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Newest reviews for San Francisco Airport Marriott Waterfront

  • Anonymous
      United States of America
    August 31, 2014

    I loved the staff. They had great customer service.

    That they didn't have a fridge nor microwave in the room. I thought the rooms would be a little nicer for the price.


  • Chuan-chu
      United States of America
    August 27, 2014

    Hospitality of the staff Excellent view Easy to get around


  • Elaine
      United States of America
    August 26, 2014

    M club & shuttle


  • Meng
    August 21, 2014

    Great view of the planes landing and taking off. Convenient to self park.

    Room allocated was really far from the lift lobby.


  • Mary
      United States of America
    August 17, 2014

    Close to the airport to catch our plane. Staff was welcoming and hospitable.



  • Warren
      New Zealand
    August 15, 2014

    Enjoyed the waterfront view from our room. Nice outlook from the downstairs bar/restaurant area which had plenty of natural light. Nice food. Great beds, always sleep well on those Marriott mattresses. Shuttle to and from the airport regular and convenient.

    The long walk to our room.


  • Stephanie
      United States of America
    August 14, 2014

    Large hotel with small facilities personal touch

    Dinner reservations not confirmed at off site location by bell staff


  • Kimilia
    August 13, 2014


    shuttle bus too slow, always full, need to wait long time.


  • Ed
      United States of America
    August 7, 2014

    Clean rooms, soft beds. Courteous, helpful staff. Ease of traveling to and from the airport and or downtown.

    No free Wi-Fi in rooms !! Even Budget Inn has free wi-fi. Please transition into the new millennium. Hotel restaurant prices are a little overpriced. I don't mind paying for good food but $100 for three of us to eat the breakfast buffet. BREAKFAST ????? Go across the street to Joe's and get a huge, delicious breakfast for $11 each including your drink.


  • Jane
      United States of America
    August 6, 2014

    Nice hotel

    the cost parking fee was not disclosed. We ordered a drink at the cocktail lounge got my drinkwhat the server never came back I had to pay my bill at the bar


  • Marie
      United States of America
    July 29, 2014

    This place is so relaxing, it has everything that we need at that moment and more and of course breakfast is a breeze with starbucks just within the hotel.

    Parking is a challenge and I think that it should be provided for free while staying at the hotel.


  • Roberto
      United States of America
    July 14, 2014


    far from elevator


  • Sin
    July 10, 2014


    Gym, no free breakfast, swimming pool to small, no much more dinner & lunch,


  • Phyllis
      United States of America
    July 9, 2014

    I was most impressed with the friendliness and helpfulness of the staff. Everyone went above and beyond in assisting with any questions.

    I was wish the rooms had hair dryers. That was the only negative.


  • Aanchal
      United States of America
    July 9, 2014

    The sitting are by the lobby facing the bay was the only thing we would return there for

    The front desk staff was great but their restaurant for lunch and breakfast had he worst service ever . We ordered breakfast got it in a timely fashion but when we asked for condiments the server never got it or even asked how everything was. When we were ready for the check her name was Dianne she never showed up and we had to walk to the front and take care of the check . Their rooms are alright no lockers or a mini bar .


  • Jack
      United States of America
    July 8, 2014

    location to airport and free shuttle, nice quite room

    dining and lounge were very cold, we transferred from Marriott downtown to airport and thought there should be hotel transportation


  • Gary
      United States of America
    July 6, 2014

    Wonderful restaurant inside hotel, was expensive but food was delicious! Nice to have shuttle service to airport-this is why we chose this hotel in particular. Loved the view from the back of hotel bayside!

    No continental breakfast, for the price we paid for room, this should have been included! Wish there were more local restaurants in walking distance from this hotel.


  • Anonymous
    July 4, 2014

    The room was dark. It was noisy (we heard neighbors and their tv).


  • Nida
      United States of America
    July 2, 2014

    Location, weather, friendliness, restaurant, shuttle bus, view from my window



  • Lyn
      United States of America
    July 1, 2014

    Shuttle service was efficient and helpful, view of airport was stunning

    This is my first visit to a Marriott. At my check- in, there was only one customer at the desk so I waited at what looked like a reasonable "wait here" spot. A couple people lined up behind me. Then a lady walked up and stood on a black carpet appearing to start a different line. She looked like she didn't see where the line was. Later another lady lined up behind her. Naturally I wondered why they were lining up there. (Yes, check-in was going a little slow.) My turn came and I walked up . Imagine my embarrassment to be told by the ladies that they are elite and get cuts. The people behind me were miffed also. The elite black carpet system is stupid and insensitive. It makes the Non-ELITE feel low class while it forces the elite to be crass and assert thir own perk. Also, there were not enough condiments left for my morning coffee so I called the desk but it took almost an hour and a half for it to be delivered, but it was too late by that time.


  • Anonymous
      United Kingdom
    June 29, 2014

    Close to airport. Super friendly desk clerk. Reasonably comfortable. Nice view of bay.

    High parking cost. Wifi not free.


  • Jonathan
      United States of America
    June 22, 2014

    Waterfront setting and lobby are gorgeous. Room was very nice. Staff was helpful and attentive. Airport shuttle runs every 10 minutes in early a.m. and from the time I stepped out of the lobby at 4:30 a.m. until I was seated at my gate was exactly 21 minutes. It's a short drive to Max's Restaurant and bicycle rentals are free.

    Long hike to the elevator from my room.


  • Peter
      United States of America
    June 22, 2014

    Front desk and concierge staff friendly and helpful


  • Andrey
    June 21, 2014

    Nice place, close to Airport and great view


  • Joe
      United States of America
    June 17, 2014

    Overall excellent service, room comforts, and food especially morning buffet with fresh made omelets and pancakes. Minutes from the airport which has a BART station for access to SF Downtown.

    Just a bit on the high side with rooms $219 but not far off from the Westin which is more affordable but not quite up to the Marriott in food quality.


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