Millennium Broadway Hotel Times Square  

All the staff were friendly, courteous, and accommodating. The room was spacious and comfortable. The location was great.

We had to wait longer than anticipated for our room to be ready at check-in time.

Terance at check-in was very friendly & accommoding. The price was great! $540 for three nights. We expected a shabby hotel for that price , but was pleasantly surprised at how nice the mb was. The great price made it more affordable to visit nyc since our airfare was high. We liked the decor of the entire hotel. We really liked the location of our room #4116 since it was on the corner with huge windows giving us a great view of Times Square. We especially enjoyed the quietness the location gave us. We'd love to have the exact room or room #4118 if we ever visit nyc again. We've already told family and friends how much we liked the mb. We ran into a fellow in nyc who claimed he booked hotel rooms and he was even impressed with the price we paid to stay there. All the staff was friendly. We love telling our friends & family how Toney stood in the middle of the street whistling to hail us a cab at three o'clock in the morning and how the cab seemed to come from no where to pick us up. That's nyc and why we had such a good time!!

The only thing we got a little aggitated at was the card machine was broken the night we arrived, so we had to have security to let us in our room every time we wanted into our room which wasn't a big deal until we had to wait 45 minutes one afternoon before someone came to unlock our door. A housekeeper saw us standing by our hotel room door for that length of time and called twice for someone to let us in. Sorry I did not get her name, but she was concerned and tried to accommodate us in every way. We would not in any way hold the hotel responsible for the machine not working. Things like that happen. It wasn't the hotel's fault!! It would not make us not want to stay there again by no means.

New years eve watching the ball drop from the top floor. Unforgettable experience.

So close to Times Square, but without the hassle. The staff were extremely friendly and helpful. The housemaid Mary was so kind, as I had come down with a virus and spent 2 days in bed. She made sure we had fresh linen and anything else we required.

Nothing really that we didn't like and we spent 6 nights there.

The only compliment I can give this hotel is the guys at the door antionio, bob, & all the rest! At the front desk ( evening only) the night manager & head front desk guy were great! But at front desk in daytime sasha has no personality or sympathy and the manager timothy was rude, unprofessional, he yelled at me infront of entire downstairs lobby! He talked down to me like I was an idiot he literally had me in tears I do not recommend this dirty, sry disgustingly filthy, expensive disappointment that promises ammendities that do not exsist they down grade the room you pay for and rip you off with false charges & refuse to help you instead you are treated like you are worthless plz save your money save your body from bed bug bites go anywhere but here!

Well I payed for a King Superior Suite with seperated living room but received a small disgustingly filthy room with 2 twin beds! We booked this hotel for the promise of a big suite with upgraded ammendities & executive level status & our selling point our own private balcony! They have no balconies anywhere no executive ammendities we never got what we paid for instead we got a room the size of a closet with two twin beds! I woke up with bed bug or spider bites all over my back & you can see all the cob webs covering walls dust an inch thick and we were welcomed with half drank sodas sitting out and in mini bar including half drank vodka ( that they charged me for $ 70 ) then we were charged for two nights when we only stayed o n e n I g h t!!!! Timothy the manager yelled at me degraded me belittled me and refused to give me my money back! Don't stay here it's awful no other hotel would even charge for one night then along scamming me for two nights when we only stayed one! Honestly my lawyer is checking into this as well it's a code violation it should be condemmed!

Staff helpfull, room clean and good size for cost and location

No facilities in room to make tea or coffee. Also bar and restaurant shut at 23:00 with no room service or facilities. Had to go to a Deli for food and a coffee

The Millennium Broadway Hotel Times Square, Was comfortable and quiet and suitable for the family and the service was high and was mainly an excellent position .

No Wi-Fi in the rooms

That it was close to times square

It's in an excellent position for the theatre, (although I have no interest in these shows), shops, has easy access to tour buses, the underground and buses. It's also very close to main attractions; Times Square, Met museum etc. Hell's Kitchen for such a variety of food outlets is close by.

They upgraded our room to The Premier Hotel which provides free continental breakfast and snacks in the evening. Everything is execellent except for the show which did not have hot water. The problem fixed right away when I told the cleaning lady. Hope they can ugrade us to the The Premier next time.

Hot water in shower didn't work.

Nathing and will never book it again

Great Location