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Property Highlights

Free WiFi

Places of Interest:

Empire State Building (0.2 miles)
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Newest reviews for Hotel Metro

  • Anonymous
      United Kingdom
    August 30, 2014

    Price, location, staff, bed

    Small room

    9.6

  • Bernard
      United States of America
    August 27, 2014

    Comfortable beds, reasonable Times Square area location but with friendly and accommodating staff.

    Proximity to Port Authority terminal - a crowded and tourist oriented area.

    8.3

  • Anonymous
      United States of America
    August 22, 2014

    Location is wonderful. Driving in from upstate, there is a parking lot right next door. Rooms are clean, nicely appointed and nice size for a NYC hotel.

    10

  • Ricardo
      United Arab Emirates
    August 20, 2014

    Staff, location

    Street noise during the night

    7.9

  • Manuel
      Dominican Republic
    August 20, 2014

    location, good room space, small refrigerator in room , quiet place, beatiful terrace ,

    8.8

  • Kirsty
      United Kingdom
    August 17, 2014

    Location Complimentary breakfast Free WiFi Clean, comfortable room Friendly staff

    Nothing

    7.9

  • Jillian
      United Kingdom
    August 16, 2014

    Easy access to stations & attractions. Staff helpful & efficient. Rooms comfortable & well appointed. Quiet for NYC.

    Not sure why breakfast included. Grim room & really not worth either them offering it or guests having it.

    7.1

  • Cynthia
      United States of America
    August 14, 2014

    The restaurant was excellent, as was the waitstaff. The hotel staff were friendly, but inept. When I asked what time Macy's opened on Sunday, I was told "Probably around nine" An alarm went off at 1am for three of the 4 nights that I was there, I kept telling them and even though it said "off" it rang. I unplugged it, not them!

    When I asked the girl behind the desk on Sunday, where I could buy a newspaper, she said "There's a grocery store on the corner" Well there is a bank on the corner, not a grocery. When I told her this she said "Oh, it's around the corner" How is a visitor to know this? Retraining the desk staff would change my opinion

    6.3

  • Anonymous
      Ireland
    August 14, 2014

    Found the hotel ideally located, very clean, staff were helpful and friendly.

    Breakfast offered had not much choice. No meat or eggs.

    9.2

  • Melenda
      United States of America
    August 10, 2014

    Hotel Amenities

    9.2

  • Anonymous
      United States of America
    August 7, 2014

    For a one night stay this hotel was great. It was in a great location and the room was very nice. However, I booked a queen bed online but when we got there they had us in a double bed room. Not sure if that was booking.com issue or hotel issue. They were able to put us in an upgraded room. I guess we were lucky. I would not have been happy otherwise since I was not notified of this change. This was the first hotel I stayed in in NYC that gave us free breakfast - Nice. The roof top bar/seating area was great.There was some street noise but that eventually quieted down. All in all I would stay there again.

    10

  • Anonymous
      United States of America
    August 6, 2014

    Location

    Bathroom flush, bed sheets had hair from previous guests, very mediocre furniture borderline ugly. Overpriced. Breakfast room.

    5.4

  • Kara
      United States of America
    August 6, 2014

    The bed was very comfortable.

    The hot water handle in the bathroom sink leaks. Hot water tempture was really hot. Shower head is so strong and door swings open

    9.2

  • Hossein
      United Kingdom
    August 4, 2014

    location

    parking fee

    6.7

  • Lesley
      United Kingdom
    August 3, 2014

    Hotel Metro could easily be missed walking by but I'm so glad a friend recommended it to us. The staff are welcoming, the reception an oasis of a busy street. We booked a double room but my husband made contact before just looking through social media saying we were looking forward to our stay for our anniversary and my birthday and when we arrived we had been up graded to a suite and welcomed by a bottle of chilling fizz and a card from the hotel. They did not have to do this but made our stay even more enjoyable. We had the complimentary breakfast one day which was fresh bagels, giant muffins, yoghurts and hot drinks a good set up. The location is great for walking and the subway at the corner or for Penn Station very nearby which we used to transfer from Newark Airport. The roof top bar affords great uninterrupted views of the Empire State Building. Our room had everything we needed including a discrete iron and ironing board! We had a great stay at Hotel Metro.

    Stick a few more coffee pods in with the machine in the room they are lovely!

    10

  • Deborah
      United States of America
    August 3, 2014

    The location was great

    The bathroom was way too small - no counter space and my shower dripped continuously :(

    7.5

  • Anonymous
      United States of America
    August 2, 2014

    Location, cleanliness, pleasant staff, good price, convenient, great amenities, nice rooftop bar with great view.

    Slow elevators, rooftop bar closes at 10pm and expensive.

    7.5

  • Martin
      United Kingdom
    July 29, 2014

    locality.pleasant surroundings of hotel and relaxing music.cooked breakfast option in metro grill delicious.

    7.5

  • Eugin
      United States of America
    July 29, 2014

    Good rooms....spacious and very clean.

    Nothing

    10

  • Jennifer
      Ireland
    July 21, 2014

    Location was perfect, very central and less than a minute from a subway station. Staff were friendly and helpful.

    9.2

  • Jane
      Australia
    July 14, 2014

    Staff generally friendly and helpful, beds comfortable, rooftop bar good for a final drink before the night expired

    Noisy air conditioning, location in mid-town does not show the best of NYC, rooms were a bit dark, queen rooms very small, reception didn't sell stamps

    6.3

  • Behzad
      Iran
    July 13, 2014

    I would like the spacious well equipped room

    The breakfast was simple

    8.3

  • Joy
      United States of America
    July 9, 2014

    The water pressure was excellent, so necessary to wash my thick hair! Staff was super helpful. Roof top Terrace was a lovely perk.

    Room Service hours: wished there was more time flexibility

    10

  • Katarzyna
      United Kingdom
    July 8, 2014

    great location, rooms very spacious and comfortable; lovely staff - all around

    9.6

  • Craig
      United Kingdom
    July 4, 2014

    Free room upgrade. Free Wi-fi. Top mid town location. Roof top bar. Attractions & top restaurants close by. Macy's a block away. Empire State Building a block away. Keens, one of the top NY Steakhouse less than a block away. Free complimentary breakfast. Bed size & comfort. Bathroom & jacuzzi bath size. Top concierge and bell boy. Very helpful front desk staff. Great cleaning staff. Last but not least the price, I believe that it would be near impossible to match this standard of room at the price charged anywhere in Manhatten... I am a seasoned world traveller both for business and pleasure and consider myself hard to please with hotel facilities. I have stayed in some world class hotels and some at the other end of the scale in 3rd world countries and I would put the overall experience of this hotel up there with the best of them, it hit the right spot for 10 nights. Thank you...

    Not a lot, complimentary continental breakfast was ok (and free) but if I was to be hypercritical then disposable plates and cutlery didn't suit the high standard and quality of this establishment...

    9.6

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