Hotel Metro  

Everything is at your finger tips. Shopping, sightseeing, buses, underground, public locations to sit and eat your take-away food and watch the world go by. The hotel was superb, the staff helpful and friendly, the room extremely comfortable and clean. A great complimentary breakfast and free tea and coffee available 24 hours a day. On the day we arrived we were lucky enough to also have complimentary cheese and wine, along with other delicacies. Not forgetting free newspaper and other magazines, such as Time Out. I would recommend this hotel withour any hesitation.

I liked the central location, you can walk to many sites, the subway is just down the street for things that are further away. It is easily reachable from the airport with the LIRR via Penn Station. The rooms are clean and the breakfast buffet is very good, we were never hungry at lunch time. From the roof terrace you can see the Empire State Building.

The building next door is being built, so the noise starts around 7.30 if you have a room to the back. It didn't bother us, because we stayed over Christmas, so they were on a break. The breakfast room can be a little crowded, but we always managed to get a seat.

Service was great! They upgraded me without me asking. Very roomy and comfortable for NYC. I will definitely recommend to others.

location and break fast comp and free internet in the room.

billing at front office made a mess out of my stay.i was charged one night 10 days prior to my checking and when the final bill was made they did not adjust the advance which they took.now i am after them to get the refund.Hotel system should detect this while doing final billings i trusted but ot penalised.its been a week now i am waiting for the refund lets see how many days it takes??????

Good location near a subway. Easy access to Empire State Building. Concierge service for helpful in booking tickets. Clean and tidy helpful staff. Plenty available for continental breakfast.

The room was clean, with a nice tv and a nice bathroom. The continental breakfast was a great way to start the day and was offered over a long enough time to accomodate early and late risers. The hotel in general had a nice NY-deco feel. We felt very comfortable there.

No bell service on check in.

The only thing I thought was very good was the bed; very comfortable!

The staff were polite but unfriendly; some were actually disagreeable and poorly informed (especially the concierge!). The breakfast room and other public areas were very basic. The whole ambience was certainly not welcoming nor did it offer the services and amenities I would have expected from its description and price.

Great location and very helpful and friendly staff. Nice bar and wonderful terrace that provides a great view of the Empire State building and other architectirally engagin building. I'd definitely recommend the hotel.

Great location. Great Staff. Great price.

Comfortable bed and bedding! We slept in each day as a result of the amazing bed we had in our room. Benefits of the hotel include being 1 stop from Times Square, subway a few doors down from the hotel, Macy's across the street, and a lively rooftop deck which seems to almost sit under the empire state. Fridge in the room was a bonus and our room was more spacious than we imagined, especially for NYC. Loved the 1930's feel of the hotel and the Man Ray prints decorating the halls. Great shower too! Very clean, comfortable, excellent location and around the corner from Keens Chophouse - possibly the best steakhouse I have ever visited, which was recommended by the front desk. Fantastic hotel.

There was nothing that we could fault during our stay. There is scope to provide additional options for breakfast dining such as an 'a la carte' menu or a hot buffet for example, instead of just being the continental option currently in place. The continental option in place suited our needs and the range of options within this category were excellent, with fresh bagels, yoghurts, fruits, cereals, toasts and juices etc

What a great find. Great reto feel. Very friendly staff and location was perfect for our overnight stay. Would highly recomend and will stay here for our next visit

Staff were very friendly and accommodating. Good central location for transportation and access to main attractions of New York. Walking distance to Times Square and Theater district

Unable to have late check out due to type of room.

Clean small great freindly staff fantastic breakfast

Noisy