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Newest reviews for Mayfair Hotel and Spa

  • Cache
      United States of America
    August 26, 2014

    Bathroom Comforter

    Check in time

    9.6

  • Anonymous
      United States of America
    August 26, 2014

    Dinner at Spartico and Carlos our waiter.

    Hot pool with napkins floating in it, bad service at pool. Loud, rude housekeeping in hallways. Wake up call at 5am (un requested!!) hardest hotel bed ever. Hot tub that didn't work. Disorganized valets. All in all, a big disappointment.

    3.8

  • Stefania
      Italy
    August 8, 2014

    The Htl is really elegant with a lot of comforts and closed to Coconout Groove so in the night is very pleasent walk throught the small streets fulls of restaurants and Bar with live jazz The cusine is excelle and the room was large and cleaned We liked it very much

    8.5

  • Brisco
      United States of America
    August 4, 2014

    The location

    Reservation have me wrong room

    7.5

  • Carlos
      United States of America
    August 3, 2014

    -the hottub was only available at an additional price. - there was a piece of glass that wasn't cleaned up before we got there and when my friend got up to use the bathroom at night without shoes she got cut, it wasn't a big piece but it could have been worse.

    8.8

  • Nestor
      United States of America
    July 21, 2014

    location.... its close for what I am on the are.

    I had Request 1st to be an a quiet area of the hotel, did not happen. 2nd request extra towels . Call twice for the towels,,, never got it. totality ignore . Unfortunately this is the second time I stay on this hotel and for the second time I have issues. I really don't know if I would do it again

    6.7

  • Joanne
      United States of America
    July 18, 2014

    ~staff was very friendly ~great ambiance ~nice presentation ~everything walking distance

    ~Found a giant roach in my room ~After it stopped raining the pool Terrance wasn't reopened ~WiFi was slow

    9.2

  • Sonya
      United States of America
    July 3, 2014

    The rooftop pool and great overall service.

    Automatic gratuity on everything because we would have tipped more than the recommended amount.

    8.8

  • Fabienne
      United States of America
    July 1, 2014

    Location, Personnel very nice. Parking slow and expensive

    Not too clean, overall appearance, hallways, elevators, pool area....

    5

  • Anonymous
      United Kingdom
    June 22, 2014

    Ok price value

    Coconut Grove is is far from bascailyl everything else, which probably justify the lower price

    5.4

  • Yasmine
      United States of America
    June 20, 2014

    Quick and amazing service!

    Nothing.

    10

  • Jennifer
      United States of America
    June 18, 2014

    The staff and management is absotulely aweful. The manager Nathan is terribly rude.Unfortunately I had a terrible experience with customer Service at the hotel and over the phone. After this I dont know if I will ever stay here again or recommend the hotel to anyone else.Very dissapointed. This used to be one of my favorite hotels to stay at in Miami.

    2.5

  • Yamila
      United States of America
    June 6, 2014

    As soon as I told them there was a problem with the room they immediately gave me another room.

    The pool was kept close just because it had rained earlier that day. All they had to do is just dry it up and open it. The thin mattress out on the balcony was in very dirty bad shape. There was little things that needed attention like a couple lights were about to fall off the wall and there was come wire covers lose in the closet. So just a little maintenance here and there.

    7.9

  • Christina
      United Kingdom
    June 1, 2014

    Good location

    Absolutely disgusting nothing was clean. Insects and cockroach in bathroom. No towels! Fllor was dirty and bath coverd in last persons hair. Stains on sheets, my son got bitten by insects and collapsed and became so sick! They also charged me twice and charged for all the things the cleaners didn't refill from fridge and basket in the room.

    2.5

  • Anonymous
      United States of America
    May 13, 2014

    The hotel is very nice and historic looking....I enjoyed my stay at the Mayfair from beginning to end. I would definitely stay here again.

    7.9

  • David
      United Kingdom
    May 11, 2014

    The staff were very friendly and helpful at all times during my stay. The roof top pool was perfect to relax with no hassle. Bedroom offered full comfort with all amenities you need, including a terrace Jacuzzi!

    There was no offer of Porter services with my luggage both on arrival and leaving, which I did find a little discourteous.

    8.8

  • Freddy
      Mexico
    April 29, 2014

    Hotel was noisy and not clean. Staff not friendly.

    2.5

  • Charles
      United States of America
    April 16, 2014

    The location was great near coco mall the staff was very nice and friendly the bed is very comfortable and nice touch with the big bathroom and tv in it Will visit again soon

    I think you should paint the roof and outside trim the aqua color that you see as you are walking thru the hallways possibly update the alarm clock and hairdryer

    9.2

  • Anonymous
      United States of America
    April 11, 2014

    I loved the picture they showed on their website and the pool upstairs

    The pool upstairs was closed for a different reason 2 of the 3 days we we're there, and turns out the 'ocean' that appears to be in the pictures (behind the pool) is a nearby lake..

    4.6

  • Paolo
      Italy
    April 6, 2014

    Nothing

    The hotel was dirty

    3.8

  • George
      United States of America
    April 1, 2014

    Not much for the cost

    Construction going on outside our room Workers at work right outside on room No ice machine Bed did not have bed spread Shower is dangerous getting out and in

    6.3

  • Patrick
      France
    March 28, 2014

    location

    The fact that I left an expensive men's dress shirt behind in my room, call and emailed repeatedly immediately after I left the hotel to notify them, and 8 weeks later there has been absolutely zero follow up despite their promises to do so. Not good.

    5

  • Patricia
      United States of America
    March 25, 2014

    Loved the roof top bar and pool. Rooms are very nice and great shower and soaking tub! Loved it and had a very nice time.

    Having to pay $26 for overnight parking. Parking should be either free for guest or a lot cheaper.

    10

  • Anonymous
      United Kingdom
    March 25, 2014

    The location

    The hotel is "tired" it needs a complete refurbishment and the wifi is woefully slow. It was very poor value for money.

    5.4

  • Jeffrey
      Panama
    March 15, 2014

    Location - rooms and hotel need updating

    7.1

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