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United Nations New York (0.2 miles)
Show map ONE UN New York - Millennium Hotels and Resorts

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Score from 804 reviews Very good 8.1/10

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hotel In the Theater District and within a 3-minute walk of Times Square, this hotel features a fitness center and a concierge service. Rockefeller Center is a short walk away.

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Score from 1956 reviews Good 7.7/10

Newest reviews for ONE UN New York - Millennium Hotels and Resorts

  • Anonymous
      Nigeria
    August 27, 2014

    Location

    No free wifi

    9.2

  • Ronald
      United States of America
    August 26, 2014

    Only location

    The hotel is very old and the rooms are too small and you not not get a sense that you are in a premium hotel. For the price I could have book somewhere away from the city and got better service. They woke us up at 9 am for housekeeping check out is at 12pm. Come on man

    3.8

  • Anonymous
      Switzerland
    August 25, 2014

    They try their best to give great satisfaction to clients.

    They don't have weighing scale for our luggages.

    9.6

  • Abdulrahman
      Saudi Arabia
    August 24, 2014

    Only the view

    The staff in the reception was the worst staff I have be seen ever,, and also concierge,, so I'm not recommend that hotel for anybody,,

    4.6

  • Laurie
      Canada
    August 24, 2014

    We loved the location and the panoramic view. The staff were amazing and helpful.

    The bathrooms were not cleaned properly. They smelled and there was orange mould. We stayed with three women who needed mirrors and there were only mirrors in the bathroom. It made it very difficult to get ready.

    7.1

  • Anonymous
      United States of America
    August 23, 2014

    Staff extremely pleasant and helpful (especially since we are from Boston!)

    A bit of a walk to subway/public transportation

    9.2

  • Rosa
      United States of America
    August 20, 2014

    Everything was very clean. Great customer service, all the staff very professional but yet very friendly. Close to everything. I would definitely stay again.

    10

  • John
      United States of America
    August 19, 2014

    Good location with a nice view, staff was friendly.

    Shower did not get hot, and the hair dryer did not start.

    6.7

  • Samantha
      United Kingdom
    August 17, 2014

    Excellent customer service nothing too much trouble Amazing views Free upgrade to room in west tower and club privileges of free breakfast/refreshments/cocktails

    Location - a little bit off the main tourist areas but everything within a decent distance

    8.8

  • Astrid
      Philippines
    August 16, 2014

    The lobby was very modern and the staff were helpful. The amenities were nice. Our room had great view on NYC

    The furnishings in the room were old. Even the a/c has knobs? No remotes? Too expensive for its value, i should have paid less. I found it ridiculous that i had to pay for wifi, but then again it's new york? Everything's expensive there.

    5

  • Anonymous
      United States of America
    August 15, 2014

    Price, location, comfort

    West tower is getting a bit grubby...just a bit too used...time for some new carpets in halls perhaps?

    9.6

  • Donald
      United States of America
    August 14, 2014

    the quiet comfort and views of the upper floors.

    Reception and check out is almost always a tedious wait, it seems to be under staffed at the busiest times of the day.

    9.2

  • Hamed
      Kuwait
    August 14, 2014

    No think

    2.5

  • Hilary
      United Kingdom
    August 14, 2014

    service from concierge excellent. fabulous view from room (3522) children loved having a pool.

    room decor little tired

    8.8

  • Anonymous
      Germany
    August 12, 2014

    very narrow double bed, 130cm wide only

    5

  • Sanjay
      United Kingdom
    August 12, 2014

    Good central location and great views from our room looking uptown and across to Brooklyn.

    There was no water provided in the room and my room service request for water never turned up. The room decor is starting to look a little dated, though I suppose that is reflected in the lower rate.

    7.1

  • César
      Spain
    August 7, 2014

    Location is nice, at walking distance of Grand Central, Times Square and other points of interest. Nevertheless, the closest subway station is 10 minutes walking, what can be a problem with heavy luggage,

    Altough in the reservation appeared as 'superior room with extralarge bed', space was so limited, and the room wasn't definitely 'superior'. Views were also limited.

    6.7

  • Anonymous
      Dominican Republic
    August 5, 2014

    - Hotel front desk, was a bit old school. The mirrors behind the Front desk allowed me to see all the cluster and mess the staff have at the front desk. - Room did not have a fridge or a microwave.

    6.7

  • Denise
      United States of America
    August 5, 2014

    Cant complain about nothing.

    Just one of the elevator stop on the 36 floor n we press on 37 floor n it look it like it was gonna drop down. Very scary that i got to see my boyfriend face 4 the first time like omg we going down. Beside that the places was beautiful n everything was so close.

    8.3

  • Anonymous
      Gibraltar
    August 5, 2014

    Spacious room Lovely view Decor in new wing was super

    Decor in old wing was tired Valet parking 20% more expensive than neighboring garages Wifi is expensive - it should be free Door staff lacking in charm Failed to respond to request to find and return lost property

    5.4

  • Reynaldo
      Brazil
    August 4, 2014

    Pool

    Everything expensive, for example 1 USD each copy in the business center!

    6.3

  • Egor
      Ukraine
    August 4, 2014

    Location - 5 minute walk from Grand Central station, flat rate from/to JFK for cab. Citybike stand in 50 mtrs. View is astonishing and compares to what you get from climbing the Top Of the Rock:)

    Personnel seemed quite relaxed and unwelcoming. Maybe they expected tips for every move they make but I support the rule first you do then I thank, not vice versa. The bartender and bell boy were great though. But anyway - the location and the view do compensate.

    7.5

  • Karyn
      United States of America
    August 2, 2014

    Valet and bell service were great. Most front desk staff were very friendly. Loved the view from the 34th floor!

    No in and out privileges. Ridiculous. Parked for 2 days. $48! When I needed to retrieve items from my valet parked car I had to walk several blocks to a parking garage, then down to the bottom where my car was parked in a huge puddle. I could have done that for way less than $48

    7.9

  • Radi
      United Kingdom
    August 2, 2014

    Location: middle of nowhere: far a way from any metro terminal. We spend an hour to get to that hotel from the grand central station. Wi-Fi is horribly chargeable. The room was like an office and was not that clean. Really expensive for poor value. Outrageous taxes.

    2.5

  • Priscilla
      United States of America
    August 1, 2014

    Every about the hotel/resort Property!

    Parking!

    10

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