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3911 Interstate 35 North, San Antonio, TX 78219, United States of America – Show map
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104 verified reviews
They speak your language
Microtel Inn & Suites Northeast's staff speaks: Spanish, English
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BBQ Facilities, Outdoor Pool
Food & Drink
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Designated Smoking Area
4:00 PM - 12:00 AM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
One child under 2 years is charged USD 10 per night in a crib.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 104 reviews
Value for money
Show reviews from:
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Cleaniness great staff breakfast great
weekly prices not enough parking
The Manager and employee were raising there voices arguing while we ate breakfast. My husband and I were the only ones eating but this was rude on there part! Very unprofessional!
Near the train
I liked the friendly worker
Didn't like closet it was broken the smell of cigarettes in room and was tad dirty
Nothing at all. Unfriendly staff, bad smell in the room, and if you don't want to sleep, this is the place to stay. You hear the tv in the next door room, doors slamming, people talking in hallways, and the horn of train many, many times a night.
THE POOL IS VERY SMALL. THEY RAN OUT OF HOT BREAKFAST. THE RUG'S WERE NOT STEAM CLEANED. ROOM 118
This Microtel Inn is very good for the price, Very close to the AT&T Center. Will stay there again.
The room was the tiniest hotel room I have ever stayed in. Luckily, it was just me and my 11 year old son who squeezed into the room. We made the mistake of booking a standard room, when we should have booked a suite just to end up with a normal sized room......live and learn.
I was not aware that the place was named Microtel because everything is smaller...not the tab...opened the wardrobe black bugs twice..too tired to complain
staff was excellent! when checked in I was provided with every detail the hotel has to offer very nicely decorated hotel check in area very up to date decor rooms very clean also nicely decorated bathroom was very nice as well
The location was close to Splashtown
Bedding was very dirty, pull out couch didn't have any sheets, room had a horrible smell, used pipe tobacco smeared on wall, when in fact was non smoking!!!
It was very close to the ATT center.
The pool was about as small as a large bathtub. And the room was equally as small. It would've been great for a single person but not enough room for a couple.
the staff and the location was Ok. clenaness also. We are about to say "A" to everything.
our room was in front of a very very very very noisy ice machine.
Nothing to like
Everything from checking in to the workers working over night, lots of noise and disrupted evenings I never had such a bad experience in a hotel at all.
Nice hotel, nice clean rooms, good bathroom and bed. The location is fairly easy, although the house number isn't recognized by some gps. Located at 10' from downtown SÅ.
Breakfast very limited. Only the last day I saw some scrambled eggs. The pool is located in the parking lot next to the highway, with little room to get comfy...
Staff was great. Room and hotel were pretty clean.
Location is in a bad part of town, parking was an issue, pizza delivery drivers go door to door trying to sale pizza at 11 at night
Staff at check in very nice
Room was very small
Staff helpful. Room/bathroom standard and reasonable.
1. Very difficult location on I-35 access road with inconvenient exits. 2. It is near a train track with train whistles throughout the night. 3. Not enough tables/chairs in the dining area for all the guests. 4. Added charge for safe, was told could not remove it easily. 5. Not sure if there really was enough parking if the place was ever full.
The standard room was like a box, too small.
Nothing!!! Do not pick this motel!!!
When we arrived, our room was extra humid, it was impossible to breath, because on of the staff members did not shut down water in the bath. It turned out it couldn't be shut down, because the tap was broken! They did not even notified us in advance, which shows how much they do not care about customers. In addition, the sheets had light yellow spots on them, so they probably were either washed poorly or just simply sprayed. Don't be temped by lower price, do not go there.
The bathtub could use
The leaking water facet in bath tub.
The women I communicated with most, Janet at the front desk and our housekeeper (the girl with the sandy brown ponytail), were very accommodating and had such great customer service. The location is great for families who want to be near downtown without the congestion or noises of the city. The breakfast was also good.
Our room looked as though it had not been updated for at least 10 years. Our bathroom really looked rundown: sink was stained and the paint/enamel was chipping. The tub was discolored, the floor looked chipped in areas. The bedroom tables all had loose or damaged legs, the room didn't have a fresh feeling. It faintly smelled of old upholstery, and a piece of wood near the A/C fell off the wall. Also, upon booking on Booking.com, we requested and paid for an extra roll out bed, however upon check in, only after I asked before signing did we find out this location does not reserve roll outs because they only have one. The lady at the front desk, Janet, was very understanding and helped reimburse the additional expense, but had I not inquired, I would've had more of an inconvenience later. As it was, it did cause a lengthy check in process.
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