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Newest reviews for Mayan Resort

  • Cynthia
      United States of America
    August 30, 2014

    I loved the fact that hotel set by the Beach and everything was in walking distance.

    I didn't like the thin walls, the balcony door was a mess, the light in the bathroom was all messed up I had to flick it on three or four time just to get it and the vanity light just to come on like it should.

    5.4

  • Paul
      United States of America
    August 24, 2014

    The hotel was right on the beach and the rooms where clean. The breakfast was good. The staff was very fast and helpful.

    Pillows needed replaced. Hallways and elevators needed lots of work. The whole hotel very much needed a renovation.

    7.9

  • Dannielle
      United States of America
    August 23, 2014

    it was close to the boardwalk

    our room was in very poor condition there was a blood stain on the carpet the bed was uncomfortable this hotel needs to be remodeled very badly.I would not recommend this hotel at all

    3.3

  • Joseph
      United States of America
    August 12, 2014

    Everything

    10

  • Rocio
      United States of America
    August 5, 2014

    Everything

    7.9

  • Lane
      United States of America
    August 3, 2014

    location is about it

    everthing

    4.2

  • Anonymous
      United States of America
    August 2, 2014

    Excellent location

    Breaks in ceiling, faucet handle came off, highly scuffed furniture

    7.5

  • Edith
      United States of America
    July 31, 2014

    Close to restaurant . Pool was nice and clean. Great ocean access and staff.

    rooms need work. Having the bars at the hotel open would have been nice. Elevators needs updating

    7.1

  • Michael
      United States of America
    July 30, 2014

    Not anything

    Staff / security

    3.3

  • James
      United States of America
    July 29, 2014

    The staff was friendly and moved us to another room when asked. They even upgraded us to an oceanfront room. They answered our questions when we asked. The location was good with the beach right out front, the peer a quick walk and the music in the evening from the bar next door was nice, but not necessarily my taste for music.

    Way to many repairs needed. Pool was closed the day we checked in due to an issue. The first room we were given had a missing cover on the air condition, there was a large hole in the balcony door at the bottom so when closed anyone could actually see through it. The bedroom door did not close without slamming it shut, and it was hard to open. The air conditioners in both rooms were covered with rust on the outside, missing covers, and leaked water. There was no fan in the bathroom, and the spray in the shower was minimal at best. One of the beds had a warn out curve in it (adult size) and I kept sliding to one side....bad night's sleep.

    6.3

  • Roberta
      United States of America
    July 28, 2014

    Everything was great, perfect for what we were looking for a nice cozy get away. The staff was polite & helpful & always smiling.

    No complaints really the only thing that was a little tough was that the bathrooms were really small.

    10

  • Judy
      United States of America
    July 27, 2014

    right on beach ...can walk where ever you need to go... love it ..will be back next year ...

    cant think of any thing...

    8.8

  • Charles
      United States of America
    July 25, 2014

    Location and view

    Room wasn't very clean nor maintained

    7.9

  • Jill
      United States of America
    July 22, 2014

    Too noisy all night long.

    Booking.com did not have my room reserved with them. When I got there, my room was booked for JUNE 18-20 NOT JULY. Luckily I got a room.

    5.4

  • Anonymous
      United States of America
    July 22, 2014

    The staff mostly was nice, Love the location we come every year, and are recruiting more and more of our friends.

    This hotel needs alot of cosmetic work and some of the staff acts like your a pain in their ass to help you. There should be an adult time in the pool from 9:00pm to 11:00pm, not all of us want to swim with a bunch of kids. Parking is a nightmare.

    6.7

  • Jennifer
      United States of America
    July 20, 2014

    The location was great!! The pool was ok. Kids enjoyed that

    The carpets were very dirty, the ceiling was falling down, we had a big whole in our wall with electrical stuff showing, the air conditioner outside on the balcony was coming apart. Someone had smoked in our room previously cause they were burns on the tub and covers.

    5.8

  • Anonymous
      United States of America
    July 20, 2014

    The location.When we called for extra pillows and towels we got them.

    Elevators 1 wasn't working till last day.You had to wait while for it.When the elevator got there it was always full,due to only 1 working. The room didn't get vacuum at all. One of bed springs was broken. The cold water would not turn off.The parking lot was hard to get into. Hair dryer didn't work.Other guests told us that they had a microwave.couldn't find a plug of the coffee maker

    4.6

  • John
      United States of America
    July 20, 2014

    Everyone was nice and friendly, made us feel very comfortable.

    7.5

  • Stacey
      United States of America
    July 19, 2014

    The location was the only thing I liked about this hotel.

    During our stay only one of the elevators were working. The one that did shook, the doors closed unexpectedly and was filthy. We had two rooms and the doors were rusted and mounted improperly. You could see outside thru the door. The curtains and carpet were dirty. The furniture was broken the patio furniture filthy as well. If we would have been staying more than a day and a half I wouldn't have stayed here!

    4.6

  • Xochilt
      United States of America
    July 18, 2014

    Did not get the room i reserved, elevators never worked the 5 days we stayed, beds were super uncomfortable, had to switch the room i didnt reserve because the ac was leaking, NEVER coming back to this nasty outdated hotel!!

    2.5

  • Kathy
      United States of America
    July 16, 2014

    The pool area and the location right on the beach

    the room was old and the beds were not comfortable. The exterior needs to be update along with the interior rooms.

    6.3

  • Tammy
      United States of America
    July 16, 2014

    Being close to the beach

    The walls looked dirty and with younger children they got to touch everything

    5.8

  • Kenneth
      United States of America
    July 15, 2014

    Liked where it was located nice on the beach with lots to do near by

    Hotel could use some work. The ceiling in our bathroom had a leak in it, the door into the room was hard to open and close

    7.9

  • Shirley
      United States of America
    July 14, 2014

    Stepping out to the ocean, Great staff

    Breakfast , have more variety. Hot tub would have been nice

    7.9

  • Shane
      United States of America
    July 12, 2014

    I liked the location. Had a balcony overlooking the ocean. Staff was friendly, and was in walking distance to great seafood.

    8.8

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