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United Nations New York (0.2 miles)
Show map ONE UN New York - Millennium Hotels and Resorts

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Newest reviews for ONE UN New York - Millennium Hotels and Resorts

  • Helen
      Canada
    September 15, 2014

    Largest hotel room I have ever had in NYC.

    9.6

  • Estifany
      United States of America
    September 13, 2014

    The staff, all very warm and friendly

    None. Enjoyed my stay

    10

  • Yamin
      Venezuela
    September 9, 2014

    The rooms so comfortable The location The views The service

    10

  • Elizabeth
      United States of America
    September 9, 2014

    How can you beat 4 blocks from Grand Central? The hotel staff was friendly and helpful. The room, while not deluxe, was clean and quiet with more than adequate space. I would stay again and recommend to anyone.

    10

  • Juan
      Colombia
    September 8, 2014

    I liked the location since I used an unlimited MetroCard (both bus and subway). Places for a drink or even a lunch were so easy to find. Staff people and every colaborator were so kind.

    Elevators could improve the speed.

    9.6

  • Timur
      Russia
    September 7, 2014

    The price is too high for the facility quality and destination, even for NYC.

    6.3

  • Rosalia
      Canada
    September 4, 2014

    The location was ideal as I had meetings next door and across the street. It was quiet ,comfortable, and safe. I could concentrate on my work and enjoy the comforts of working out and going for a swim after work. The staff was very serviceable and polite.

    9.2

  • Anonymous
      Philippines
    September 1, 2014

    Location, size of room, and the picture window which gave a magnificent view of the East Hudson, Chrysler Tower, the Empire State Bldg, and other landmarks

    Some aspects of the hotel need refurbishing, e.g,a pin light was falling from our first room, the elevators squeek, the carpets are old.

    8.3

  • Christopher
      United Kingdom
    August 28, 2014

    great views, great location, nice gym and pool overlooking the east river, friendly staff.

    No wi fi, expensive breakfast, this hotel is tired, needs a refurbish. No way is it a four star.

    7.5

  • Anonymous
      Nigeria
    August 27, 2014

    Location

    No free wifi

    9.2

  • Ronald
      United States of America
    August 26, 2014

    Only location

    The hotel is very old and the rooms are too small and you not not get a sense that you are in a premium hotel. For the price I could have book somewhere away from the city and got better service. They woke us up at 9 am for housekeeping check out is at 12pm. Come on man

    3.8

  • Anonymous
      Switzerland
    August 25, 2014

    They try their best to give great satisfaction to clients.

    They don't have weighing scale for our luggages.

    9.6

  • Abdulrahman
      Saudi Arabia
    August 24, 2014

    Only the view

    The staff in the reception was the worst staff I have be seen ever,, and also concierge,, so I'm not recommend that hotel for anybody,,

    4.6

  • Laurie
      Canada
    August 24, 2014

    We loved the location and the panoramic view. The staff were amazing and helpful.

    The bathrooms were not cleaned properly. They smelled and there was orange mould. We stayed with three women who needed mirrors and there were only mirrors in the bathroom. It made it very difficult to get ready.

    7.1

  • Anonymous
      United States of America
    August 23, 2014

    Staff extremely pleasant and helpful (especially since we are from Boston!)

    A bit of a walk to subway/public transportation

    9.2

  • Jessica
      United States of America
    August 22, 2014

    Loved the view from our room, very comfy

    We were very disappointed to find out the pool closed as early as 5pm.. with that view a night swim wouldve been a perfect night cap!

    8.8

  • Daniel
      United States of America
    August 22, 2014

    The entire experience was very good

    The halls looked very dated but I didn't stay because of the hall, the room was very good

    9.6

  • Rosa
      United States of America
    August 20, 2014

    Everything was very clean. Great customer service, all the staff very professional but yet very friendly. Close to everything. I would definitely stay again.

    10

  • John
      United States of America
    August 19, 2014

    Good location with a nice view, staff was friendly.

    Shower did not get hot, and the hair dryer did not start.

    6.7

  • Emma
      New Zealand
    August 19, 2014

    We arrived later in the evening for our checking in and our first impression was 'wow'! The staff member was very friendly and kind and we got a free upgrade which was apsilutly incredible! The hotel just have some of the best views ever!!

    However, I see why there are only 4.5 stars now after staying in a 5 star for 2 previous nights before, the staff at the hotel were not so good. They spoke with a rude manor and I don't know if it was because we were young only being 19 they roles their eyes on a multiple occasions(Bell Desk staff). Information was not given out either, we originally got told the hotel provide a free luggage hold for a day so we took the opportunity and we went out, however when we returned to the hotel they said it was a charge of $2 per bag, okay it's not a lot of money but we were not told this at the beginning which we should have been!

    9.2

  • Nicoleta
      Canada
    August 19, 2014

    When I book a hotel, I read the bad reviews first. I must say that our room was excellent, clean and quiet! Everyone from the bellman, to the reception desk, to the cleaning staff, was friendly, polite and so very helpful. Thank you for a memorable experience! I would definitely recommend this hotel to my friends.

    9.2

  • David
      United States of America
    August 18, 2014

    The location of the hotel is perfect; just a few blocks from Grand Central. But that's where the goodness ends...

    The Millennium hotel simply stole the name of the United Nations complex down the street. This is a Bed Bug infested dump of a hotel. Whole family was eaten alive. We had to move rooms because of a long list of problems - several were safety issues. New room wasn't much better. This hotel is done. They need to start over. And the service, omg, what service? Let's just say they hate their job and your presence just reminds them of it. I could go on and on about the problems. Will spare you the details. Would never go back.

    3.8

  • Anonymous
      United States of America
    August 18, 2014

    The location is very nice, and so was the view from our 36th floor room.

    My wife had to wait for a long time with wet hair for a replacement hair dryer... had to call three times before someone took care of it.

    8.8

  • Samantha
      United Kingdom
    August 17, 2014

    Excellent customer service nothing too much trouble Amazing views Free upgrade to room in west tower and club privileges of free breakfast/refreshments/cocktails

    Location - a little bit off the main tourist areas but everything within a decent distance

    8.8

  • David
      United States of America
    August 17, 2014

    We got a fantastic deal; the view from the 38th floor was beautiful. Quiet, comfortable, pool and tennis court--don't forget to go see the sights!

    10

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