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Restaurant Row (0.2 miles)
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citizenM New York Times Square

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Score from 1854 reviews Excellent 8.9/10

Newest reviews for Row NYC

  • Svetlana
      United States of America
    August 31, 2014

    Location was great. Interior in the lobby area is very nice.

    Room was super small. Design in the room was distracting. Stuff started cleaning from 8 in the morning. Knocking the door and asking when I'm going to leave was kind of annoying.

    5.4

  • Robin
      Netherlands
    August 31, 2014

    Location

    Small rooms and no city view even if requested and payed for it.

    6.7

  • Anonymous
      United States of America
    August 30, 2014

    Location, restaurants, stores nearby, quick walk to Bryant Park, subways. Very clean, comfortable, safe for solo female traveler.

    No hair dryer

    10

  • May
      Australia
    August 30, 2014

    So centrally located and walking distance to most places of interest and eateries

    The price could have included breakfast. It would have given a better start to the day. A light continental breakfast would have done it.

    8.8

  • Eloise
      Canada
    August 30, 2014

    The staff from the front desk to the room attendant were attentive and caring. Politeness was the norm.

    Nothing comes to mind.

    10

  • Retno
      Indonesia
    August 30, 2014

    the location close to broadway, times square, and everywhere (if you like to go around on foot). Friendly front desk person (his name is Junior)

    the wi-fi slow and only allowed for one gadget (as informed by the reception when checking us in)

    7.1

  • Melissa
      United Kingdom
    August 29, 2014

    The location of the hotel and its Wi-Fi service.

    The size of the room I was in and the fact that the bathroom smelt.

    7.5

  • Anonymous
      Serbia
    August 29, 2014

    Location, enterier design, atmosphere

    loud A/C, problem with A/C

    7.9

  • Faisal
      Saudi Arabia
    August 28, 2014

    LOCATHIN

    The rooms is very small

    5.4

  • Kathryn
      United States of America
    August 28, 2014

    Location

    Room was tight

    7.5

  • Richard
      Canada
    August 28, 2014

    The rooms are very small BUT comfortable. The staff is friendly and accommodating. Beds are very cozy!

    The rooms are super tiny!!

    8.3

  • Angeliki
      Belgium
    August 28, 2014

    lobby lounge most staff location

    noisy AC Bathroom space water flow too hard

    5.8

  • Dennis
      Brazil
    August 27, 2014

    Near to Times Square and a lot of theaters.

    Nothing

    8.3

  • Maryam
      Saudi Arabia
    August 27, 2014

    Location

    Staff attitude with customer was very bad and not helpful

    4.2

  • Sharon
      United States of America
    August 27, 2014

    Love the beds, like sleeping on clouds, love the feather pillows, love the location!!!

    No refrigerator

    9.6

  • Sharon
      United States of America
    August 27, 2014

    I loved this place, location, clean, very nice place. I only wished they had a coffee maker, refrigerator and microwave. It was a little small but considering the location, it was fine. It was within a block of everything.

    No refrigerator, microwave, no coffee maker.

    9.6

  • Tanisha
      United States of America
    August 26, 2014

    The robes were clearly old and visibly washed too many times to still continue to be used.

    9.2

  • Roland
      United States of America
    August 26, 2014

    The location is on 8th ave Between 45 & 46 st . The room was tiny maybe 12 feet by 12 feet. The Ac was very loud and right next to the bed. And when the ac was off I can hear some giant fan from the first floor and I was on the 20th floor .

    The room was tiny maybe 12 feet by 12 feet. The Ac was very loud and right next to the bed. And when the ac was off I can hear some giant fan from the first floor and I was on the 20th floor .

    4.6

  • Nikhil
      United States of America
    August 26, 2014

    Close to all important places . All tour operators were at walking distance. Good eating joints all around.Very good bathrooms. Staff helpful and friendly.

    Should provide cookies and coffee in the room.

    9.2

  • Daniel
      United States of America
    August 26, 2014

    Great location. Cheap.

    Small room, girl asking for keys before you could get in elevator in the evening was rude.

    6.7

  • Sarah
      Norway
    August 26, 2014

    The hotel decor was very cool and the staff were friendly and very helpful. The room we had was spacious and quite clean. Great location to restaurants, shops and Times Square.

    I am not sure I would choose this location again in NYC, we were all a bit overwhelmed with the noise and action, but I am sure it is perfect for some people (no kids!). There was always an amazing amount of action in the lobby so we never ate there, but it looked cool.

    7.5

  • Anonymous
      Canada
    August 26, 2014

    It's really lovely!!. Location is amazing because it's close to everywhere :). I have no worries so far. I will book with this hotel again.

    10

  • Anonymous
      Australia
    August 26, 2014

    Luggage store porter ignoring wife on last day

    8.3

  • Anonymous
      United States of America
    August 26, 2014

    Nothing inside the room

    Nothi g

    7

  • Cori
      Canada
    August 25, 2014

    Security Compact rooms couldn't make too big a mess Location

    Staff wiping garbage cans with same cloth they wiped eating tables

    7.5

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