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440 West 41st Street, New York City, NY 10036, United States of America – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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951 verified reviews
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Metro Apartments's staff speaks: Russian, Hebrew, Spanish, English
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24-Hour Front Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Russian, Hebrew, Spanish, English
From 3:00 PM
Until 11:00 AM
Cards accepted at this property
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 951 reviews
Value for money
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Wifi wasn't working and the staff where rude and I'm helpful and the heating wasn't working in the bed room. This could be a great place if more effort was put into it.
Clean nice apartment
Pipe burst in the building. Electricity went off in my room, had to ask 3 times for my bedroom cleaning.
Location was really only plus for my needs.
facility is located adjacent to the major bus terminal in downtown New York City be prepared for lots of noise, local low lifes, and a great view of the entrance to the Holland Tunnel.
my room was above the bus depot noisey but, being from nyc it did not bother me much. room seems outdated with the wallpaper and furniture.
the room size is great for the price. confortable. utilities was great.
WiFi was terrible, they had a complimentary WiFi that hardly even managed to get messages through on Whatsapp. There was supposed to be a High-Speed Access for additional cost that didn't work at all. The Staff was not very helpful and rather grumpy The beds were terrible, the mattress has seen better days. This place is NO four stars hotel.
Location wise this hotel was very good, situated in Hell's Kitchen, very close to Times Square (about 10 mins on foot) Price was OK.
The bed was like a board, but you can't please everyone The TV settings were hard to figure out
Location Staff- very friendly, paid attention to my request to have our room ready at 1130 when we arrived in NYC. Super helpful!! Room- we had a remodeled room and it was gorgeous!!!
Wi-fi was so slow, water was cut in area but hotel couldnot provide water.
Place is great, it was clean and staff was helpfull.
I travel frequently for business and I'm currently staying at Metro for a long-term contract in NYC. I almost didn't even bother looking in Manhattan for a place to stay because of the notoriously high costs but I was fortunate to trip across Metro on Booking.com by chance - I'm glad I did because I'm saving a ton of money and living very comfortably at the same time. I have to tell you, Metro Apartments is hard to beat! Their apartments are comfortable, fully furnished and well equipped with everything a couple or single traveller would need. You'll be hard pressed to find a better value for your money in NYC. The location is convenient and easily accessible by cab or on foot. Its a very short walk to times square with many local conveniences such as a grocery store, dining and world class entertainment. The staff are also top-notch! The front desk is staffed 24/7 by friendly and professional folks who go out of their way to make your stay comfortable. If you're on a budget but want a safe and convenient place to stay with all the comforts of home, you can't go wrong with Metro Apartments!
Unfortunately, construction is happening down the street, hence a little noisy
Location is fantastic! Times square and Port authority bus terminal is a close walking distance! perfect for Woodbury commons.
Close to bus parking, sometimes it's noisy
Very good hotel. Located very close to subway station, bus terminal and center of the city
The Metro is in a good location for exploring NYC, without being right in the middle of everything. Good to have a kitchen to avoid eating out for every meal.
WiFi connection works about 20% of the time.
Central location, good value for money, nice room (studio)
Wish shower wall was frosted, so others are able to use bathroom as well at the same time. The "wall" allows water to spray onto the bathroom floor. Not a good design, however the upgraded tile is nice. Needs doors with curtain or color.
Wifi- I think it is a bit annoying that the free wifi is so bad and if you need better connection you should pay. it can be very noisy as the bus stop is just behind the hotel. it is not recommended for light sleepers. There isn't room service, you have to pay if you want your towels changed and your room cleaned. we were fine cause it was only for 3 nights.
Location is great. we were there during Christmas week and value for money for a location like that is superb. The rooms are big and comfortable. If you need basic room, short stay, 10 min walking distance from Times square and not pay much. This is your place.
wifi can not be covered by all area
Could be noisy - very close to the bus station. OK if you are high up - we were on the 12th floor
Proximity to Times Square & Theatre land Room layout excellent for family including adult son Well furnished
Lift Broke.. Took too long to fix. Some poor older people struggled with the stairs.
Location is fantastic.. Value for Money
Overall a good experience. Great staff, good location, good value, spacious 1 bedroom studio. Would definitely stay again.
wifi access was very poor
great view from 13th floor very spacious
There was no cleaning of my room during my stay
The location was 3 blocks from time square. The subway and bus station were only a block away. The Amtrak station is only 2 blocks away as well.
Very little. Donna Chicago/ Denville,NJ
The manager, Diane. Did everything she could to meet your expectations and the staff was helpful. We'll be back to stay
Room recently painted which you could smell. Heating in room hard to adjust. Not well sign posted on street.
Easy, convenient and clean. Not as noisy as I was expecting.
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