Milford Plaza Hotel  

In short, nothing except the location The front staff were friendly, the concierge perfect and helpful The beds were very good

As I have stayed in several other us hotels in other cities, I expected a similar high standard here, but no, first we got a cupboard which in no way looked like the one on the Booking.com that I booked. I complained that it did not have 2 double beds, only one and we simply could not get the cases inside, the manager was called and we were allocated, after some remonstrating, another room on the same floor. It was bigger, but only enough to contain the second bed, There was a chair but no table for it, the wall paper is in a poor condition as if it is still the original. We did get a refrigerator in the end, but the maintaenace man, like myself, could not find a powerpoint for it. Several hours later and after another phone call,(the phone did not extend to other then the switch board) someone came with an powerboard. The bath room is simply not fit for people, apart from tiles missing on the floor, it is filthy along the door frames wich looks rotten, as does the door to what passes for a wardrobe.( 6 coathangers for 2 travellers is just not enough) There are no soap holders, only slippery china to put it on The curtain will not cover, it keeps spipping off the notch to hold it in the clip and keeps the room too light from outside. As we had switched room immediatedly, nobody had seemingly told the cleaners and we had to ask for the room to be made up the second day around 2200 hours The merry sound of the jack hammers below did not add to the ambience to get our baggage to the room, wich were not ready, as it was only 1000 am, I had to run a gauntlet of porters costing a lot in tips and the lady actually told us to go away for six hours, which we did. More tips to porters, one of which got rude when I said I would carry the bags down myself.

We liked the location.

We found our room to be very small (much smaller than pictures on line or rooms at other hotels we have stayed at). Also there was no wastebasket in our room & we found someone else's garbage left in a drawer. The floor looked like it hadn't been vacuumed. However the bed was neat & clean.

Good location

- very small and old looking bedroom, shower with not-operational temp control, changing from hot to cold waves, bathroom to small, only one power sup for the room, heating system not working, in reservation was mentioned that no deposit will be charged but hotel charged me 160$ over

It was close to everything we needed

No ice machines on every floor, no counter space in the bathroom, wallpaper coming off the wall, no coffee, staff was clueless

I booked to stay 8 nights, but only stayed one because of the poor condition of the room. The beds were more like cot bed and in the bathroom they did not even offer shampoo.For the same price or maybe a little less I moved to the New Yorker which is on the same ave. at 34st instead of 45 (which is pretty much same location, but better convenience for subway and the rooms .... well .... way different )

Location of the Hotel was ideal and very close to Time Square.

Hotel staff were only ok. Room sizes were tiny and our initial room had an adjoining door to another room but we asked to be moved when the people next door made a lot of noise at 3am. Hotel staff were helpful enough to move us and we got a nice room then albeit you couldn't swing a cat in it!!!

Great location. Clean, comfortable and reasonably priced hotel.

Location

We were in the older section......room not really clean and comfortable

Everything was close by and the bed was great and comftable love it wish to stay again but for two nights at a good price

Ask for a refurbished room. They are very nice. The location is the best (in the corner there is a subway station and one block away from time square). Good cost-benefit.

Combination of location, price, and have stayed there previously. The renovated room was comfortable and the design was good with respect to renovation of an older building despite the bathroom being compact.

Although coffee was available and good at the lobby shop, a coffee maker in the room would have been a good amenity.

Second time to stay at the Milford Plaza. Brilliant location just off Times Square. Basic room but has everything you need. Great value for money!!