claustrophobic. There was hardly room to hang clothes and the drawers provided (inside the little closet) were too small. The closet was very tight as it was already packed with the iron, ironing board, blankets, and extra pillows. We had to live out of our suitcases, so it wasn't convenient. The sink and coffee area counter was tiny. The coffee pot lid came from another pot, so it didn't fit. We had a time of it trying to pour the coffee into our cups.
Shareholders pitch. Go to relax for 3 days and that took up most part of our last afternoon. It is like they wouldn't allow us to leave unless we committed.
I loved the beds at this place. We didn't get to use much of the ammenities but my mother and I still had a great time here. We loved the kithen, it has everything on needs to make a great meal. This is a great place to take your family, they have tons of things for the family to do together.
Pool water is warm Everything is good I want to go there again
Fantastic facilities. Very well maintained.
The rooms were a little smaller than expected (King Room).
Our room was spacious, clean and comfortable. Golf was great. A few different pools to choose from.
Parking situation was difficult at times. Had to park at other sections parking lot because ours was full.
The check-in customer service was great. The pool area was nice. The room was clean.
I think the bar and grill should open earlier - lots of lost revenue trust me. Not a great place to go if you don't want to be around hundreds of kids. However if you are a family there is so much to do to keep everyone happy.
Enclaves- 4100 building 1st floor 1st floor villa nice king size bed the mini golf next to our rooms snake bite pool
parking at the enclaves
I love how you cater to the kids with all the activities and the pools.
The slider door between the bedroom and the living room was broken and created quite the inconvenience.
Amazing staff, extremely clean and the rooms were modern and spacious. Nice pool grounds with a pool bar/lunch menu.
The check out time is too early (10:00am) and we did not see a pool area for adults only. It is a vacation resort and it's summertime so many families with children. I enjoy family time but we were looking for a relaxing, quiet place to hang out by the pool.
I had one of the best hotel experiences at this Marriott Timeshare. From the early check in through the express checkout everything was above par. Customer service is 5 star and rooms and amenities were exceptional. I was even given a free upgrade to a golf course view room which I would highly recommend. The rooms are stocked very well with everything you need and the gallery appliances, linens, towels, cookware and utensils which were in my room were top notch quality. Restaurants, Fitness Center and Shops were all also more than adequate. First stay in Palm Springs where I regretted having to leave. Had to pull the kids out as well with a promise that next time we would stay longer.
With school out the family pools which were a little small seemed over crowded and not very enticing. We did find a quiet pool and enjoyed relaxing in that. My two teens were happier hanging out in the condo and using the free WIFI and Renting DVDS so no problem really.
Always a pleasure to relax at Shadow Ridge.
The secret is out. Shadow Ridge is getting too crowded. The pool area is too small for the amount of daily use.
no housekeeping? seriously?
I was satisfied with all the amenities and services.The experience would be of more convenience if small retail store or convenience store was located inside the premises.Also,a diner inside the resort might be great as well but over all the experience was amazing.I would definitely come back and invite family and friends to join us so they get to experience everything this resort has to offer.
I was charged double for my stay and I could not get the hotel to credit me for the second charge which was done by mistake.I had to dispute the charge with my credit card compay instead.The hotel did not offer any type of compensation for their mistake and the inconvenience that this caused me.I was there for a total of 4 nights and 5 days and took a large party with me which also stayed for 3 nights in two other rooms at the resort.I addition,one of my guest room was not ready when they arrived and they had to wait for 3 additional hours before getting their room and all they were offered for the inconvenience was a bottle of wine.Between my family and friends we spent over 1,600 dollars just on the stay and we were really disappointed with their limitations to satisfy us by the mistakes that were made.No type of compensation were offered to us besides the bottle of wine which is disappointing coming from such a big organization,I would think they would teach their employees and management to keep the customers happy by any means but that wasn't the impression that I was given by treatment we received.I want to make it clear that no employee at the resort was rude or unprofessional but at the same time nobody was willing to go out of their way to meet our expectations after the mistakes done by the resort.
Asking for what you want is a key...it never hurts to ask. Requested a room closer to the pool, got it. Requested early check-in, got it.
Beautiful resort! Great amenities.
Concierge was not very helpful. When we asked for a dinner recommendation she handed us a sheet of paper and said there you go. We were hoping for something a little more personable.
Quiet location , beautiful, everyone was extremely nice and helpful!!! Great place to stay!
Staff greeting when we arrived was poor and the general house keeping of our room wasn't as we would have liked.
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