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Property Highlights

Free WiFi

Places of Interest:

Empire State Building (0.2 miles)
Show map Hotel Metro

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Newest reviews for Hotel Metro

  • Russ
      Canada
    September 14, 2014

    Top notch service, great location.

    9.6

  • Jennifer
      Australia
    September 12, 2014

    Chosen for location, gym, free wifi and reasonable cost, we also appreciated the free upgrade and complimentary breakfast. The relatively fast lift was an unexpected bonus, but the total silence during sleep hours was the most appreciated aspect! We will come again and fully recommend Hotel Metro.

    Maybe just a bit more variety with the breakfast for those who have longer stays would be appreciated.

    10

  • Joan
      United Kingdom
    September 7, 2014

    Ease of getting to main shopping areas.

    The continental breakfast style was served with paper plates,cutlery and paper cups. I understand their reason however I prefer to eat off proper dishes when paying that amount to stay at an hotel.

    9.6

  • Anonymous
      United Kingdom
    August 30, 2014

    Price, location, staff, bed

    Small room

    9.6

  • Bernard
      United States of America
    August 27, 2014

    Comfortable beds, reasonable Times Square area location but with friendly and accommodating staff.

    Proximity to Port Authority terminal - a crowded and tourist oriented area.

    8.3

  • Anonymous
      United States of America
    August 22, 2014

    Location is wonderful. Driving in from upstate, there is a parking lot right next door. Rooms are clean, nicely appointed and nice size for a NYC hotel.

    10

  • Anonymous
      Israel
    August 22, 2014

    great location, nice rooms

    very very small bathroom located one meter from the head of the bed

    7.9

  • Wilson
      Brazil
    August 21, 2014

    I paid less tham $ 200 for the full contracted daily one month before. I asked for late check out until 6:00 pm only to wait for the flight of 10:20 pm and charged me almost $ 350 more! Absurd! There should be more consideration for those who were already staying at the hotel. You certainly earned 2 daily at my expense because surely you rented the room again after 6:00 pm (without the housekeeper services) for a new client. In fact it was an abuse. Another point is about the breakfast. No cheese, no ham or other cold. Only breads. Poor breakfast. If I have to recommend a hotel I will advise you like to make money easy.

    8.3

  • Ricardo
      United Arab Emirates
    August 20, 2014

    Staff, location

    Street noise during the night

    7.9

  • Manuel
      Dominican Republic
    August 20, 2014

    location, good room space, small refrigerator in room , quiet place, beatiful terrace ,

    8.8

  • Kirsty
      United Kingdom
    August 17, 2014

    Location Complimentary breakfast Free WiFi Clean, comfortable room Friendly staff

    Nothing

    7.9

  • Jillian
      United Kingdom
    August 16, 2014

    Easy access to stations & attractions. Staff helpful & efficient. Rooms comfortable & well appointed. Quiet for NYC.

    Not sure why breakfast included. Grim room & really not worth either them offering it or guests having it.

    7.1

  • Cynthia
      United States of America
    August 14, 2014

    The restaurant was excellent, as was the waitstaff. The hotel staff were friendly, but inept. When I asked what time Macy's opened on Sunday, I was told "Probably around nine" An alarm went off at 1am for three of the 4 nights that I was there, I kept telling them and even though it said "off" it rang. I unplugged it, not them!

    When I asked the girl behind the desk on Sunday, where I could buy a newspaper, she said "There's a grocery store on the corner" Well there is a bank on the corner, not a grocery. When I told her this she said "Oh, it's around the corner" How is a visitor to know this? Retraining the desk staff would change my opinion

    6.3

  • Anonymous
      Ireland
    August 14, 2014

    Found the hotel ideally located, very clean, staff were helpful and friendly.

    Breakfast offered had not much choice. No meat or eggs.

    9.2

  • Helen
      United Kingdom
    August 12, 2014

    Everything was great! To kick start my vacation, they gave me an upgrade to a suite which was wonderful. Clean & very comfortable. Staff were very helpful. Breakfast was good.

    Nothing

    10

  • Melenda
      United States of America
    August 10, 2014

    Hotel Amenities

    9.2

  • Anonymous
      United States of America
    August 7, 2014

    For a one night stay this hotel was great. It was in a great location and the room was very nice. However, I booked a queen bed online but when we got there they had us in a double bed room. Not sure if that was booking.com issue or hotel issue. They were able to put us in an upgraded room. I guess we were lucky. I would not have been happy otherwise since I was not notified of this change. This was the first hotel I stayed in in NYC that gave us free breakfast - Nice. The roof top bar/seating area was great.There was some street noise but that eventually quieted down. All in all I would stay there again.

    10

  • Anonymous
      United States of America
    August 6, 2014

    Location

    Bathroom flush, bed sheets had hair from previous guests, very mediocre furniture borderline ugly. Overpriced. Breakfast room.

    5.4

  • Kara
      United States of America
    August 6, 2014

    The bed was very comfortable.

    The hot water handle in the bathroom sink leaks. Hot water tempture was really hot. Shower head is so strong and door swings open

    9.2

  • Hossein
      United Kingdom
    August 4, 2014

    location

    parking fee

    6.7

  • Lesley
      United Kingdom
    August 3, 2014

    Hotel Metro could easily be missed walking by but I'm so glad a friend recommended it to us. The staff are welcoming, the reception an oasis of a busy street. We booked a double room but my husband made contact before just looking through social media saying we were looking forward to our stay for our anniversary and my birthday and when we arrived we had been up graded to a suite and welcomed by a bottle of chilling fizz and a card from the hotel. They did not have to do this but made our stay even more enjoyable. We had the complimentary breakfast one day which was fresh bagels, giant muffins, yoghurts and hot drinks a good set up. The location is great for walking and the subway at the corner or for Penn Station very nearby which we used to transfer from Newark Airport. The roof top bar affords great uninterrupted views of the Empire State Building. Our room had everything we needed including a discrete iron and ironing board! We had a great stay at Hotel Metro.

    Stick a few more coffee pods in with the machine in the room they are lovely!

    10

  • Deborah
      United States of America
    August 3, 2014

    The location was great

    The bathroom was way too small - no counter space and my shower dripped continuously :(

    7.5

  • Anonymous
      United States of America
    August 2, 2014

    Location, cleanliness, pleasant staff, good price, convenient, great amenities, nice rooftop bar with great view.

    Slow elevators, rooftop bar closes at 10pm and expensive.

    7.5

  • Martin
      United Kingdom
    July 29, 2014

    locality.pleasant surroundings of hotel and relaxing music.cooked breakfast option in metro grill delicious.

    7.5

  • Eugin
      United States of America
    July 29, 2014

    Good rooms....spacious and very clean.

    Nothing

    10

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